Public Tickets
Santosh Kumar
Technical issues
Orken - Consulting and Corporate WordPress Theme
Updated 28 minutes ago
3
Most recent comment from Santosh Kumar:Hi Admin DetailsWebsite: http://uat.teohandcollc.com/Admin Login: http://uat.teohandcollc.com/wp-adminUsername: verz-teohandcoPassword: a6INv%d^jEpN5BjDxOe99Ny8Thank YouSantosh Kumar
romanobstuder
.pdf viewer not displaying full hight
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 hour ago
1
Most recent comment from romanobstuder:https://www.augustlaube.ch/wp-admin/post.php?post=7832&action=elementorThis may be between bPlugins, PDF Poster (the plugin) and Kanik.When working in the Elementor editor and placing the short code, ...
Elizabeth
Failed to IMPORT - Requesting refund
Archzilla - Minimal Theme for Interior Design and Architecture
Updated 5 hours ago
8
Most recent comment from Neuron:Hi,
I've just reset your site and re-imported the demo data, can you please take a look at it?
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would ...
Isabella
Unable to Access Purchase Code Activation Page
Ponte - Interior Design & Furniture WordPress Theme
Updated 11 hours ago
8
Most recent comment from Neuron:Hi Isabella,
Thank you for the update.
I’ve tried accessing the website from my side, but I’m currently seeing a “Restricted access” message, which prevents me from reaching the admin or front ...
romanobstuder
Home URL on bread crumbs
Kanik - Minimal Digital Agency WordPress Theme
Updated 11 hours ago
3
Most recent comment from Neuron:Hi,
Please go to edit the breadcrumb widget and at the homepage URL, add the link to your homepage.
https://prnt.sc/KV86N_rkqwd6
Feel free to ask for anything you need.
Kind Regards
mytailorisrich
Recaptcha Handler Error on contact form
Kanik - Minimal Digital Agency WordPress Theme
Updated 12 hours ago
9
Most recent comment from Neuron:Hi,
I’ve identified and fixed the issue that was causing the form error.
I’ve applied a fix directly on your site and the issue is now resolved. The form has been tested and is working correctly.
...
sedlacekjan97
Error after demo loading
Orken - Consulting and Corporate WordPress Theme
Updated 1 day ago
16
Most recent comment from sedlacekjan97:Hello, i do have the latest neuron builder plugin installed and these errors keep occuring. Even when stock installed with no other plugin except elementor and neuron builder how it is intended to be ...
yasmine
Theme installation not working propperly
Lilium - Modern WooCommerce Theme
Updated 2 days ago
11
Most recent comment from Neuron:Hi,
1) I've fixed the Coming Soon form button, please check it.
2) The design of products seems to be missing, can I delete all your products and re-install them.
If you want, I can reset your si ...
nateslaughter Murray
Neuron Core/Theme Builder
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
nateslaughter Murray
Neuron Builder plugin
Ponte - Interior Design & Furniture WordPress Theme
Updated 5 days ago
3
Most recent comment from Neuron:Glad to know you solved it.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Bui ...
mllibre
Lightbox in portolio gallery
Otivar - Portfolio Theme for Creatives
Updated 5 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Oxoigo
Error Icon. Translation Blog and Figma.
Nikaia - Minimal & Creative WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
The Nikaia theme doesn’t control translation options inside posts. Those options come entirely from the multilingual plugi ...
BlackPepperCyLtd
Theme Installation Error
Tenton - Complex & Single WordPress Property Theme
Updated 1 week ago
7
Most recent comment from Neuron:Hi,
I've just checked your site, and everything's working as expected.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anyth ...
akb14
Setup
Zaan - Personal Lifestyle Blog and Magazine
Updated 6 days ago
14
Most recent comment from akb14:Jus following up here
Hyeonjin Cho
nothing happens on the menu icon (hamburger) on mobile
Konference - Conference & Events Wordpress Theme
Updated 2 weeks ago
12
Most recent comment from Neuron:Hi,
We've just released a new update of the Neuron Builder plugin fixing the issue.
As you can see in the plugin changelog, this was the issue: Fixed JavaScript error “Failed to execute ‘obse ...