Public Tickets
nataliabordalozano
license verification problemClosed
Amartha - Modern Elementor WooCommerce Theme
Updated October 11, 2024 at 9:53pm
16
Most recent comment from Neuron:Hi,
We're so sorry for your experience with our support, we totally understand your frustration.
I've just fixed the issue, can you please take a look at your site now?
Feel free to ask for ...
Cindy Erickson
slider revolution activation keyClosed
Amartha - Modern Elementor WooCommerce Theme
Updated June 5, 2024 at 8:00am
12
Most recent comment from Neuron:Hi Cindy,Can you please share with us a screenshot of your refund request?Kind Regards
Annie Cathignol
Demo import issuesClosed
Amartha - Modern Elementor WooCommerce Theme
Updated October 23, 2023 at 9:11am
7
Most recent comment from Neuron:Hi Annie,I am very sorry for the late reply, we were not working on the weekend.I saw that you weren't running the latest version of the Neuron Core plugin, so I've just updated it to the la ...
IRENE BAU MONTERO
PROBLEMS WITH UPDATE OF THE AMARTHA THEMEClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 28, 2023 at 7:39am
9
Most recent comment from IRENE BAU MONTERO:Hi,Do not worry. I trust that you can solve the problems with the template. When you have fixed it, please let me know. Happy Holidays.Best regards,Irene Bau
IRENE BAU MONTERO
PROBLEMS WITH UPDATE OF THE AMARTHA THEMEClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 26, 2023 at 10:41pm
2
Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ...
Sophia
BeschwerdeClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 29, 2023 at 11:36pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
If you have already decided not to use the Amartha, sure we'll accept a refund request, hope in the future our paths wi ...
IRENE BAU MONTERO
PROBLEMS AGAIN WITH NEURON CORE PLUGINClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 20, 2023 at 10:46am
12
Most recent comment from IRENE BAU MONTERO:Hello,On November 23, 2022 you told me that you would let me know as soon as you had a new update of the Amartha theme higher than 1.2.0. But I'm still waiting for you to let me know. How long do ...
Lisa
Footer not accessibleClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 13, 2023 at 12:05am
8
Most recent comment from Neuron:Hi Lisa,
I'm seeing that you don't have the Martha theme activated on your site, are you planning on using it, if so, tell me when you activate it, so I can take a look at the issue.
- https ...
Lisa
Change tabs to originalClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 9, 2023 at 2:41pm
4
Most recent comment from Neuron:Hi Lisa,
I've just responded to another ticket of yours about the same issue, please take a look at it.
Feel free to ask for anything you need.
Kind Regards
Sophia
Problems with the styleClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 4, 2023 at 12:08pm
2
Most recent comment from Neuron:Hi Sophia,We're sorry for the late reply, we were on holiday.We're sorry for that, somehow your ticket was marked as solved.We had this issue in the list, so right now the devs are working o ...
noorwagtendonk
NeuronCore and Elementor issuesClosed
Amartha - Modern Elementor WooCommerce Theme
Updated November 24, 2022 at 2:27am
15
Most recent comment from Neuron:Hi Carlos,We've already added it on ThemeForest, so you can update it via the Envato Market plugin.You can update the theme directly on your dashboard, via the plugin below:
- https://envato. ...
noorwagtendonk
Products on the left side of the pageClosed
Amartha - Modern Elementor WooCommerce Theme
Updated November 17, 2022 at 10:13pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Roy Markvoort
Conflict with neuron and elementorClosed
Amartha - Modern Elementor WooCommerce Theme
Updated August 24, 2022 at 9:56pm
5
Most recent comment from Neuron:Hi Roy,Yes, of course, I've attached it here.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.Feel free to ask for anything you need.Kind Regards
Hoxton1
Importing Demo DataClosed
Amartha - Modern Elementor WooCommerce Theme
Updated May 31, 2022 at 9:01pm
2
Most recent comment from Neuron:Hi,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/"theme-name"/demo-importe ...
ailtonss
Incompatibility between Elementor and plugins Neuron CoreClosed
Amartha - Modern Elementor WooCommerce Theme
Updated May 24, 2022 at 9:44pm
14
Most recent comment from Neuron:Hi,@BigEyes-Desig, okay, so can you please reach me via my email address: [email protected], I can help you from there.@ashliferguson, I'm seeing that I've already responded to a ticket ...