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Public Tickets

Baz Your theme CRASHED my websiteClosed   Floona - Minimal Photography Theme   Updated October 20, 2022 at 10:06pm   13 Most recent comment from Neuron:Hi Baz, Please ask me for anything you need, I'll try my best to make your work with our Floona theme simpler. Feel free to ask for anything you need. Kind Regards TLuna Elementor PluginClosed   Floona - Minimal Photography Theme   Updated October 20, 2022 at 9:58pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... Susanne Error in installation fileClosed   Floona - Minimal Photography Theme   Updated October 18, 2022 at 9:49pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... taylor DemoClosed   Floona - Minimal Photography Theme   Updated September 12, 2022 at 1:15pm   28 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following article on how to solve that issue.- https://neuronthemes.com/how-to-fix-cannot-modify-he ... goncalomiller Fatal errorClosed   Floona - Minimal Photography Theme   Updated August 24, 2022 at 12:42pm   12 Most recent comment from Neuron:Hi Sarah,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards pbalis Neuron BuilderClosed   Floona - Minimal Photography Theme   Updated August 24, 2022 at 12:19pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Davide Toaldo How to remove links on project categoriesClosed   Floona - Minimal Photography Theme   Updated August 18, 2022 at 9:35am   2 Most recent comment from Neuron:Hi Davide,Please add the following code at Elementor Site Settings > Custom CSS. .m-neuron-post__meta-data {     pointer-events: none !important; }Feel free to ask for anything you need.Kind Regar ... AJ neuron builder updateClosed   Floona - Minimal Photography Theme   Updated August 12, 2022 at 12:34pm   14 Most recent comment from Neuron:Hi,I've finally got access to your site.I've just updated the Elementor to the 3.7.0 version, and everything was working alright, including the shop pages, please take a look at the attache ... Jorgemssi15 ERROR CODE: 5Closed   Floona - Minimal Photography Theme   Updated August 4, 2022 at 1:50pm   5 Most recent comment from Neuron:Hi,The menu icon was missing from the import, so I had to upload it and now the issue is gone, please take a look at your site now.Feel free to ask for anything you need.Kind Regards Pietro Floris Drop Menu autoclosingClosed   Floona - Minimal Photography Theme   Updated July 15, 2022 at 9:07pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response.I've just fixed that by adding the following code at the Menu widget > Advanced tab ... goncalomiller Post navigation orderClosed   Floona - Minimal Photography Theme   Updated July 4, 2022 at 11:26am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The first post that you see on the dashboard is the latest post that you've created, so in fact, it is the last post, and ... niveg License Verification problemClosed   Floona - Minimal Photography Theme   Updated June 28, 2022 at 12:41pm   8 Most recent comment from Neuron:Hi,I've just installed a fresh copy of the Neuron Builder plugin to your site, and the license is activated.Feel free to ask for anything you need.Kind Regards Laurent Neuron ActivationClosed   Floona - Minimal Photography Theme   Updated June 27, 2022 at 7:16am   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.The client can download any image that was added to the Proofing Gallery, even if he hasn't selected it to the "Approved ... GiorgioBaruffi Installation and first configClosed   Floona - Minimal Photography Theme   Updated May 16, 2022 at 4:56pm   2 Most recent comment from Neuron:Hi,You can activate the license of the theme by going to Dashboard > Neuron > License, please check the following video tutorial for more.-Video Tutorial.Feel free to ask for anything you need.Kind  ... Songkai not able to use the themeClosed   Floona - Minimal Photography Theme   Updated April 21, 2022 at 9:30pm   4 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards