Public Tickets
bumasknn
issues with taxonomy filter
Amina — Beauty and Skincare Shop
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Valentin
Woo commerce Theme Bifrost contains outdated copies
Bifrost - Simple Portfolio WordPress Theme
Updated 3 days ago
1
Most recent comment from Valentin:Hi! In Wrodpress Dashboard a message still appears:Your theme (Bifrost) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with t ...
mervezoe
Header stays in the back
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 3 days ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
bumasknn
issues with taxonomy filter
Amina — Beauty and Skincare Shop
Updated 3 days ago
1
Most recent comment from bumasknn:the taxonomy filter is breaking on the shop page when you filter out to different product using taxonomy filter instead of showing products it starts showing posts, I did everything I could even creat ...
norcoredweb
Mobile Menu and Logo Not Displaying on Neuron Theme Despite Multiple Plugins Tried
Tenton - Complex & Single WordPress Property Theme
Updated 3 days ago
3
Most recent comment from Neuron:Hi @norcoredweb,
Very glad to know.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the N ...
sarahb80
Refund Request
Otello - Personal Wordpress Blog and Magazine
Updated 3 days ago
2
Most recent comment from Neuron:Hi,
Can you please let us take a look at the issues and check if there's anything we can fix?
If you have already decided not to use the Otello theme, sure we'll accept a refund request, hop ...
mazimazur
assigning menus layouts to page
Bifrost - Simple Portfolio WordPress Theme
Updated 3 days ago
2
Most recent comment from Neuron:Hi,
In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign the ...
bumasknn
woopayments not completely working
Amina — Beauty and Skincare Shop
Updated 4 days ago
15
Most recent comment from bumasknn:I am waiting for your response kindly get back ASAP.Thank You :)
bigmouthmediasg
Demo Instillation
Kanik - Minimal Digital Agency WordPress Theme
Updated 5 days ago
6
Most recent comment from bigmouthmediasg:Hi, I had contacted my hosting provider who said that this was an issue due to theme. Please try logging into my Go Daddy Dashboard to access into the wordpress dashboard. Here are the login details.� ...
Athanasios
Breadcrump Prepend Category Name
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
13
Most recent comment from Neuron:Hi,
We'll be releasing an update of the Neuron Builder this week, and when the update is released, I'll implement the changes to link the "portfolio" in the breadcrumbs and make sure that it ...
Victor Bodart
I can't edit the portfolio margins
Proton - Minimal Portfolio Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi Victor,
Sorry for the late reply, somehow the ticket was marked as solved.
Can you please take a look at the theme documentation, you'll find anything you need to know on working with the Prot ...
hieu169
Editing Blog page
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
6
Most recent comment from Neuron:Hi,
As for the blog page issue, I've fixed it by going to Dashboard > Settings > Reading, and selecting the page as the blog page.
https://prnt.sc/PdRvOIuCQ0pR
I've just fixed the icons issu ...
maribelm2
License problem
Cenes - Jewelry WordPress Store Theme
Updated 1 week ago
6
Most recent comment from Neuron:Hi,
I saw that you were not using the latest version of the Neuron Builder plugin, so I've just updated the plugin by going to Dashboard > Plugins, and then I imported the Cenes demo data. Can yo ...
Daniel
Compatibility with WordPress 6.8.x and Upcoming Theme Updates
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 week ago
15
Most recent comment from Neuron:Hi Daniel,
I've attached all the Ponte demo slider revolution templates, please find them below.
https://we.tl/t-tXtoRG8FC4
Feel free to ask for anything you need.
Kind Regards
mauroing
Menu problem
Zaan - Personal Lifestyle Blog and Magazine
Updated 1 week ago
4
Most recent comment from Neuron:Hi,
There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now?
Feel free to ask for anything you need.
Kin ...