Public Tickets
Anon
Portfolio Link
Floona - Minimal Photography Theme
Updated 2 hours ago
15
Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to fix the Elementor not loading error?-https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-errorAs ...
Anon
Mobile Menu OverlayClosed
Floona - Minimal Photography Theme
Updated 4 days ago
9
Most recent comment from Anon:Guys, any news on this ticket?
Anon
Main Slider MobileClosed
Floona - Minimal Photography Theme
Updated 2 weeks ago
6
Most recent comment from Neuron:You're welcome.
Anon
Locked GalleryClosed
Floona - Minimal Photography Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi Anon,You can do it by going to edit the page from the WordPress dashboard and at the right sidebar, you'll see a visibility option that you need to set to "Password Protected", and there you ...
italo30
themeClosed
Floona - Minimal Photography Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
It seems that you've been in contact with one of our support agents and he's helping you solve the issue.
So if you need help with anything, please reach him via email.
Feel free to ask ...
André
WordPress detected an error with your plugin: Neuron Builder.Closed
Floona - Minimal Photography Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:Hi,
You can disable the animation on the projects by going to edit the page with Elementor's editor > Portfolio widget > Style tab > Initial Animation.- https://ibb.co/D5z3GCfWe want to kindly ...
Anon
Instagram IntegrationClosed
Floona - Minimal Photography Theme
Updated 3 weeks ago
7
Most recent comment from Neuron:Hi Anon,Please take a look at the following article, it contains a video tutorial, and please make sure that you're setting the widget correctly.- https://royal-elementor-addons.com/elementor-ins ...
Anon
MailChimp IntegrationClosed
Floona - Minimal Photography Theme
Updated 3 weeks ago
7
Most recent comment from Neuron:Hi Anon,I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following article on how to solve it?
- https://elementor.com/help/server-errors/
Fe ...
Anon
Portfolio slider homepageClosed
Floona - Minimal Photography Theme
Updated March 19, 2024 at 12:36pm
18
Most recent comment from Neuron:Hi Anon,I've just fixed it by setting the content width of the section to "full width", please take a look at it now.- https://prnt.sc/V3HrAeDcXFexFeel free to ask for anything you need.Kind Rega ...
Anon
Original HeaderClosed
Floona - Minimal Photography Theme
Updated March 11, 2024 at 3:29pm
6
Most recent comment from Neuron:Hi,I've just added the menu and named it Floona Menu, you can take a look at it by going to Dashboard > Appearance > Menus.If you like our theme or the support, please leave us a rate of 5 stars ...
Anon
Jump to part of the page when scrolling on mobileClosed
Floona - Minimal Photography Theme
Updated March 8, 2024 at 10:14am
2
Most recent comment from Neuron:Hi Anon,
Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relative ...
oğuzhan danacı
License VerificationClosed
Floona - Minimal Photography Theme
Updated February 4, 2024 at 10:09pm
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
pprestigiacomo
Neuron Builder ErrorClosed
Floona - Minimal Photography Theme
Updated January 30, 2024 at 10:17am
14
Most recent comment from Neuron:Hi,I've just checked your site and saw that you've already managed to import the demo data, and now everything seems to be working alright.You can take a look at the Documentation of the t ...
Jacy
Can't add theme elements to new pageClosed
Floona - Minimal Photography Theme
Updated January 25, 2024 at 9:30pm
22
Most recent comment from Neuron:Hi Jacy,I've just checked these pages, and at the exclude options of the Post widget, I saw that there was an offset of 10 posts set, it means that it will skip the first 10 posts, and as you did ...
ideacreativa
Low resolution logo!Closed
Floona - Minimal Photography Theme
Updated November 21, 2023 at 5:58pm
2
Most recent comment from Neuron:Hi,Please go to edit the header template and there you can change the size of the logo: https://ibb.co/52ZfLMrVideo tutorial about header builder.Feel free to ask for anything you need.Kind Regards