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Public Tickets

enji_box Portfolio section filterClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated August 7, 2023 at 9:30pm   2 Most recent comment from Neuron:Hi,The issue is within the category slug, as it doesn't allow these special characters, as you can see, as soon as I change the slug, the filter works alright.- https://ibb.co/VVsvGWF- https:// ... christizax site is blockedClosed   Ellada - Elegant Photography Theme   Updated August 7, 2023 at 1:42pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards sraadegiorgi Portfolio demo i=content not importingClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated August 6, 2023 at 6:22am   4 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.Very glad to know that you've found a solution, feel free to ask for anything you need If you like our the ... Arum3d Demo ContentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 3, 2023 at 9:55pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. It seems that the demo wasn't imported correctly, can I reset your site and re-import the d ... phaakon cannot upgrade phpClosed   Proton - Minimal Portfolio Theme   Updated August 1, 2023 at 8:13pm   41 Most recent comment from Neuron:Hi Liz,Sorry for the late reply, the ticket was marked as solved.I've checked the archive several times, and it seems that you have created the hero section by customizing the theme files, I can ... lilianasilvaferreira Import DemoClosed   Travelosophy — A New Point of View   Updated August 1, 2023 at 3:48pm   14 Most recent comment from lilianasilvaferreira:Hello,Could you please check status of refund? I didn't receive any update in the meantime - I raise a refund request o 13/07 already.Thank you Yilliy PHP form action not working 404Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 1, 2023 at 8:20am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards ANA No nos deja editar las páginas preestablecidasClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated July 31, 2023 at 11:01am   14 Most recent comment from Neuron:Hi ANA,Have you managed to solve it?I've just checked your site and everything was running alright.- https://watch.screencastify.com/v/1QLjAwmgoXLzbEBiHtVKFeel free to ask for anything you need. ... uguryazici87 Theme installation error -Closed   Hikone - Minimal Portfolio WordPress Theme   Updated July 31, 2023 at 10:51am   11 Most recent comment from Neuron:You're welcome anytimeKind Regards Cory parker I get an error when I attempt to upload the Demo filesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 29, 2023 at 11:26pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Sébastien Ouvrard Elementor ProClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated July 28, 2023 at 12:56am   4 Most recent comment from Neuron:Hi,We've already responded to another ticket of yours about this issue, so can we close this ticket?Feel free o ask fro anything you need.Kind Regards Sébastien Ouvrard Demo ContentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 28, 2023 at 12:55am   25 Most recent comment from Neuron:Hi Sébastien,1) I'm seeing that you've already managed to add the images on the portfolio items, do you still need help with this?- https://prnt.sc/tF_NorWeKvho2) I've just fixed the ... macarioroblesmaster How make a verificationClosed   Lilium - Modern WooCommerce Theme   Updated July 27, 2023 at 6:53pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Ina ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 26, 2023 at 11:49pm   2 Most recent comment from Neuron:Hi Ina,We've already responded to your other tickets, please take a look at them.Feel fee to ask for anything you need.Kind Regards Ina php uploadClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 25, 2023 at 10:37pm   2 Most recent comment from Neuron:Hi, The theme requires a PHP 7.4+ version, so I recommend you have at least the PHP 8.0 version. Feel free to ask for anything you need. Kind Regards, NeuronThemes