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Public Tickets

Annie Cathignol Demo import issuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 23, 2023 at 9:11am   7 Most recent comment from Neuron:Hi Annie,I am very sorry for the late reply, we were not working on the weekend.I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the la ... IRENE BAU MONTERO PROBLEMS WITH UPDATE OF THE AMARTHA THEMEClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 28, 2023 at 7:39am   9 Most recent comment from IRENE BAU MONTERO:Hi,Do not worry. I trust that you can solve the problems with the template. When you have fixed it, please let me know. Happy Holidays.Best regards,Irene Bau IRENE BAU MONTERO PROBLEMS WITH UPDATE OF THE AMARTHA THEMEClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 26, 2023 at 10:41pm   2 Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ... Sophia BeschwerdeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 29, 2023 at 11:36pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. If you have already decided not to use the Amartha, sure we'll accept a refund request, hope in the future our paths wi ... IRENE BAU MONTERO PROBLEMS AGAIN WITH NEURON CORE PLUGINClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 20, 2023 at 10:46am   12 Most recent comment from IRENE BAU MONTERO:Hello,On November 23, 2022 you told me that you would let me know as soon as you had a new update of the Amartha theme higher than 1.2.0. But I'm still waiting for you to let me know. How long do ... Lisa Footer not accessibleClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 13, 2023 at 12:05am   8 Most recent comment from Neuron:Hi Lisa, I'm seeing that you don't have the Martha theme activated on your site, are you planning on using it, if so, tell me when you activate it, so I can take a look at the issue. - https ... Lisa Change tabs to originalClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 9, 2023 at 2:41pm   4 Most recent comment from Neuron:Hi Lisa, I've just responded to another ticket of yours about the same issue, please take a look at it. Feel free to ask for anything you need. Kind Regards Sophia Problems with the styleClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 4, 2023 at 12:08pm   2 Most recent comment from Neuron:Hi Sophia,We're sorry for the late reply, we were on holiday.We're sorry for that, somehow your ticket was marked as solved.We had this issue in the list, so right now the devs are working o ... noorwagtendonk NeuronCore and Elementor issuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated November 24, 2022 at 2:27am   15 Most recent comment from Neuron:Hi Carlos,We've already added it on ThemeForest, so you can update it via the Envato Market plugin.You can update the theme directly on your dashboard, via the plugin below:  - https://envato. ... noorwagtendonk Products on the left side of the pageClosed   Amartha - Modern Elementor WooCommerce Theme   Updated November 17, 2022 at 10:13pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Roy Markvoort Conflict with neuron and elementorClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 24, 2022 at 9:56pm   5 Most recent comment from Neuron:Hi Roy,Yes, of course, I've attached it here.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.Feel free to ask for anything you need.Kind Regards Hoxton1 Importing Demo DataClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 31, 2022 at 9:01pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importe ... ailtonss Incompatibility between Elementor and plugins Neuron CoreClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 24, 2022 at 9:44pm   14 Most recent comment from Neuron:Hi,@BigEyes-Desig, okay, so can you please reach me via my email address: [email protected], I can help you from there.@ashliferguson, I'm seeing that I've already responded to a ticket ... despimayes Cart Icon in HeaderClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 13, 2022 at 9:28pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Aweb-Digital Elementor Infinite loading screen conflict with Neuron Core PluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 9, 2022 at 3:36pm   3 Most recent comment from Neuron:Hi, We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out. So please make sure that you're running the latest Amartha ...