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Public Tickets

Haus PHP 8.2 compatibilityClosed   Dendrite - Creative Portfolio Theme   Updated February 20, 2024 at 12:00pm   11 Most recent comment from Neuron:Hi, If you have already decided not to use the Dendrite, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel fr ... crossman001 Sub menu Pages appearing blankClosed   Dendrite - Creative Portfolio Theme   Updated January 15, 2024 at 9:47am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards,NeuronThe ... crossman001 Layout is misaligned.Closed   Dendrite - Creative Portfolio Theme   Updated November 27, 2023 at 8:59am   12 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. 1) You can reduce the space between the Slider and the row by going to the Row settings > Extra options > Top Spacing, as it ... Antonin Kloubek Theme cannot be activatedClosed   Dendrite - Creative Portfolio Theme   Updated March 9, 2023 at 10:58pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards tredjestat Can't update wpbakeryClosed   Dendrite - Creative Portfolio Theme   Updated January 29, 2023 at 12:06pm   40 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on, I've tried the last login credentials you sent, but it's requiring a code to log in. F ... rmackey Broken GallerysClosed   Dendrite - Creative Portfolio Theme   Updated October 8, 2022 at 12:33am   1 Most recent comment from rmackey:As per my previous ticket They gallerys on my site will not work, I have emailed you on the email provided but have still heard nothing. https://neuronthemes.ticksy.com/ticket/3103539 I have raised a ... crossman001 Web theme is buggy still.Closed   Dendrite - Creative Portfolio Theme   Updated May 16, 2022 at 9:36pm   4 Most recent comment from Neuron:Hi, Can you please also attach the URL of your website so I can log in and check what's going on? Feel free to ask for anything you need Kind Regards luchalaura required plugins won't activateClosed   Dendrite - Creative Portfolio Theme   Updated March 29, 2022 at 7:26am   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I can't reach your site, can you please take a look at it?- https://ibb.co/S0QtgQLFeel free to ask for anything you need ... crossman001 dashboard not loadingClosed   Dendrite - Creative Portfolio Theme   Updated February 3, 2022 at 7:16pm   8 Most recent comment from Neuron:Hi,I've just checked your site and everything is displaying alright, please check the attached screenshots.- https://ibb.co/0ZsdbVL- https://ibb.co/pQdBGbcFeel free to ask for anything you need.K ... Konrad Object from empty valueClosed   Dendrite - Creative Portfolio Theme   Updated January 10, 2022 at 6:33pm   2 Most recent comment from Neuron:Hi Konrad,I am very sorry for the late reply, we were not working on the weekend.Can you please install the following plugin and check it again.- https://wordpress.org/plugins/redux-framework/Feel fr ... adrianlevinenvato Website not loading, theme issueClosed   Dendrite - Creative Portfolio Theme   Updated December 7, 2021 at 4:50pm   2 Most recent comment from Neuron:Hi @adrianlevinenvato,Please make sure that you're running the latest version of the Dendrite theme. Dendrite Theme Version 1.2.9 You can update the theme directly on your dashboard, via the plu ... 3dhamster Item TabsClosed   Dendrite - Creative Portfolio Theme   Updated November 11, 2021 at 1:01pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards Eric Liftin Menu filter issuesClosed   Dendrite - Creative Portfolio Theme   Updated August 19, 2021 at 3:45pm   18 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards Eric Liftin Using NeuronElements with a Page BuilderClosed   Dendrite - Creative Portfolio Theme   Updated July 23, 2021 at 1:58pm   29 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Kyle Updating PHP causes "Cannot modify header information" errorClosed   Dendrite - Creative Portfolio Theme   Updated July 15, 2021 at 7:13am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes