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Public Tickets

Architect132 Slider revolutionClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 30, 2021 at 11:11am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin( ... ToniRubenz error when manual scrolling on mobile devices when there is a portfolio blockClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 26, 2021 at 1:45pm   6 Most recent comment from Neuron:Hi Toni,You're welcome anytime and thank you for reporting this issue and helping us to improve the Neuron Builder.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that wo ... thienhoc I cant remove a imported demoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 26, 2021 at 8:01am   4 Most recent comment from Neuron:Hi, Yes, there was a delete button, but it wasn't functioning as excepted, so we've removed it until we fix it, and currently, we're working on it. Feel free to ask for anything you nee ... superbossa Problems with scrolling on smatphonesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 25, 2021 at 8:20am   7 Most recent comment from Neuron:Hi,Can you please set the width of the logo with pixels, I've just set it to 200px and now the logo is displaying alright.- https://prnt.sc/1qhmzhwFeel free to ask for anything you need.Kind Rega ... WordpressRiver Add More FieldsClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 19, 2021 at 4:42pm   2 Most recent comment from Neuron:Hi,I'm sorry but I can't fully understand you, can you please be more clear about what you're wanting to achieve.Feel free to ask for anything you need.Kind Regards WordpressRiver Icon Color Can't Be ChangedClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 19, 2021 at 4:36pm   3 Most recent comment from Neuron:Hi WordpressRiver,Please click on the Icon Library option, then navigate to the Neuron Icons tab and search for the hamburger icon, then go to the Style tab and select a color for the icon, because i ... emmaahohoho I can't generate the API tokenClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 19, 2021 at 9:11am   2 Most recent comment from Neuron:Hi,We're sorry that you haven't received any message after the license was activated, we're working on it so when you activate the license you'll see the message below the form.You ... Hasnain Syed Fatal error code after updating the Neuron Builder pluginClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 13, 2021 at 7:25am   2 Most recent comment from Neuron:Hi Hasnain Syed, Please make sure that you're running the latest version of the plugin which is version 1.0.3 You can update it directly from the dashboard by going to Dashboard > Updates > Chec ... ciglid License verification problemClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 10, 2021 at 6:57am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes digitaldaddy Import issueClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 4, 2021 at 7:16am   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards Zuzanna Rogowska CheckoutClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 3, 2021 at 4:24pm   8 Most recent comment from Neuron:Hi Susan,Can you please check the article below on how to fix it.- https://www.webnots.com/how-to-fix-error-too-many-redirects-in-google-chrome/Feel free to ask for anything you need.Kind Regards thewebstylist Hi, is it possible pls to have these sliders auto rotateClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 3, 2021 at 7:27am   4 Most recent comment from Neuron:Glad to knowFeel free to ask for anything you need.Kind Regards Mike Carousel spacingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 2, 2021 at 8:05am   2 Most recent comment from Neuron:Hi Mike, I am very sorry for the late reply, we were not working on the weekend. Please go to the Style tab of the Gallery element > Layout > Column Gap and there you can change the space between log ... Mike Elementor Neuron TemplatesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 2, 2021 at 7:33am   2 Most recent comment from Neuron:Hi Mike,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for a ... mulhalljosh Installing KaonClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 26, 2021 at 8:09am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just installed the Neuron Builder plugin for you, can you please go and activate the license now.You can activate it ...