Public Tickets
Flavio
URGENT! Site off-lineClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated July 14, 2021 at 8:06am
3
Most recent comment from Neuron:Hi Flavio,Sorry for the late reply,It seems like Elementor 3.3.0 crashed our core plugin Neuron Builder, we've just released an update, it will be available soon. Can you please install it throu ...
ahsdc
Elementor ProClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated July 12, 2021 at 7:53am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ...
Flavio
Problems on smartphoneClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated July 5, 2021 at 11:57am
4
Most recent comment from Neuron:Hi Flavio,1) The logo is displaying alright, we've tested it on Safari and Chrome incognito browser and the logo was displaying alright, please make sure to clear the cache of your browser before ...
Jan
Installation ErrorClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 30, 2021 at 2:31pm
4
Most recent comment from Neuron Themes:Hi Jan,That is not quite recommended, please try creating a staging site then publish to live.Feel free to ask for anything you need.Kind Regards
Rachid de Wind
Custom post type "Portfolio" namingClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 30, 2021 at 1:51pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Flavio
NavigationClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 29, 2021 at 3:14pm
6
Most recent comment from Neuron:Hi Flavio,1) I saw that you've added some margin-top to the section where the post navigation was displaying, so I've removed it now and space is gone.2) Please go to Elementor Site Settings ...
Flavio
Font size and othersClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 29, 2021 at 11:49am
11
Most recent comment from Neuron:Hi Flavio,1) I've just checked the live demo page and your site, the menu items have the exact same size as on the demo page.Check the attached screenshot:- https://prnt.sc/17gduv1- https://prnt ...
Flavio
InstallationClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 27, 2021 at 12:28pm
2
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
ahsdc
Unable to edit sticky logoClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 25, 2021 at 8:23pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Lawrence
My API isn't workingClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 24, 2021 at 7:13am
2
Most recent comment from Neuron:Hi Lawrence,Can you please take a look at the following video on how to activate any Neuron Theme in WordPress?Feel free to ask for anything you need.Kind Regards