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  Public Ticket #2831552
Installing Kaon
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  • mulhalljosh started the conversation

    I keep trying to install the theme. I've gone through the setup to install the plugins and add the license key. But the video I watched on youtube of you guys installing it looked different the Neuron Builder plugin isn't in the list of plugins and it also doesn't give me any text field to input my license key. I'm not sure if I'm missing something. I've already got elementor installed but that's it everything else is a fresh install of wordpress.

  •  867
    Neuron replied

    Hi,

    You can find the Neuron Builder plugin by going to Dashboard > Appearance > Install Plugins, and then you can enter the license by going to Dashboard > Neuron > License.

    Feel free to ask for anything you need.

    Kind Regards


  • mulhalljosh replied

    Well I would do that but those options aren't available. It seems like It just won't install for me Ive tried different version of WP and fresh installs of it but nothing lets it actually install correctly

  •  867
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   mulhalljosh replied privately
  •  867
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just installed the Neuron Builder plugin for you, can you please go and activate the license now.

    You can activate it by going to Dashboard > Neuron > License.

    Feel free to ask for anything you need.

    Kind Regards