Public Tickets
elizabeth355
fonts - different heading styles
Bifrost - Simple Portfolio WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please check the following article on how to set the Elementor Styles, you can set different heading styles.
https://element ...
armando martinez
SUPPORT WOCCOMERCE PROBLEMS
Lilium - Modern WooCommerce Theme
Updated 2 days ago
5
Most recent comment from Neuron:Hi,
If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...
pierrebyr
Theme License Activation Issue - Token Not Working
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 days ago
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronTh ...
suzanka
Product Images Lightbox Modal Controls
Bifrost - Simple Portfolio WordPress Theme
Updated 3 days ago
3
Most recent comment from suzanka:https://twelvedegrees1.wpenginepowered.com/wp-admin/
Username: neuron
Password: 2HzN59*R%h7dZgMSogg(oiZo
iborisbelov
The page is not displaying correctly, styles are not loaded
Kanik - Minimal Digital Agency WordPress Theme
Updated 4 days ago
6
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Discosuperstar
Problem with Fonts
Ponte - Interior Design & Furniture WordPress Theme
Updated 5 days ago
3
Most recent comment from Neuron:Sorry for missing your ticket, and I'm so glad to know you found a solution.
Feel free to ask for anything you need.
Kind Regards
taggart2
Demo Not Importing
Captura - Photography Portfolio WordPress Theme
Updated 5 days ago
2
Most recent comment from Neuron:We've just fixed the issue and responded to your ticket, please check it.
Kind Regards
Metin
Broken Theme (Wordpress)
Centaurus - Creative Multipurpose WordPress Theme
Updated 5 days ago
8
Most recent comment from Metin:I do not want the top image of sunset with the birds in flight (see attached) on my HOME PAGE... how do I fix this? (Centarurus Theme)
Dotan Bahat
How do I place my own images in Portfolio items pages?
Bifrost - Simple Portfolio WordPress Theme
Updated 6 days ago
2
Most recent comment from Neuron:Hi,
The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are pl ...
Niima
reinstall demo
Otello - Personal Wordpress Blog and Magazine
Updated 1 week ago
12
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow your ticket was marked as solved,
The wp-admin is no longer working, do you mind taking a look at it?
Feel free to ask for anything you need.
Kind Regards
mohannadalnufaie
erorr installation them
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 1 week ago
4
Most recent comment from Neuron:Very glad to know,
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ...
davide313
Demo not working
Akko - Portfolio WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
At the demo importer, you'll see only the Main Demo, that's because all of the Akko demo pages are grouped in the Main Demo that you can import. From the screenshot you've attached, ...
Cioka
The menu is not showing
Ponte - Interior Design & Furniture WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following article on how to create/edit the header template with Neuron Builder?
https://docs.neuronthemes.com/article/143-how-to-create-a-header
Feel free to ask ...
maraputrina
W sign in the head
Captura - Photography Portfolio WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
I've just fixed the issue by installing a fresh copy of the Captura theme, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
Andrea Balzano
Blog posts
Proton - Minimal Portfolio Theme
Updated 1 week ago
19
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please change it by adding the following CSS code by going to Dashboard > Proton Options > General > Custom CSS Code ...