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  Public Ticket #3431576
Neuron Builder - Critical error
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  • sraadegiorgi started the conversation

    Happened while using the Neuron gallery widget. Can you please advise on how to solve this?

    ---

    An error of type E_ERROR was caused in line 2849 of the file /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/neuron-builder/modules/gallery/widgets/gallery.php. Error message: Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, string given in /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/neuron-builder/modules/gallery/widgets/gallery.php:2849 Stack trace: #0 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/neuron-builder/modules/gallery/widgets/gallery.php(2849): implode() #1 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/neuron-builder/modules/gallery/widgets/gallery.php(3082): NeuronModulesGalleryWidgetsGallery->get_overlay() #2 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2243): NeuronModulesGalleryWidgetsGallery->render() #3 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): ElementorControls_Stack->render_by_mode() #4 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(733): ElementorWidget_Base->render_content() #5 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(536): ElementorWidget_Base->get_raw_data() #6 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/element-base.php(536): ElementorElement_Base->get_raw_data() #7 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/base/document.php(977): ElementorElement_Base->get_raw_data() #8 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/base/document.php(643): ElementorCoreBaseDocument->get_elements_raw_data() #9 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(996): ElementorCoreBaseDocument->get_initial_config() #10 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/config-providers/editor-common-client-env.php(33): ElementorControls_Stack->get_config() #11 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/config-providers/editor-common-configs.php(169): ElementorCoreEditorConfig_ProvidersEditor_Common_Client_Env::get_client_env() #12 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/config-providers/editor-v1-config-provider.php(46): ElementorCoreEditorConfig_ProvidersEditor_Common_Configs::get_client_env() #13 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/editor-loader.php(57): ElementorCoreEditorConfig_ProvidersEditor_V1_Config_Provider->get_client_env() #14 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/editor.php(357): ElementorCoreEditorEditor_Loader->print_client_env() #15 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(308): ElementorCoreEditorEditor->enqueue_scripts() #16 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #17 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #18 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/script-loader.php(2194): do_action() #19 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts() #20 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #21 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #22 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/general-template.php(3049): do_action() #23 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(31): wp_head() #24 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/editor-loader.php(135): include('/home/u15856650...') #25 /home/u158566509/domains/saradegiorgi.com/public_html/wp-content/plugins/elementor/core/editor/editor.php(162): ElementorCoreEditorEditor_Loader->print_root_template() #26 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(308): ElementorCoreEditorEditor->init() #27 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #28 /home/u158566509/domains/saradegiorgi.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #29 /home/u158566509/domains/saradegiorgi.com/public_html/wp-admin/admin.php(419): do_action() #30 /home/u158566509/domains/saradegiorgi.com/public_html/wp-admin/post.php(12): require_once('/home/u15856650...') #31 {main} thrown

  • sraadegiorgi replied

    Just managed to solve it by accessing the page in recovery mode and deleting the section where I had added the gallery (even though in recovery mode the section looked empty). Should I stay away from the gallery mode for now? Does it need updating?

  •  869
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   sraadegiorgi replied privately
  • sraadegiorgi replied

    I am trying to work with the gallery again. Not sure if this helps, but I got the server error message again while trying to set the overlay options.

  •   Neuron replied privately
  •   sraadegiorgi replied privately
  •  869
    Neuron replied

    Hi,

    We've just checked your site and the Gallery widget of Neuron seems to be working alright, please take a look at the attached video.

    - https://watch.screencastify.com/v/AO15fNMNosdAPsVVjxBn

    https://saradegiorgi.com/index.php/neuron-test/

    Feel free to ask for anything you need.

    Kind Regards


  • sraadegiorgi replied

    As I have already pointed out the issue happened when I tried to add the overlay - the galley you tested doesn't seem to feature those. I simply gave up on adding the overlay to the gallery, as I am already fighting with other bugs this theme has.

  •  869
    Neuron replied

    Hi,

    Can you please let us know what other issues are you facing with our Zaragoza theme, we really want to help you solving all these issues.

    Feel free to ask for anything you need.

    Kind Regards


  • sraadegiorgi replied

    Thank you. They are all logged in  PUBLIC TICKET #3434033.

  •  869
    Neuron replied

    Hi,

    I've just led this issue to the dev team, I believe they'll take a look at it and be up with something as soon as possible.

    Feel free to ask for anything you need.

    Kind Regards