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  Public Ticket #3054985
Importing Demo Data
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  • Hoxton1 started the conversation

    Hello, - I am trying to install the demos onto the Amantha theme which I have purchased. 

    When I try the One Click Demo Import there is only the main demo and the header demo available and when I try to import them, it returns the following error:

    An error occurred while fetching file from: https://neuronthemes.com/amartha/demo-importer/content.xml!
    Reason: 503 - Service Unavailable.

    Any help appreciated please.

  •  867
    Neuron replied

    Hi,

    It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.

    https://neuronthemes.com/"theme-name"/demo-importer/main-demo.xml

    So there are two solutions.

    1) Contact the hosting provider and explain the issue (503 issue in importing).

    2) Or you can provide me with your wp-admin and I can import the demo data on your site manually.

    Feel free to ask for anything you need.

    Kind Regards