Public Tickets
jemima20
How do I edit a blog post template?
Ponte - Interior Design & Furniture WordPress Theme
Updated 12 hours ago
6
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow the ticket was marked as solved.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything ...
Nicolas
How changing portfolio slug?
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 days ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Discosuperstar
Problem with Fonts
Ponte - Interior Design & Furniture WordPress Theme
Updated 5 days ago
3
Most recent comment from Neuron:Sorry for missing your ticket, and I'm so glad to know you found a solution.
Feel free to ask for anything you need.
Kind Regards
Cioka
The menu is not showing
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following article on how to create/edit the header template with Neuron Builder?
https://docs.neuronthemes.com/article/143-how-to-create-a-header
Feel free to ask ...
Carondimoniolo
demo menu
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 week ago
7
Most recent comment from Neuron:Hi,
It was only the hamburger menu that was missing, the menu was there, but there was no icon to click to open the menu.
If you go to the header template and then find the icon that is linked to the ...
jemima20
Menu template missing?
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
18
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Hanna
Your theme CRASHED my website.Closed
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi Niima,
We've already helped you with your ticket.
Kind Regards
iSteff
Sticky HeaderClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow we missed your ticket,
I can see that you've already managed to do that, or am I missing something?
https://we.tl/t-Mkw8yqjjLa
Feel free to ask for anything ...
Cioka
Problems with form acceptanceClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 weeks ago
6
Most recent comment from Neuron:Hi Cioka,
I am very sorry for the late reply, we were not working on the weekend.
I've just tried to send a form to your website and it's working as expected, can you please check the attach ...
Cioka
Menu dropdown item clicableClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 weeks ago
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Sorry for the misunderstanding, I've just fixed the issue now, when you click on the "Nuestros servicios" it will send ...
Cioka
Portfolio categoryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 21, 2024 at 9:01am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Cioka
Demo importer stuck on loadingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 18, 2024 at 1:05pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
jemima20
Style KitClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 14, 2024 at 10:20am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronTh ...
jemima20
Custom fonts option is missingClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 8, 2024 at 8:57am
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Mark Schleimer
Theme Issue due to Elementor UpdatesClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 4, 2024 at 9:50am
11
Most recent comment from Neuron:Hi Mark,
I've led this issue to the dev team and will be back to you as soon as I get an update.
Feel free to ask for anything you need.
Kind Regards