Okay

Public Tickets

iSteff Demo Import StuckClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated September 23, 2024 at 8:20am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need. Kind Regards Povlakek How can I open an article in a new window, similar to using target="_blank"?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated July 22, 2024 at 11:30am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, there's no theme custom option to open the articles i a new window, the only way to do it is via custom co ... Povlakek The pop-up feature requires a subscription to the Pro version of Elementor to be used, right?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 26, 2024 at 6:00pm   5 Most recent comment from Neuron:Hi, I'm sorry for the late reply, we were on holiday, we'll try to cover as much as possible from now. Very glad to know that you found a solution, if you still need help with anything, plea ... Makaila Product colour variant photos not showingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 14, 2024 at 9:00pm   8 Most recent comment from Neuron:Hi,Please check the attached video, we can't use the Neuron's widgets as the license is not activated. Can you please take a look at the following video tutorial on how to activate the Licen ... Makaila URGENT: WP Admin not working due to Neuron PluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 10, 2024 at 10:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... joanmariasala Theme activationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 9:31am   9 Most recent comment from Neuron:Hi,Somehow your site was preventing me from installing it directly from the theme by going to Dashboard > Appearance > Install Plugins, so I had to install it manually.But, surely, we'll check t ... Makaila Issue with "qet a quote" pluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 8:07am   13 Most recent comment from Neuron:Hi Makaila, You don't have to worry about it, as we don't really update the theme, we only update the Neuron Builder plugin, and via the plugin, we make changes/updates to the theme, so the ... Makaila ANOTHER ISSUE: WP DASHBOARD SO SLOWClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 30, 2024 at 8:47am   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards webroom Logo Sticky MenuClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 6, 2024 at 12:51pm   10 Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind regards Mariana My share icons doesn't showClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 3, 2024 at 12:57pm   2 Most recent comment from Neuron:Hi Mariana,Please install the following plugin and let me know if that solves the issue.- https://wordpress.org/plugins/font-awesome/Feel free to ask for anything you need.Kind Regards Mariana Popup opens when it should'tClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated April 13, 2024 at 8:41pm   5 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards Mariana Site crashes down when installing neuron-builder pluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated April 11, 2024 at 2:10pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... mkkdesign89 There is an error on the portfolio page and its most probably related to the theme. I cannot edit the portfolio pageClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated March 6, 2024 at 10:41am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve the issue?- https://elementor.com/help/the-content-area-was-not-found-error/Feel free to ask for anything you need.Kind Regards hiveconcept Chargement DEMOClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated February 8, 2024 at 8:15pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards shijianan Gallery margin on mobileClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated January 22, 2024 at 8:44am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards