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Public Tickets

Margaux Portfolio HeaderClosed   Otivar - Portfolio Theme for Creatives   Updated July 17, 2023 at 1:28am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... studiobabici Page templateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 16, 2023 at 11:15pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Marta I can't activate my floona ThemeClosed   Floona - Minimal Photography Theme   Updated July 16, 2023 at 12:42am   4 Most recent comment from Neuron:Hi Marta,Sorry for the late reply, it's the weekend and we're working only part-time. The screenshot wasn't helpful unfortunately, can you please check your email for the error logs and ... Denis Change icons size in accordion widgetClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 14, 2023 at 9:32am   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes PabloRas Dropdown menu not working in mobile viewClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 12, 2023 at 11:39pm   2 Most recent comment from Neuron:Hi, In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign the ... Joanna Gaweda Bugs in templateClosed   Minimo - Portfolio & Agency WordPress Themes   Updated July 12, 2023 at 11:21am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... zgoodwin Gallery Feature RequestClosed   Merope - Photography WordPress Theme   Updated July 10, 2023 at 9:40pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, we can't customize the Gallery widget of Neuron as it would require extra work hours and we don't sup ... zgoodwin Bug at 1367px break pointClosed   Merope - Photography WordPress Theme   Updated July 10, 2023 at 10:29am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you've managed to solve it, please let me know if you need further help.Feel free to ask for anyth ... barnei_ License VerificationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 6, 2023 at 11:52pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've already managed to activate the license and import the demo data, do you still need help with anything else?You can take a look at the Documentation of the theme, ... Michèl Mobile links brokenClosed   Floona - Minimal Photography Theme   Updated July 6, 2023 at 11:37pm   6 Most recent comment from Neuron:Hi Michèl,There were some blank templates of portfolio items that we redirected to each other in the demo of the Floona theme, and you've used these redirect templates for your own projects, so ... galanisparis Import Template & LisenceClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 6, 2023 at 9:33am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mskocaer Featured images to videos?Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 4, 2023 at 11:53pm   2 Most recent comment from Neuron:Hi, The only way that it works with the Post widget is by adding the videos in gif format unless you try to add a plugin. I did some research and found this free plugin that you can try, but notice th ... Mulbah Media Zinzala Demo Not LoadingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 4, 2023 at 2:22pm   15 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ANA License errorClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 3, 2023 at 12:36pm   4 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Wandelmaier Installation Wizard won't loadClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 3, 2023 at 12:06am   10 Most recent comment from Neuron:Hi Mike,I'll ask the team to accept it as soon as possible.Kind Regards