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Public Tickets

norcoredweb Mobile Menu and Logo Not Displaying on Neuron Theme Despite Multiple Plugins Tried   Tenton - Complex & Single WordPress Property Theme   Updated 31 minutes ago   1 Most recent comment from norcoredweb:Dear Support Team, I am currently using this theme for my WordPress website. I have encountered two issues: The mobile menu (hamburger menu) does not display at all on mobile devices, and the menu it ... bumasknn woopayments not completely working   Amina — Beauty and Skincare Shop   Updated 5 hours ago   14 Most recent comment from bumasknn:the taxonomy filter is breaking on the shop page when you filter out to different product using taxonomy filter instead of showing products it starts showing posts, I did everything I could even creat ... bigmouthmediasg Demo Instillation   Kanik - Minimal Digital Agency WordPress Theme   Updated 9 hours ago   6 Most recent comment from bigmouthmediasg:Hi, I had contacted my hosting provider who said that this was an issue due to theme. Please try logging into my Go Daddy Dashboard to access into the wordpress dashboard. Here are the login details.� ... Tejinder Singh Kanik theme not activating   Kanik - Minimal Digital Agency WordPress Theme   Updated 13 hours ago   2 Most recent comment from Neuron:  Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards sarahb80 Refund Request   Otello - Personal Wordpress Blog and Magazine   Updated 3 days ago   1 Most recent comment from sarahb80:I just purchased the Ottello theme but having too many issues with bugs and downloading demos and it is not working as expected and I would love a refund for my purchase that was made through Envatoma ... Athanasios Breadcrump Prepend Category Name   Zaan - Personal Lifestyle Blog and Magazine   Updated 6 days ago   13 Most recent comment from Neuron:Hi, We'll be releasing an update of the Neuron Builder this week, and when the update is released, I'll implement the changes to link the "portfolio" in the breadcrumbs and make sure that it ... Victor Bodart I can't edit the portfolio margins   Proton - Minimal Portfolio Theme   Updated 6 days ago   4 Most recent comment from Neuron:Hi Victor, Sorry for the late reply, somehow the ticket was marked as solved. Can you please take a look at the theme documentation, you'll find anything you need to know on working with the Prot ... hieu169 Editing Blog page   Zaan - Personal Lifestyle Blog and Magazine   Updated 6 days ago   6 Most recent comment from Neuron:Hi, As for the blog page issue, I've fixed it by going to Dashboard > Settings > Reading, and selecting the page as the blog page. https://prnt.sc/PdRvOIuCQ0pR I've just fixed the icons issu ... maribelm2 License problem   Cenes - Jewelry WordPress Store Theme   Updated 6 days ago   6 Most recent comment from Neuron:Hi, I saw that you were not using the latest version of the Neuron Builder plugin, so I've just updated the plugin by going to Dashboard > Plugins, and then I imported the Cenes demo data. Can yo ... Daniel Compatibility with WordPress 6.8.x and Upcoming Theme Updates   Ponte - Interior Design & Furniture WordPress Theme   Updated 6 days ago   15 Most recent comment from Neuron:Hi Daniel, I've attached all the Ponte demo slider revolution templates, please find them below. https://we.tl/t-tXtoRG8FC4 Feel free to ask for anything you need. Kind Regards mauroing Menu problem   Zaan - Personal Lifestyle Blog and Magazine   Updated 6 days ago   4 Most recent comment from Neuron:Hi, There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now? Feel free to ask for anything you need. Kin ... valerio Can activate the license   Zaan - Personal Lifestyle Blog and Magazine   Updated 1 week ago   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate ... romanobstuder Warning on front page   Kanik - Minimal Digital Agency WordPress Theme   Updated 1 week ago   5 Most recent comment from Neuron:Very glad to know you found a solution. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with t ... afirmalx Can't change conditions   Ponte - Interior Design & Furniture WordPress Theme   Updated 1 week ago   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I can't reach your site. Can you please take a look at it? https://prnt.sc/Iu6YjozonXBF Feel free to ask for anything y ... adamz44 Weird White SPace - Cannot Remove - Below Home Page SLiders   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 1 week ago   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards