Public Tickets
Ferrigno
Create new productClosed
Arica - Portfolio Theme for Creatives
Updated December 13, 2022 at 12:17am
2
Most recent comment from Neuron:Hi Ferrigno,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following video tutorial about the Single Product template.Feel free to ask for anything y ...
anxhelaisaj
Neuro plugin updateClosed
Travelosophy — A New Point of View
Updated December 12, 2022 at 8:59pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-9vfYAAxS4H
Feel free to ask fo ...
Tamara Egger
Problem using Kyoto template Neuron Core/ Elementor PluginsClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated December 12, 2022 at 4:05pm
10
Most recent comment from Neuron:Hi Tamara,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket of yours about this issue.Feel free to ask for anything you need.Kind Re ...
Zuzanna Rogowska
critical errorClosed
Merope - Photography WordPress Theme
Updated December 12, 2022 at 2:40pm
5
Most recent comment from Neuron:Hi.I am very sorry for the late reply, we were not working on the weekend.Please take a look at your other ticket as we've already provided a solution.Feel free to ask for anything you need.Kind ...
DidierV
refundClosed
Floona - Minimal Photography Theme
Updated December 12, 2022 at 2:37pm
4
Most recent comment from Neuron:Hi @vmaker,I've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards
symmetriccc
NOT WORKING WELLClosed
Otivar - Portfolio Theme for Creatives
Updated December 10, 2022 at 3:59pm
7
Most recent comment from Neuron:Hi,The wp-admin is not working, do you mind taking a look at it?Feel free to ask for anything you need.Kind Regards
Hugo (ashcom)
"Posts"Closed
Otivar - Portfolio Theme for Creatives
Updated December 10, 2022 at 2:55pm
10
Most recent comment from Neuron:You're welcome anytime.Feel free to ask for anything you need.Kind Regards
Hugo (ashcom)
NO ANSWER TO MY TICKETClosed
Otivar - Portfolio Theme for Creatives
Updated December 8, 2022 at 10:48pm
3
Most recent comment from Neuron:Hi,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind RegardsKind Regards
DualStudioMX
Licence verificationClosed
Amina — Beauty and Skincare Shop
Updated December 7, 2022 at 2:35pm
18
Most recent comment from Neuron:Hi,Can you please create a new ticket and provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Cyril
Cant install the themeClosed
Travelosophy — A New Point of View
Updated December 6, 2022 at 2:27am
12
Most recent comment from Neuron:Hi,
If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free ...
jeesself
Elementor error 500 and installation of the theme FloonaClosed
Floona - Minimal Photography Theme
Updated December 4, 2022 at 5:42pm
4
Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Glad to know, please let me know if you need any help.Feel free to ask for anything you need.Kind Regards
lavadans_1
number of portfolio itemsClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated December 4, 2022 at 5:32pm
2
Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Please take a look at the following article on how to customize the Portfolio Widget.- https://docs.neurontheme ...
Mostef76
Licence verificationClosed
Floona - Minimal Photography Theme
Updated December 4, 2022 at 5:28pm
9
Most recent comment from Neuron:Hi Mostef76,Sorry for the late reply, it's the weekend and we're working only part-time.
I've added these settings via the "Custom PHP Settings" plugin that I've installed on your ...
juan
installation problemClosed
Otivar - Portfolio Theme for Creatives
Updated December 4, 2022 at 5:20pm
16
Most recent comment from Neuron:Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
The wp-admin is not working, do you mind taking a look at it?Some of these seems to be issues with the server ...
Michela
When I uploaded the theme to my wordpress this error came out Parse error: syntax error, unexpected '[', expecting ')' in /web/htdocs/www.michelasansone.it/home/wp-content/themes/conlectio/functions.php on line 71Closed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated December 4, 2022 at 5:19pm
7
Most recent comment from Neuron:Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
I see that you have another theme activated, please tell me when you start using the Conlectio theme so that ...