Public Tickets
SecureENT
Comments not showing
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 hours ago
1
Most recent comment from SecureENT:I had someone make a comment on this post and it is not visible even after I approved it. Can you help me with it?
delisha1
Installation Help
Otivar - Portfolio Theme for Creatives
Updated 3 hours ago
4
Most recent comment from delisha1:Ok, I have given you user credentials to the info@ account you all have. Here is the password: neuron4356!@#$%&A few things I can't figure out: I can see some of the demo pages but the new elem ...
Jakub
There is no Slider Revolution license
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 8 hours ago
2
Most recent comment from Neuron:Hi Jakub,
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purcha ...
pascale29
Can't translate portfolio pages
Kanik - Minimal Digital Agency WordPress Theme
Updated 8 hours ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
varintrujas
responsive
Kanik - Minimal Digital Agency WordPress Theme
Updated 12 hours ago
5
Most recent comment from varintrujas:Hello,Cool i send you my credentialsusername - alvarogart password - Alvaro2324%23Let me know when you check the problem.Thanks
Vermouth
CSS and Layout Issues with Neuron Theme
Otello - Personal Wordpress Blog and Magazine
Updated 14 hours ago
3
Most recent comment from Vermouth:Sure! Just by selecting the "Private" will prevent everyone else from seeing the message, right?This are the super secure credentials:[email protected]
RevistaVermouth123!
tarisapg
I can't use the theme
Torfa - Multi-Concept Agency Theme
Updated 14 hours ago
5
Most recent comment from tarisapg:https://purseprotectiongroup.com/wp-adminuser: neuronpassword: *QbRQOcb0jcN#X^6oEDqxl^2
maddie
installation of plugin
Minimo - Portfolio & Agency WordPress Themes
Updated 20 hours ago
4
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fil ...
SecureENT
Menu for mobile Phones
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
8
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
rachel
Installation compliquée
Amore - Elegant Wedding Photography Theme
Updated 2 days ago
7
Most recent comment from Neuron:Hi @racehel,
Sorry for the late reply, we were on holiday and just got back to work today.
Can you please check the following video tutorial on how to edit the portfolio items?
Video tutorial.
Feel fr ...
dedadi
Activate
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
16
Most recent comment from Neuron:Hi,
We're sorry for your experience with our Kanik theme, if you still want to give the theme a try, please let us know so we can help you.
Feel free to ask for anything you need.
Kind Regards
maisonhbijoux
My theme is not working after the demo upload
Cenes - Jewelry WordPress Store Theme
Updated 3 days ago
5
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
patriciabonadia
Slider Revolution - Invalid License Key (bundled plugin)
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 4 days ago
3
Most recent comment from patriciabonadia:Hello suport team, happy new year to you. Sincerely need your support to fix the issue.Please kindly notice I have already read content on the links you have just asnwered as solution - they were ...
patriciabonadia
Neuron Core plugin conflicts wit Elementor
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 4 days ago
2
Most recent comment from Neuron:Hi,
Sorry for the late reply, we're on holiday.
I've led the issue to the dev team and will get back to you as soon as I get any updates.
Feel free to ask for anything you need.
Kind Regard ...
patriciabonadia
Failed to import Demo
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 4 days ago
2
Most recent comment from Neuron:Hi,
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ...