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Public Tickets

Ewa Problem with portfolio Masonry layout with row gaps on mobils devices   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated 2 hours ago   5 Most recent comment from Ewa:Hi,Thank you for your replay. Unfortunatelly the problem with "jumping" to top of portfolio gallery on site" is still on tablet screen like ipod.On mobile screen the Masonry Layout doesn't look ... Denise Non functioning website - error in demo because of Neuron BuilderClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated 2 weeks ago   19 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Alessia Website non functioningClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated 3 weeks ago   22 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... cherosinga home page not working...Closed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 22, 2024 at 11:56am   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mklimi731 I can not cactivate my gigClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 11, 2024 at 3:34pm   4 Most recent comment from Neuron:Hi Marina,Can you please go to the Portfolio widget > Advanced Tab > Custom CSS, remove if there's any CSS added, and add the following one, it will add the height of 100vh to all the posts there ... iris_braun demo import failedClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 18, 2023 at 1:22pm   6 Most recent comment from Neuron:Hi Iris,I've just reset your site and re-imported the demo data, can you please take a look at your site now?It was the PHP Max Input Vars that was not letting the demo be imported correctly, so ... Ewa Warning: Undefined array key "margin_tablet"Closed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 5, 2023 at 8:52am   2 Most recent comment from Neuron:Hi Ewa,We'll take a look at the issue and get back to you as soon as possible.As you have your site on LocalHost and the error is not breaking any part of the website, please be patient until we ... Ewa using Elementator if it necessaryClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 10, 2023 at 8:29am   2 Most recent comment from Neuron:Hi Ewa,The Elementor plugin is a required plugin by the theme, as all of the theme demo pages are made with Elementor.The Elementor has free and pro versions, but the theme requires only the free vers ... amarsmors CHANGE PORTFOLIO IMAGESClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 8, 2023 at 8:53am   2 Most recent comment from Neuron:Hi,These are the featured images of the Portfolio item, so you need to change them by going to edit the portfolio item, and at the right sidebar, you have the option to set your featured image, for mo ... Manoj Bhagat Theme And Elementor Plugin Conflict IssueClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 5, 2023 at 2:40pm   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, We took a few days off. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > U ... nobilisjan Template use obsolete plugins versionsClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated September 10, 2023 at 12:51pm   4 Most recent comment from Neuron:Hi,I've just installed the Elementor plugin and activated it, so the WordPress version you have works fine with the latest versions of Elementor and Neuron Builder plugin.I would suggest you to a ... barnei_ License VerificationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 6, 2023 at 11:52pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've already managed to activate the license and import the demo data, do you still need help with anything else?You can take a look at the Documentation of the theme, ... Wandelmaier Installation Wizard won't loadClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated July 3, 2023 at 12:06am   10 Most recent comment from Neuron:Hi Mike,I'll ask the team to accept it as soon as possible.Kind Regards Labo1000 License verification & Neuron PluginClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated June 28, 2023 at 2:19pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... Manoj Bhagat Favicon for dark and light modeClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated May 31, 2023 at 8:27am   7 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards