Public Tickets
Pius
Demo import taking forever, please help fix urgentlyClosed
Ginea - Modern WooCommerce Theme
Updated April 23, 2025 at 11:42pm
7
Most recent comment from Neuron:Hi,
Sorry for the late reply,
It seems that the new login details you sent aren't registered on your site. Can you please check it as it's not working.
Feel free to ask for anything you need ...
arabyatahmad
favorite IconClosed
Ginea - Modern WooCommerce Theme
Updated February 6, 2025 at 7:57pm
9
Most recent comment from Neuron:Hi,
Sorry for missing that, I've just fixed it, and now the icon is filled with black color when the product is added to the wishlist
https://prnt.sc/y9QTCYZ0LsRY
Feel free to ask for anything yo ...
arabyatahmad
Import from libraryClosed
Ginea - Modern WooCommerce Theme
Updated February 3, 2025 at 10:39pm
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following WooCommerce article on how to add variable products?
https://woocommerce.com/doc ...
arabyatahmad
Creating a pageClosed
Ginea - Modern WooCommerce Theme
Updated December 3, 2024 at 11:31am
2
Most recent comment from Neuron:Hi,
Error 500:
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the ...
arabyatahmad
Demo ImportClosed
Ginea - Modern WooCommerce Theme
Updated November 23, 2024 at 6:08pm
11
Most recent comment from Neuron:Hi,
I've just set the coming soon mode by going to Elementor > Tools > Maintenance Mode > Choose Mode choosing the coming soon mode and selecting the template.
https://prnt.sc/5q3mTosbqY5Y
Feel f ...
share2019
Instalation problemsClosed
Ginea - Modern WooCommerce Theme
Updated October 7, 2024 at 11:13pm
22
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow your ticket was marked as solved.
For the terms and conditions text, please install the following plugin and add the following code to it, so please go and replac ...
carlobbb
Cart problem..againClosed
Ginea - Modern WooCommerce Theme
Updated June 30, 2023 at 1:57pm
4
Most recent comment from carlobbb:Hello, any news?ThanksCarlo
Leo
Issue with themeClosed
Ginea - Modern WooCommerce Theme
Updated April 9, 2023 at 3:50pm
17
Most recent comment from Neuron:Hi,I can't reach your site, can you please take a look at your site now?- https://prnt.sc/qdFOrgANPzF0Feel free to ask for anything you need.Kind Regards
carlobbb
Image not show on mobileClosed
Ginea - Modern WooCommerce Theme
Updated November 8, 2022 at 1:04am
6
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take another look at it, as the changes I've made should apply to the entire site?If the changes don' ...
estelleromeo
License verificationClosed
Ginea - Modern WooCommerce Theme
Updated November 1, 2022 at 3:36pm
12
Most recent comment from Neuron:Hi,
We've tried our best to fix this issue, but we're not finding the reason why this is happening, the only reason that I think this is happening is that your host is blocking requests in o ...
UrbangapSrl
Video LightboxClosed
Ginea - Modern WooCommerce Theme
Updated September 26, 2022 at 2:51pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the attached video on how to do it.- https://watch.screencastify.com/v/s6k6BPFgfRlQhXYvUC8qFeel free to ...
Katelyn
Critical Error installing themesClosed
Ginea - Modern WooCommerce Theme
Updated September 22, 2022 at 11:59pm
14
Most recent comment from Neuron:Hi Katelyn,You can view and edit the Classic Fashion demo page by going to Dashboard > Pages > Classic Fashion.I just wanted to ask you if you have tried to import the demo data again, as most of the ...
carlobbb
ErrorClosed
Ginea - Modern WooCommerce Theme
Updated September 21, 2022 at 1:12pm
4
Most recent comment from Neuron:Hi,Please install the Neuron Builder plugin from the link below.- https://we.tl/t-LP3tc8oqNWFeel free to ask for anything you need.Kind Regards
Rodrigo
Show a lot of bulletsClosed
Ginea - Modern WooCommerce Theme
Updated April 28, 2022 at 5:33pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
careboll
Zoom imagesClosed
Ginea - Modern WooCommerce Theme
Updated April 18, 2022 at 1:27pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, the Product Images element doesn't have the zoom-in feature, but you can add it by adding the following co ...