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  Public Ticket #3619943
Portfolio Link
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  • Anon started the conversation

    Hello,

    I have edited the metro-portfolio page and I have edited the link from metro-portfolio to just portfolio but when I go to domain.com/portfolio, the new metro portfolio page is not shown.  I think the posts or archive page is shown.

    I jave changed the WP posts page but it didnt make any difference.

    Please tell me how to change it.

    Thanks.

  •   Anon replied privately
  •  869
    Neuron replied

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Anon replied

    hi, I have installed the newest version.

    How do i remove the post style when I go to domain/portfolio?

    I want the /portfolio-linopoliss page to be on the /portfolio

  •  869
    Neuron replied

    Hi Anon,

    It seems that there's an issue in the theme that doesn't allow you to change the style when the portfolio page has the "portfolio" slug, so I'll lead this issue to the dev team.

    Feel free to ask for anything you need.

    Kind Regards


  • Anon replied

    Hi,

    Do you have the time frame when this can be done?

  •  869
    Neuron replied

    Hi Anon,

    I'll check if the team has made any progress and will let you know during the day.

    Feel free to ask for anything you need.

    Kind Regards


  •  869
    Neuron replied

    Hi,

    We've just released an update of the Neuron Builder plugin in which we've added settings that allow you to choose if you want to display the portfolio page as an archive or not.

    https://prnt.sc/w64hZEd6NEDx

    We couldn't make the option disable by default as there are clients that are already using the portfolio page as an archive, and it would break their site.

    So now, if you want to have your own custom portfolio page and not display it as an archive, please go to Dashboard > Neuron > Settings > Portfolio Archive and select Disable.

    Note: After changing this setting, please remember to flush permalinks by navigating to Dashboard > Settings > Permalinks and clicking on the save button.

    https://prnt.sc/dHm3M8TWv-Y2

    You can find the latest version of the Neuron Builder plugin below.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Anon replied

    Hello, I did as you said. 

    Then i went to the page linopoliss-portfolio and I wanted to change the link to just portfolio, and I get the message: Updating failed, the response is not a valid Json response.

    Please help

  • Anon replied

    Also,  now on all of my site, there is a int(123) in the header.

    Attached files:  20240420_183046.jpg

  • Anon replied

    Also,  after the update, elementor cant load. 

    Please fix this asap.

  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Anon replied privately
  • Anon replied

    Also,  i cant upload any media to the site.

    When I deactivate the builder, the site works fine.

  •  869
    Neuron replied

    Hi,

    Can you please take a look at the following article on how to fix the Elementor not loading error?

    -https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-error

    As for the Media in the Dashboard issue:

    This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.

    Feel free to ask for anything you need.

    Kind Regards



  • Anon replied

    Like you havent read what i wrote...

    The site works fine when I disable the neuron builder plugin.

    These problems hapoened once i uodated the neuron builder. 

  •  869
    Neuron replied

    Hi Anon,

    I am very sorry for the late reply, we were not working on the weekend.

    I've led the issue to the dev team and I'll let you know as soon as I get an update. I hope this can be sorted out by tomorrow.

    Feel free to ask for anything you need.

    Kind Regards


  • Anon replied

    Another problem with the new neuron builder.

    The search function of install new plugin doesnt work when neuron builder is activated.

    When I disable it, the search works instantly.

    Pleas fix this as it broke my whole site.

  •   Neuron replied privately
  •   Anon replied privately
  •   Neuron replied privately
  • Anon replied

    I typed it again and it works.

    There is a space on your screenshot at the end?

    Try typing it instead of copying it and pasting.

    Browsers sometimess mess this up.