Public Tickets
Cioka
Portfolio categoryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 21, 2024 at 9:01am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
jemima20
Style KitClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 14, 2024 at 10:20am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronTh ...
jemima20
Custom fonts option is missingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 8, 2024 at 8:57am
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Mark Schleimer
Theme Issue due to Elementor UpdatesClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 4, 2024 at 9:50am
11
Most recent comment from Neuron:Hi Mark,
I've led this issue to the dev team and will be back to you as soon as I get an update.
Feel free to ask for anything you need.
Kind Regards
Carondimoniolo
Demo siteClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 2, 2024 at 9:41am
3
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Pascal Tomasina
problem with the menu of the theme PonteClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 30, 2024 at 10:42am
9
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
That happens because you've added some motion effects to the header template for transparency and blurness, so please g ...
jemima20
how long does the importing of the demo take?Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 30, 2024 at 6:54am
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
viollazyanina
How to implement page layout & stylesClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 24, 2024 at 8:32am
2
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
iSteff
Demo Import StuckClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 23, 2024 at 8:20am
3
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.
Kind Regards
Povlakek
How can I open an article in a new window, similar to using target="_blank"?Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated July 22, 2024 at 11:30am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, there's no theme custom option to open the articles i a new window, the only way to do it is via custom co ...
Povlakek
The pop-up feature requires a subscription to the Pro version of Elementor to be used, right?Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated June 26, 2024 at 6:00pm
5
Most recent comment from Neuron:Hi,
I'm sorry for the late reply, we were on holiday, we'll try to cover as much as possible from now.
Very glad to know that you found a solution, if you still need help with anything, plea ...
Makaila
Product colour variant photos not showingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated June 14, 2024 at 9:00pm
8
Most recent comment from Neuron:Hi,Please check the attached video, we can't use the Neuron's widgets as the license is not activated.
Can you please take a look at the following video tutorial on how to activate the Licen ...
Makaila
URGENT: WP Admin not working due to Neuron PluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated June 10, 2024 at 10:23am
10
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ...
joanmariasala
Theme activationClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated June 5, 2024 at 9:31am
9
Most recent comment from Neuron:Hi,Somehow your site was preventing me from installing it directly from the theme by going to Dashboard > Appearance > Install Plugins, so I had to install it manually.But, surely, we'll check t ...
Makaila
Issue with "qet a quote" pluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated June 5, 2024 at 8:07am
13
Most recent comment from Neuron:Hi Makaila,
You don't have to worry about it, as we don't really update the theme, we only update the Neuron Builder plugin, and via the plugin, we make changes/updates to the theme, so the ...