I have noticed some problems on the template when it is opened in a smartphone. Here they are:
01. the you scroll down the page, it constantly jumps to the top or has a very unstable behaviour. I have tested in two smartphones and different browsers, old and new devices and the problem persists.
02. The logo disappears from the first page on the smartphone. One cannot go back to the home or see my name
03. The name that is seen under the navigation buttons 'Prev' and 'Next" is not rescaled, and the title is wrongly displayed
04. the Instagram link on the bottom of the page is not centralised
I am very sorry for the late reply, we were not working on the weekend.
1) We'll take a look at this issue and we'll release an update to fix it as soon as possible, I'll notify you when we'll fix this.
2) I saw that you've managed to bring the logo back for mobile.
3) I've logged into your website with the wp-admin that you've sent me in another ticket and opened the Single Portfolio template on Elementor Editor to check what's the issue and saw that you've set a font size of 37px to the post title, so now I've removed that.
4) I've opened the Footer template on Elementor Editor and then at the column that was holding the Instagram link, I've set the horizontal alignment to the middle for mobile.
1) The logo is displaying alright, we've tested it on Safari and Chrome incognito browser and the logo was displaying alright, please make sure to clear the cache of your browser before checking it.
Dear all,
I have noticed some problems on the template when it is opened in a smartphone. Here they are:
01. the you scroll down the page, it constantly jumps to the top or has a very unstable behaviour. I have tested in two smartphones and different browsers, old and new devices and the problem persists.
02. The logo disappears from the first page on the smartphone. One cannot go back to the home or see my name
03. The name that is seen under the navigation buttons 'Prev' and 'Next" is not rescaled, and the title is wrongly displayed
04. the Instagram link on the bottom of the page is not centralised
Thank you for your help,
best
Flavio.
Hi Flavio,
I am very sorry for the late reply, we were not working on the weekend.
1) We'll take a look at this issue and we'll release an update to fix it as soon as possible, I'll notify you when we'll fix this.
2) I saw that you've managed to bring the logo back for mobile.
3) I've logged into your website with the wp-admin that you've sent me in another ticket and opened the Single Portfolio template on Elementor Editor to check what's the issue and saw that you've set a font size of 37px to the post title, so now I've removed that.
- https://prnt.sc/18oxzwd
4) I've opened the Footer template on Elementor Editor and then at the column that was holding the Instagram link, I've set the horizontal alignment to the middle for mobile.
- https://prnt.sc/18ox869
Feel free to ask for anything you need.
Kind Regards
Dear Neuron Team,
thank you very much for your reply and the changes you have done.
Some point are still open like the logo.
I have checked the website again on mobile and the logo is not there… I haven't done anything before to correct it..
Also, I have noticed that the scrolling problem appears on every page, not only the homepage.
thank you! :)
best
Flavio
Hi Flavio,
1) The logo is displaying alright, we've tested it on Safari and Chrome incognito browser and the logo was displaying alright, please make sure to clear the cache of your browser before checking it.
- https://prnt.sc/18qfwpa
2) We'll take a look at this issue and fix it as soon as possible, we'll let you know when we fix it.
Feel free to ask for anything you need.
Kind Regards