Okay

Public Tickets

Despi Mayes Blog layouts not workingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 15, 2022 at 1:13pm   9 Most recent comment from Neuron:Hi Despi, I've added the following code at Appearance > Customize > Additional CSS, can you please take a look at your site now? .wow { visibility: visible !important; opacity: 1 !import ... l3aco Theme brokenClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 15, 2022 at 12:47pm   8 Most recent comment from Neuron:Hi,We've already responded to your ticket.Feel free to ask for anything you need.Kind Regards sleepdealerband Critical problem after All in One Import pluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 13, 2022 at 7:51pm   5 Most recent comment from Neuron:Hi,I've just imported the demo data on your site, can you please take a look at it?Feel free to ask for anything you need.Kind Regards Despi Mayes Elementor not workingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 9, 2022 at 3:10pm   5 Most recent comment from Neuron:Hi, We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out. So please make sure that you're running the latest Arkhitek ... IRENE BAU MONTERO PROBLEMS WITH NEURON CORE PLUGINClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 7, 2022 at 9:58am   3 Most recent comment from Neuron:Hi @IRENE,PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php ... Violette demo theme installClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 22, 2022 at 9:18pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importe ... Violette Neuron CoreClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 21, 2022 at 10:55pm   2 Most recent comment from Neuron:Hi Violette,You can install the Neuron Core plugin by going to Dashboard > Appearance > Install Plugins, it's already included in the package.Feel free to ask for anything you need.Kind Regards Violette Updates not showing on mobile devicesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 9, 2022 at 7:22pm   4 Most recent comment from Neuron:Hi Violette,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards l3aco Default IssuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 25, 2022 at 8:06pm   2 Most recent comment from Neuron:Hi,Can you please attach any screenshot of the issue?Feel free to ask for anything you need.Kind Regards l3aco CONTROL PANEL PROBLEMClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 21, 2022 at 7:08pm   4 Most recent comment from Neuron:Hi,Can we please close this ticket, as I've just responded to another ticket from you about this issue?Kind Regards bann79 Currency SwitcherClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 18, 2022 at 1:17pm   2 Most recent comment from Neuron:Hi Bann, We're so sorry for the late reply, we had a holiday yesterday.Can you please try to achieve it via the following plugin?- https://wordpress.org/plugins/currency-switcher-woocommerce/Fee ... juneedraza Change breadcrumbClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 14, 2022 at 10:02pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.This can be achieved only if we add some custom code to the theme, so we need to add it for each category link to send you to ... paulmanesco1 Import Demo errorClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 5, 2022 at 12:02am   12 Most recent comment from Neuron:Thanks a lot bann79 Products Not Showing On MobileClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 31, 2022 at 1:39pm   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards bann79 Demo ImportClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 10, 2022 at 6:24pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes