Public Tickets
webroom
Logo Sticky Menu
Ponte - Interior Design & Furniture WordPress Theme
Updated 4 days ago
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to create a sticky header with Neuron Builder?- https://docs.neuronthemes.com/article/146-sticky-headerFeel free to ask for anything you ...
Mariana
Popup opens when it should'tClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
5
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards
Mariana
Site crashes down when installing neuron-builder pluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
mkkdesign89
There is an error on the portfolio page and its most probably related to the theme. I cannot edit the portfolio pageClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated March 6, 2024 at 10:41am
2
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve the issue?- https://elementor.com/help/the-content-area-was-not-found-error/Feel free to ask for anything you need.Kind Regards
hiveconcept
Chargement DEMOClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated February 8, 2024 at 8:15pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
shijianan
Gallery margin on mobileClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated January 22, 2024 at 8:44am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
virginiamorenor
El Plugin Neuron Builder da errorClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated December 28, 2023 at 1:33pm
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
gianni_tendina
licenceClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated December 13, 2023 at 9:47am
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Summumprojects
Cant import Ponte demoClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 23, 2023 at 8:17am
8
Most recent comment from Neuron:Hi,I didn't really make any changes on your site, I just went to Dashboard > Neuron > Demo Importer and clicked on the Import Demo button, and the demo was imported.If you like our theme or the ...
uxcreativity
Demo Importer doesn't worksClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated November 13, 2023 at 1:13pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Bert Zum Vörde Sive Vörding
issues portfolio settings masonryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 20, 2023 at 5:32pm
7
Most recent comment from Neuron:Hi Bert,I've just led this to the dev team, and they'll be up with something as soon as possible. I'll let you know about anything.Feel free to ask for anything you need.Kind Regards
Bert Zum Vörde Sive Vörding
on mobile site container to bigClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 20, 2023 at 5:04pm
9
Most recent comment from Neuron:Hi Bert,I've just fixed the testimonial issue by adding the following code at Elementor's editor > Site Settings > Custom CSS.
/* Carousel Visible */
.swiper-slide-visible,
body:not(.element ...
Bert Zum Vörde Sive Vörding
no color changes animated textClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 17, 2023 at 8:54am
7
Most recent comment from Neuron:Hi Bert,Please go to Elementor Site Settings > Typography and make sure that you haven't added any white color here for the headings.
This can be caused by a plugin, can you please go and deacti ...
Bert Zum Vörde Sive Vörding
setting picture size masonryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 17, 2023 at 8:38am
2
Most recent comment from Neuron:Hi Bert,You can use the grid layout, and you can set the same height for all portfolio items.For more, please take a look at the following article.- https://docs.neuronthemes.com/article/280-portfolio ...
Bert Zum Vörde Sive Vörding
page title portfolioClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 16, 2023 at 9:06am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at the following video tutorial on how to edit the portfolio item?Video Tutorial.Feel free to ask f ...