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Public Tickets

ekvidi-berlin Mobile NavigationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated 2 weeks ago   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the mobile menu issue, can you please take a look ta your site now?You can take a look at the Documentat ... Nicolastoure Showcase slider different from the original templateClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 9, 2024 at 6:59pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes nnhulinh Neuron Control PanelClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated December 27, 2023 at 9:13am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Roberto Neuron Builder don't install with the themeClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated December 11, 2023 at 11:04am   6 Most recent comment from Neuron:Hi,Please take a look at it, we've responded to it two hours ago: https://neuronthemes.ticksy.com//ticket/3539770/- https://prnt.sc/b4bDvoPYKwxDFeel free to ask for anything you need.Kind Regar ... Mulbah Media My Website BrokeClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated September 22, 2023 at 12:34pm   15 Most recent comment from Neuron:Hi,If you want to use the Elementor Pro, then you need to pay for its license, I saw that you have it already installed on your site, have you paid for it?However, you don't have to purchase the ... sraadegiorgi Various questionsClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated September 6, 2023 at 9:04am   10 Most recent comment from Neuron:Hi Sara,It's not a problem that the Zaragoza theme is activated instead of the Zaragoza Child theme, A child theme is a WordPress theme that inherits the functionality, features, and style of ano ... sraadegiorgi Lots of bugsClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 15, 2023 at 2:15pm   11 Most recent comment from Neuron:Hi @sraadegiorgi,I've just led this issue to the dev team, they'll take a look at it and will be up with something as soon as possible.Feel free to ask for anything you need.Kind Regards sraadegiorgi Neuron Builder - Critical errorClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 14, 2023 at 10:21am   12 Most recent comment from Neuron:Hi,I've just led this issue to the dev team, I believe they'll take a look at it and be up with something as soon as possible.Feel free to ask for anything you need.Kind Regards sraadegiorgi Portfolio demo i=content not importingClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 6, 2023 at 6:22am   4 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Very glad to know that you've found a solution, feel free to ask for anything you need If you like our the ... eli Pages & Slider ProblemClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated February 17, 2023 at 4:17pm   5 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow I missed your ticket. I've just fixed the slider on the portfolio items, please take a look at it. About the missed pages, can you please check if you have t ... eli Error MessageClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 23, 2023 at 2:24pm   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ... eli Error MessageClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 20, 2023 at 10:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards letdream How to install purchased themesClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 4, 2023 at 11:58am   2 Most recent comment from Neuron:Hi, We're sorry for the late reply, we were on holiday. We've already responded to another ticket you've created. Feel free to ask for anything you need. Kind Regards Wade InstallClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated November 2, 2022 at 10:49pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-7eXIo6Xzp0 Feel free to ask fo ... stage3gp Portfolio demo importClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated October 14, 2022 at 1:51pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards