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Public Tickets

davidemerlino Menu CartClosed   Nikaia - Minimal & Creative WordPress Theme   Updated November 30, 2023 at 7:02am   2 Most recent comment from Neuron:Hi, It can be changed on the menu-cart file of the Nikaia theme (template-parts/menu-cart.php), but please be careful as it can break your site down, if you want I can help you change that, I also sug ... Denise Gilbert hackClosed   Nikaia - Minimal & Creative WordPress Theme   Updated November 6, 2023 at 5:33pm   2 Most recent comment from Neuron:Hi Denise,I'm sorry to hear about the recent hacking issues on your website. It's crucial to address this matter promptly to ensure the safety and integrity of your online presence. Here are ... MAXINEHARDCASTLE fatal errorClosed   Nikaia - Minimal & Creative WordPress Theme   Updated October 30, 2023 at 12:01pm   4 Most recent comment from Neuron:Hi,Please uninstall the plugin by going to Dashboard > Plugins > Neuron > Core. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add N ... MAXINEHARDCASTLE License VerificationClosed   Nikaia - Minimal & Creative WordPress Theme   Updated October 27, 2023 at 5:24am   6 Most recent comment from Neuron:Hi,I saw that you didn't have the Neuron Builder plugin on your site, so I've just installed it by going to Appearance > Install Plugins, can you please try to activate the license now?- ht ... Rodrigo Marques Update your theme. URGENT! I need a perfect demo importClosed   Nikaia - Minimal & Creative WordPress Theme   Updated September 11, 2023 at 12:16pm   6 Most recent comment from Neuron:Hi Rodrigo, I've just re-imported the demo data, can you please take a look at it? I've really tried to make it look 1:1 with the demo, but if you see anything that's not right, please ... Rodrigo Marques ​Does your theme have its own definitions, like some themes?Closed   Nikaia - Minimal & Creative WordPress Theme   Updated September 6, 2023 at 10:20am   2 Most recent comment from Neuron:Hi, For all our Neuron themes especially those that are made via the Neuron Builder, we don't have custom theme options that usually can be found at Appearance > Customize. We don't have th ... Denise Gilbert icon to go to another pageClosed   Nikaia - Minimal & Creative WordPress Theme   Updated September 4, 2023 at 8:56am   8 Most recent comment from Neuron:Very glad to knowWe've already responded to your other ticket.Kind Regards Denise Gilbert TemplateClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 30, 2023 at 2:02am   32 Most recent comment from Neuron:Hi Denise,Go to Elementor > System Info, and check whether Elementor's Library is connected or not. Go to Elementor > Tools and synchronize the library. Click on “sync library” in the “tool ... Denise Gilbert Product ImageClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 28, 2023 at 8:50am   2 Most recent comment from Neuron:Hi Denise,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following article on how to edit the Single Product template.- https://docs.neuronthemes.com/ ... Denise Gilbert numbers in the headers menuClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 28, 2023 at 8:49am   6 Most recent comment from Neuron:Hi,At the Nav Menu widget on the header template, there was added some CSS code do add the numbers, so I've just removed that code.Feel free to ask for anything you need.Kind Regards Denise Gilbert RefundClosed   Nikaia - Minimal & Creative WordPress Theme   Updated August 16, 2023 at 7:08am   2 Most recent comment from Neuron:Hi Denise,We really want you to help solve all the issues you have, as for the holiday, we won't be completely off, our support team will be able to get back to you time by time.Feel free to ask ... Dimitris Demo ImportClosed   Nikaia - Minimal & Creative WordPress Theme   Updated May 11, 2023 at 11:25pm   2 Most recent comment from Neuron:Hi, All the Nikaia theme demo pages are grouped in the Main Demo which you'll see at Dashboard > Neuron > Demo Importer, so you have to import the Main Demo template and it includes all the demo ... Giovanni Miazzi Activation IssueClosed   Nikaia - Minimal & Creative WordPress Theme   Updated April 12, 2023 at 10:05pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes melanienanezcom Portfolio grid bugClosed   Nikaia - Minimal & Creative WordPress Theme   Updated March 31, 2023 at 12:26am   3 Most recent comment from Neuron:Hi, We're very glad to know that you found a solution, and we're sorry for your experience. Is there anything else you need help with? Feel free to ask for anything you need. Kind Regards Suri Cheng Set UP ProblemsClosed   Nikaia - Minimal & Creative WordPress Theme   Updated January 4, 2023 at 11:57am   7 Most recent comment from Neuron:Hi,We're sorry for the late reply, we were on holiday.We're sorry for your experience with our Nikaia theme, I'll let this to the team and they'll proceed with it.As for you @artro ...