Public Tickets
Royce
Mobile menu error
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
fomenkonikita
Website content doesen't updateClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated March 17, 2025 at 1:55am
8
Most recent comment from Neuron:You are welcome anytime, thanks for sharing the info, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Reg ...
kmounas
Library doesn't contain any templatesClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated January 13, 2025 at 12:01pm
4
Most recent comment from Neuron:Hi,
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
https://neuronthemes.com/library/wp-json/neuron/v1/inf ...
firstspringconsulting
RefundClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated January 13, 2025 at 11:28am
2
Most recent comment from Neuron:Hi,
We would love to help you solve any issues you're facing, so can you please give us a brief explanation of what kind of issues you're facing?
If you have already decided not to use the K ...
Jakub
There is no Slider Revolution licenseClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated January 8, 2025 at 10:35pm
2
Most recent comment from Neuron:Hi Jakub,
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purcha ...
laurendeidra
I can't un-import a demoClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated December 24, 2024 at 10:41am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
smztuco
Changing the Display Condition setting for a published templatesClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated December 11, 2024 at 11:28am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mohannadalnufaie
erorr installation themClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated November 14, 2024 at 2:49pm
4
Most recent comment from Neuron:Very glad to know,
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ...
AmySueLynch
Template IssueClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 18, 2024 at 8:45am
2
Most recent comment from Neuron:Hi,Have you managed to solve the issue, I've just tested to add an image in a destination and it's showing up when I view it live.- https://prnt.sc/JU8sCl6oFlEd- https://prnt.sc/Kwd0AXoT0g6e ...
victorng1
Elementor Display ConditionsClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 17, 2024 at 12:14pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
CHARLORIN
Elementor update problem with KAON themeClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 9:12pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
AmySueLynch
Template IssueClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 7:32am
7
Most recent comment from AmySueLynch:Hello. Really hoping to get an answer on this today after the weekend! Thanks so much!
AmySueLynch
Template UseClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 9, 2024 at 8:03pm
6
Most recent comment from Neuron:Hi @AmySuelLynch,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the issue by including the Post Content widget inside the Travel Single Template, can you p ...
wnthemes
kaon theme has been temporarily removedClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated July 11, 2024 at 9:21pm
2
Most recent comment from Neuron:Hi,We're currently making some fixes in the Kaon theme, especially in the template library, so when we're done fixing the issues, we're going to add it back in the ThemeForest.Thanks fo ...
BD
Video background not responsinve on smartphoneClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 18, 2024 at 2:42pm
2
Most recent comment from Neuron:Hi BD,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards