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Public Tickets

smztuco Changing the Display Condition setting for a published templates   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated 1 week ago   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please go to Elementor > Settings > Features > Editor Top Bar set it to inactive and let me know if that works? http ... mohannadalnufaie erorr installation themClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated 3 weeks ago   4 Most recent comment from Neuron:Very glad to know, You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ... AmySueLynch Template IssueClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 18, 2024 at 8:45am   2 Most recent comment from Neuron:Hi,Have you managed to solve the issue, I've just tested to add an image in a destination and it's showing up when I view it live.- https://prnt.sc/JU8sCl6oFlEd- https://prnt.sc/Kwd0AXoT0g6e ... victorng1 Elementor Display ConditionsClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 17, 2024 at 12:14pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards CHARLORIN Elementor update problem with KAON themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 16, 2024 at 9:12pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards AmySueLynch Template IssueClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 16, 2024 at 7:32am   7 Most recent comment from AmySueLynch:Hello. Really hoping to get an answer on this today after the weekend! Thanks so much! AmySueLynch Template UseClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 9, 2024 at 8:03pm   6 Most recent comment from Neuron:Hi @AmySuelLynch,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the issue by including the Post Content widget inside the Travel Single Template, can you p ... wnthemes kaon theme has been temporarily removedClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 11, 2024 at 9:21pm   2 Most recent comment from Neuron:Hi,We're currently making some fixes in the Kaon theme, especially in the template library, so when we're done fixing the issues, we're going to add it back in the ThemeForest.Thanks fo ... BD Video background not responsinve on smartphoneClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 18, 2024 at 2:42pm   2 Most recent comment from Neuron:Hi BD,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards lerone_b Neuron Library elements loaded but not insertableClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 7, 2024 at 3:42pm   28 Most recent comment from Neuron:Hi @jjhazoume,That's great, we're delighted to know that you found the solution and we want to thank you very much for sharing it here so others can get it to work.I suggest you take a look ... j624 neuron templates not available on elementorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 4, 2024 at 2:39pm   4 Most recent comment from Neuron:Hi,We’ve done huge research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server. We use Clou ... kellerdiana demo will not import correctClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 17, 2024 at 1:20pm   9 Most recent comment from Neuron:Hi,I've just imported the Aria demo manually on your site, so I haven't reset your site, and all of the images/fonts are there just as you've uploaded.Please take a look at your site an ... bdfabien Neuron LibraryClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 12:01pm   6 Most recent comment from Neuron:Hi @BD,We've already responded to your ticket, please take a look at it and let us know, we'll try to solve your issue as soon as possible.Feel free to ask for anything you need.Kind Regards BD Neuron Builder 1.0.8.6 – 15/04/2024Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 11:53am   2 Most recent comment from Neuron:Hi @BD, Please take a look at the ticket that you're following of @lerone_b, we'll try to fix this as soon as possible as you both share the same issue. - https://neuronthemes.ticksy.com/ti ... brandons102 Page TemplatesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated April 12, 2024 at 9:14pm   17 Most recent comment from Neuron:Hi,I've just combined all of them in one page, hope this is what you need.- https://lutum.co.za/kaon-demosFeel free to ask for anything you need.Kind Regards