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Public Tickets

Ana Pfefferkorn can't activate themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 24, 2022 at 9:14am   3 Most recent comment from Neuron:Very glad to know that you managed to solve itFeel free to ask for anything you need.Kind Regards Aryan Singh Having trouble with building side bar for my websiteClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 22, 2022 at 9:55am   19 Most recent comment from Neuron:Hi, I am very sorry for the late reply, your ticket was marked as solved. Please take a look at your site now, I've already fixed the menu cart issue.- https://ibb.co/ZX0YVcJ- https://ibb.co/BB ... amandineperie Theme setupClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 4, 2022 at 2:07pm   3 Most recent comment from Neuron:Hi, Please take a look at the following video tutorial on how to activate the Kaon theme.Video tutorial.Feel free to ask for anything you need.Kind Regards _bemar Support a PluginClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 21, 2022 at 8:08pm   6 Most recent comment from Neuron:Hi,I've added some code at the Header template > Menu Cart widget > Advanced tab > Custom CSS.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. K ... Omar Import Demo does not workClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 21, 2022 at 12:35pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Also, please let me know which demo you're trying to import.PHP Recommendations Memory Siz ... aquiveal The whole website is a messClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 20, 2022 at 9:38am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've already removed the dots from the footer, please take a look at it.Feel free to ask for anything you need.Kind Regar ... aquiveal The is issue with the font size.Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 17, 2022 at 7:18am   3 Most recent comment from Neuron:Hi,Can you please take another look at it, I've just fixed that issue and now the font size is changeable.Feel free to ask for anything you need.Kind Regards reuben_ross Installing the themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 1, 2022 at 8:07am   6 Most recent comment from Neuron:Hi,I've just solved that issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards taggc cart page noticesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 4, 2022 at 5:01pm   2 Most recent comment from Neuron:Hi, I'm very sorry for the late reply, currently, we're on holiday until the 9th of May, we're working only part-time.Can you please provide me with your wp-admin, I will have a quick l ... JoseGraphic Blog list like MondriaanClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated April 4, 2022 at 9:24am   2 Most recent comment from Neuron:Hi JoseGraphic,I am very sorry for the late reply, we were not working on the weekend.You can do it via the Interactive Post element, but have you imported the Mondrian Demo?If so, then you can find i ... Karim Compatibility alert with Elementor 3.6.0Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 24, 2022 at 1:52pm   2 Most recent comment from Neuron:Hi Karim,We've already tested the Elementor 3.6.0 version with the Neuron Builder plugin, and it's compatible, you can freely update it.But please make sure that you're running the late ... alexandrefourrier activation problem, error pageClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 21, 2022 at 10:52pm   4 Most recent comment from Neuron:Hi @andimartini, We've already responded to your ticket. Kind Regards Bronswick Tabs to accordion (Woocommerce)Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 28, 2022 at 7:53pm   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just re-imported the Guava demo, please take a look at it now.Feel free to ask for anything you need.Kind Regards Karim How long does support take?Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 24, 2022 at 9:00pm   6 Most recent comment from Neuron:Hi,We have lots of tickets and we're always trying to get back to you as soon as possible.Feel free to ask for anything you need.Kind Regards Bronswick DemoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 23, 2022 at 6:13pm   5 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow we've missed your ticket.To add widgets to the Shop Sidebar, you have to go to Dashboard > Appearance > Widgets > Shop Sidebar, and there you can search for ...