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Public Tickets

Jelle Hoornenborg Activating Neuron Builder Plugin causes 'critical error'Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 21, 2022 at 1:42pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-Xwc4kWSumq Feel free to ask fo ... vshl236 Product ArchiveClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated November 17, 2022 at 10:42pm   10 Most recent comment from Neuron:Hi,Sorry for the late reply, somehow your ticket was marked as solved.I've just fixed the issues including the font family, can you please take another look at it.Feel free to ask for anything yo ... edwinspaink fatal errorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 31, 2022 at 7:18pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes boardzup Change Logo and Element on Homepage disappeared.Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 15, 2022 at 1:17pm   15 Most recent comment from Neuron:Hi,The header was not displaying because the other header templates had the same display conditions, so I've just removed the display of the other header templates and now everything is alright.I ... El-sabio Neuron Builder its impossible to activateClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 11, 2022 at 10:22am   2 Most recent comment from Neuron:Hi,We've already helped you to solve this issue, please take a look at your other tickets.Feel free to ask for anything you need.Kind Regards El-sabio Neuron Builder activationClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 11, 2022 at 10:22am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just moved the license back from the Envato Market plugin to the Neuron Builder and now everything is alright.Feel f ... El-sabio Neuron Builder don't WorkClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 11, 2022 at 10:02am   4 Most recent comment from Neuron:Hi, We've already helped you to solve this issue, please take a look at your other tickets. Feel free to ask for anything you need. Kind Regards vshl236 Product DescriptionClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 6, 2022 at 9:22pm   2 Most recent comment from Neuron:Hi,Please take a look at the following articles about the Single Product template.- https://docs.neuronthemes.com/article/153-woocommerce-single-product- https://docs.neuronthemes.com/article/218-pr ... hugocornelles Neuron Builder Plugin no runningClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 12, 2022 at 1:28pm   4 Most recent comment from Neuron:Hi, Can you please check the following article on how to deactivate all plugins? - https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ After you do that, ... memorable_design Neuron BuilderClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 7, 2022 at 12:09am   6 Most recent comment from Neuron:Hi,You shouldn't look at the Pages tab, you should check at the Blocks tab and there are all of the Neuron Library templates included.- https://neuronthemes.com/template-library/Feel free to ask ... JoseGraphic Redirect URLs not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 2, 2022 at 9:15am   2 Most recent comment from Neuron:Hi JoseGraphic,The redirect links work alright with the theme, but it doesn't work if you're logged into your site, please try it in incognito mode or when you're logged out.Feel free t ... JoseGraphic Elementor and Neuron builder not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 1, 2022 at 4:50pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes amandineperie Critical error Neuron BuilderClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 31, 2022 at 9:31pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes seedstudiocl SOLD OUT TAGClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 24, 2022 at 10:54pm   8 Most recent comment from Neuron:Hi,You can change its position by adding the following code at Product widget > Advanced tab > Custom CSS. .m-neuron-portfolio__sale-flash {     position: absolute; bottom: 60px; top: auto ... Ana Pfefferkorn can't activate themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 24, 2022 at 9:14am   3 Most recent comment from Neuron:Very glad to know that you managed to solve itFeel free to ask for anything you need.Kind Regards