I just bought Floona theme, but my experience has globally been full of crap for now :
> After uploading the theme, when clicking on "Activate" I got a blanc page with an adress like ...wp-admin/themes.php?activated = true, had to refresh the page ... ?)
> Then, when trying to install required plugins, it worked for Elementor, but I got an error for Neuron Builder it was like "compressed folder in more than one archive something".
> I said fine, I'll manually install the extension, and did so buy uploading manually neuron-builder.zip, and when clicking on "Activate" after it just CRASHED MY WHOLE WEBSITE, giving me a "A critical error happened on that site". Never seen this in my life.
Hopefully I was just started to build my website so I lost time more than anything else but that's rather totally uncool. I thought maybe there was an issue with previous theme, so I totally wiped my Wordpress install, did a fresh one, then did the same process and your theme and files crashed my website again. (Fresh install of Wordpress 6.0.2 on a 02Switch hosting, no problem at all with other themes I tried before even old ones).
I hope there is an easy explanation and fix, otherwise I'd like a total refund.
I have imported the demo content, but where are the theme settings ? I uploaded my logo, that appears totally stretched, I don't even find customisation options. When I try to midify my homepage with elementor, logo dissapears and I still see the Floona logo in the options.
Also I've selected my menu as a primary menu, it doesn't even appear....
Is the theme even working ? And where are the general settings? I know what elementor is, but is it a real theme or just some unrelated demo pages that I have to all rebuild myself in Elementor ? I can't even setup a menu that appears on my website's pages, and I saw nothing in your documentation.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
There you can find anything you need about the header, footer, menu and all your site needs to have.
Thanks for your reply, I'm looking into it. Things are all over the place, my logo is stetched, not any single page has the same header.
I thought that with buying your theme I would be able to easily and fast get one of your demo template on all page of my website, but it seems that I have to rebuild all things myself with Elementor, I have to say I don't really understand why is it a "theme" then, it will take me the same time to clean the mess after downloading demo content that rebuild things from scratch. It's the first time I see something like that, usually themes offer an already made website in which you can apply general settings (navbar, layout) and then customise things with elementor or any other page builder, but like if needed. When creating a new page, if it doesn't give me the same header/menu than my homepage, what's the point ? I feel like I bought a page builder with some random demo pages :(
I am very sorry for the late reply, we were not working on the weekend.
The theme comes with the best features in the market, and that's the Neuron Builder plugin, which adds extra features to the Elementor plugin and makes you feel that you're working with the Elementor Pro version.
The theme doesn't need any custom options.
For all our Neuron themes especially those that are made via the Neuron Builder, we don't have custom theme options that usually can be found at Appearance > Customize. We don't have these options because our theme can be managed entirely from Elementor. If you wish to assign a header to your site, with Neuron Core in this case, you must create the template and then go to Appearance > Customize to assign it to your website. But with Neuron Builder you can simply set it from Elementor Template Display Conditions, and so on. The entire documentation is based on the capabilities of Neuron Builder. All the features included in this documentation are attributed to the powers of Neuron Builder.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
Hello,
I just bought Floona theme, but my experience has globally been full of crap for now :
> After uploading the theme, when clicking on "Activate" I got a blanc page with an adress like ...wp-admin/themes.php?activated = true, had to refresh the page ... ?)
> Then, when trying to install required plugins, it worked for Elementor, but I got an error for Neuron Builder it was like "compressed folder in more than one archive something".
> I said fine, I'll manually install the extension, and did so buy uploading manually neuron-builder.zip, and when clicking on "Activate" after it just CRASHED MY WHOLE WEBSITE, giving me a "A critical error happened on that site". Never seen this in my life.
Hopefully I was just started to build my website so I lost time more than anything else but that's rather totally uncool. I thought maybe there was an issue with previous theme, so I totally wiped my Wordpress install, did a fresh one, then did the same process and your theme and files crashed my website again. (Fresh install of Wordpress 6.0.2 on a 02Switch hosting, no problem at all with other themes I tried before even old ones).
I hope there is an easy explanation and fix, otherwise I'd like a total refund.
Thank you in advance
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Thanks for your reply.
Where do I write it ? It's a public post
Hi,
This is a public ticket, but you have an option to make your reply private, so please click on it.
Or you can create an account for me using our support email: [email protected], so I'll receive the wp-admin through the email.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just activated the Floona theme and installed it's required plugins and everything is alright now.
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Thanks, I'll watch the tutorial and proceed.
Can you please tell me what was going wrong ?
Well, nothing really works...
I have imported the demo content, but where are the theme settings ? I uploaded my logo, that appears totally stretched, I don't even find customisation options. When I try to midify my homepage with elementor, logo dissapears and I still see the Floona logo in the options.
Also I've selected my menu as a primary menu, it doesn't even appear....
Is the theme even working ? And where are the general settings? I know what elementor is, but is it a real theme or just some unrelated demo pages that I have to all rebuild myself in Elementor ? I can't even setup a menu that appears on my website's pages, and I saw nothing in your documentation.
Hi,
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
There you can find anything you need about the header, footer, menu and all your site needs to have.
Feel free to ask for anything you need.
Kind Regards
Thanks for your reply, I'm looking into it. Things are all over the place, my logo is stetched, not any single page has the same header.
I thought that with buying your theme I would be able to easily and fast get one of your demo template on all page of my website, but it seems that I have to rebuild all things myself with Elementor, I have to say I don't really understand why is it a "theme" then, it will take me the same time to clean the mess after downloading demo content that rebuild things from scratch.
It's the first time I see something like that, usually themes offer an already made website in which you can apply general settings (navbar, layout) and then customise things with elementor or any other page builder, but like if needed. When creating a new page, if it doesn't give me the same header/menu than my homepage, what's the point ?
I feel like I bought a page builder with some random demo pages :(
Hi,
I am very sorry for the late reply, we were not working on the weekend.
The theme comes with the best features in the market, and that's the Neuron Builder plugin, which adds extra features to the Elementor plugin and makes you feel that you're working with the Elementor Pro version.
The theme doesn't need any custom options.
For all our Neuron themes especially those that are made via the Neuron Builder, we don't have custom theme options that usually can be found at Appearance > Customize. We don't have these options because our theme can be managed entirely from Elementor. If you wish to assign a header to your site, with Neuron Core in this case, you must create the template and then go to Appearance > Customize to assign it to your website. But with Neuron Builder you can simply set it from Elementor Template Display Conditions, and so on. The entire documentation is based on the capabilities of Neuron Builder. All the features included in this documentation are attributed to the powers of Neuron Builder.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Floona Theme.
Feel free to ask for anything you need.
Kind Regards
Thank you for your reply.
Well I wish it would have been simpler to setup a bought theme , but it's noted.
Regards
Hi Baz,
Please ask me for anything you need, I'll try my best to make your work with our Floona theme simpler.
Feel free to ask for anything you need.
Kind Regards