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  Public Ticket #3353603
PROBLEMS WITH UPDATE OF THE AMARTHA THEME
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  •  1
    IRENE started the conversation

    Hi guys,

    It hasn't worked. The Amartha template update keeps giving me problems. When I update the design of all the products is unconfigured. I pass you images so you can see how the web looks with the 1.2 update.

    Just today I tried it and I had to restore a copy of the database to get the design back as it was. So you can compare the images with the current state of my website.

    Please, I hope you can make the appropriate changes so that the template can be updated.

    Kind regards,

    Irene Bau

    Attached files:  PRODUCTOS.jpg
      PRODUCTOS-2.jpg
      PRODUCTOS-3.jpg
      PRODUCTOS-4.jpg

  •  867
    Neuron replied

    Hi,

    I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.

    While we may not be able to respond as quickly as we would during normal business hours, we will do our best to provide timely updates and address any urgent matters. We appreciate your patience and understanding during this time.

    I've noticed that the team has added the Amartha theme to the list of updates. Once we're back from the holiday, I believe they will work on fixing it. I will see if I can expedite the release of the update, and I'll keep you updated on any developments.

    Feel free to ask for anything you need.

    Kind Regards