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Public Tickets

Cioka Demo importer stuck on loadingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 22, 2024 at 10:42pm   8 Most recent comment from Neuron:Hi @rociodoleo, We've just responded to your ticket, please check it. Feel free to ask for anything you need. Kind Regards Nicolas How changing portfolio slug?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 19, 2024 at 9:24pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Discosuperstar Problem with FontsClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 16, 2024 at 10:32am   3 Most recent comment from Neuron:Sorry for missing your ticket, and I'm so glad to know you found a solution. Feel free to ask for anything you need. Kind Regards Cioka The menu is not showingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 14, 2024 at 2:40pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following article on how to create/edit the header template with Neuron Builder? https://docs.neuronthemes.com/article/143-how-to-create-a-header Feel free to ask ... Carondimoniolo demo menuClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 12, 2024 at 2:44pm   7 Most recent comment from Neuron:Hi, It was only the hamburger menu that was missing, the menu was there, but there was no icon to click to open the menu. If you go to the header template and then find the icon that is linked to the ... jemima20 Menu template missing?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 8, 2024 at 6:40am   18 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Hanna Your theme CRASHED my website.Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 5, 2024 at 7:17pm   4 Most recent comment from Neuron:Hi Niima, We've already helped you with your ticket. Kind Regards iSteff Sticky HeaderClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 29, 2024 at 9:39pm   4 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow we missed your ticket, I can see that you've already managed to do that, or am I missing something? https://we.tl/t-Mkw8yqjjLa Feel free to ask for anything ... Cioka Problems with form acceptanceClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 28, 2024 at 8:14pm   6 Most recent comment from Neuron:Hi Cioka, I am very sorry for the late reply, we were not working on the weekend. I've just tried to send a form to your website and it's working as expected, can you please check the attach ... Cioka Menu dropdown item clicableClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 28, 2024 at 8:11pm   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Sorry for the misunderstanding, I've just fixed the issue now, when you click on the "Nuestros servicios" it will send ... Cioka Portfolio categoryClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 21, 2024 at 9:01am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... jemima20 Style KitClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 14, 2024 at 10:20am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronTh ... jemima20 Custom fonts option is missingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 8, 2024 at 8:57am   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Mark Schleimer Theme Issue due to Elementor UpdatesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 4, 2024 at 9:50am   11 Most recent comment from Neuron:Hi Mark, I've led this issue to the dev team and will be back to you as soon as I get an update. Feel free to ask for anything you need. Kind Regards Carondimoniolo Demo siteClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 2, 2024 at 9:41am   3 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes