I'm seeing that you've activated the license and you can import any demo you want by going to Dashboard > Neuron > Demo Importer (https://prnt.sc/G6JhP5v7NfUL), if you want, you can tell me which demo you want and I'll import it for you.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kaon Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
I'm seeing that the demo was imported, but it looks messy.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
I am very sorry for the late reply, we were not working on the weekend.
It seems that the "WP Reset" plugin is not supported by your site, so can you please take a look at the following article on how to reset your site, so then I can log in and import the demo correctly?
Can you please install the theme, and then install the Neuron Builder and Elemenor plugins and activate the Neuron license, so then I can proceed with the demo importer?
Hi - Please see the screenshots, have activated the license - want to import demos, please advise.
Screenshot 1:
Screenshot 2:
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Can I please have your email to invite you as a user with the correct permissions?
Hey - What is your email address and I will invite you as a user to inspect
Hi,
Here's or email: [email protected]
Feel free to ask for anything you need.
Kind Regards
ok cool - I have sent an invite to ([email protected]) - thank you 🤝
Hi Brian,
I'm seeing that you've activated the license and you can import any demo you want by going to Dashboard > Neuron > Demo Importer (https://prnt.sc/G6JhP5v7NfUL), if you want, you can tell me which demo you want and I'll import it for you.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kaon Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Hey - I still get an error message when attempting to import - Trying importing (Dotech)
⛔ ERROR MESSAGE -
Hi I was wondering if there was any update - still cant import? please error messages below
Hi,
I'm seeing that the demo was imported, but it looks messy.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Hi, ok that's fine please proceed. I understand everything will be deleted.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
It seems that the "WP Reset" plugin is not supported by your site, so can you please take a look at the following article on how to reset your site, so then I can log in and import the demo correctly?
- https://blog.hubspot.com/website/reset-wordpress
Feel free to ask for anything you need.
Kind Regards
Hi I have reset the page - are you able to please try again for me to get this solved?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Have you deleted my account, I can't log in, as it says that the email is not registered on your site, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
Hi,
I have reinvited you to the website -
Hi is there any update to this please
⛔ I have resent the invitationHi,
I'm seeing that you don't have the Kaon theme on your site, nor the Neuron Builder plugin.
- https://prnt.sc/o4EgCHFBywxH
Can you please install the theme, and then install the Neuron Builder and Elemenor plugins and activate the Neuron license, so then I can proceed with the demo importer?
Feel free to ask for anything you need.
Kind Regards
Hi Guys,
Are you able to double-check now? I want to have the demo pages installed, which I have listed below.
It's been three weeks would really appreciate it if we could resolve this.
Hi Brian,
I'm seeing that you've already imported the Dotech demo, do you still need help with anything?
- https://prnt.sc/0oP0uJJHwT5M
Feel free to ask for anything you need
Kind Regards