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  Public Ticket #3129052
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  • carlobbb started the conversation

    Hello,

    today i get this error and the website, and i can't update or do anything on the neuron plugin.Could you please  point me to a solution?

    Thanks!!

    Un errore di E_ERROR è stato causato nella linea 36 del file /web/htdocs/www.extracta.store/home/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php. Messaggio di errore: Uncaught ReflectionException: Method get_site_editor_type does not exist in /web/htdocs/www.extracta.store/home/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /web/htdocs/www.extracta.store/home/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod() #1 /web/htdocs/www.extracta.store/home/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /web/htdocs/www.extracta.store/home/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /web/htdocs/www.extracta.store/home/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class() #4 /web/htdocs/www.extracta.store/hom

  •  866
    Neuron replied

    Hi,

    We've already released an update of the Neuron Builder plugin (version 1.0.6.0), to make it compatible with Elementor 3.7.0, please update the Neuron Builder plugin by going to Dashboard > Plugins and you'll see the update button there.

    If you can't see the update there, go to Dashboard > Updates > Check for updates.

    https://neuronthemes.com/neuron-builder/changelog/

    Feel free to ask for anything you need.

    Kind Regards


  • carlobbb replied

    I did try this but there is no neuron plugin listed in the dashboard.

    I did also searched the plugin to install it manually, but could't find it.

    Thanks!


  •   Neuron replied privately