Okay
  Public Ticket #2812459
Installation Error
Closed

Comments

  • Jan started the conversation

    Hi, i tried to install the new thema, but got an error depending on the envato core plugin. Actually i use the bifröst theme, mayber there is an overlap with the existing plugin? Thanks in advance for your support.

    Jan

  •  675
    Neuron replied

    Hi Jan,

    I am very sorry for the issue, can you please deactivate the plugin Envato Market Plugin until we fix the issue, it's already included in the Kaon Theme. It should not happen as in your case, but we'll check it forward.

    Kind Regards


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  • Jan replied

    Hi, did you find a solution for my problem? i`ve deactivated the envato market plugin, but there ist still the error witj neuron core and neuron builder. My aim was to build in the background the new theme and let the bifröst be active until i am ready to switch. But it seems i have to deavtivate the bifröst core plugin? Thanks, Jan

  •  675
    Neuron replied

    Hi Jan,

    That is not quite recommended, please try creating a staging site then publish to live.

    Feel free to ask for anything you need.

    Kind Regards


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