Public Tickets
lerone_b
Neuron Library elements loaded but not insertable
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 1 week ago
4
Most recent comment from Neuron:Hi,If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
https://neuronthemes.com/library/wp-json/neuron/v1/info ...
Luna
Plugin problems
Bifrost - Simple Portfolio WordPress Theme
Updated 1 week ago
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
kathrynb15
Not displaying
Tenton - Complex & Single WordPress Property Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
mastrogianni
Pre-Made Demos not loadingClosed
Lilium - Modern WooCommerce Theme
Updated 1 week ago
11
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Sorry for that, can you please check it now?- https://mybotaniste.com/product/24-hour-lasting-matte-lip-gloss/Feel free to as ...
Martin Croce
WarningClosed
Merope - Photography WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ...
Brice
Import sample contentClosed
Orken - Consulting and Corporate WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.To import the demo data, first, you need to activate the license of the Neuron Builder's plugin.
Can you please take a lo ...
Mariana
Popup opens when it should'tClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
5
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards
brandons102
Page TemplatesClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 weeks ago
17
Most recent comment from Neuron:Hi,I've just combined all of them in one page, hope this is what you need.- https://lutum.co.za/kaon-demosFeel free to ask for anything you need.Kind Regards
sparshcreativelinks
Subscribe popupClosed
Tenton - Complex & Single WordPress Property Theme
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi,Please take a look at the following article on how to change the display conditions of the templates.- https://docs.neuronthemes.com/article/142-conditionsFeel free to ask for anything you need.Kin ...
kellerdiana
demo importerClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi,Sorry with the wp-admin I meant the login credentials (username and password).You can also create a user for me with the following email: [email protected] free to ask for anything you need ...
Asha Sterling
Credit Card Field doesn't AppearClosed
Amina — Beauty and Skincare Shop
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi Asha,I've just fixed the issue, can you please take a look at the Checkout page now?Feel free to ask for anything you need.Kind Regards
sarahgarnettdesign
check out field editorClosed
Otello - Personal Wordpress Blog and Magazine
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Martin Croce
Always jumps to a certain point when scrolling on mobile devicesClosed
Merope - Photography WordPress Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi Martin,
Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relati ...
Mariana
Site crashes down when installing neuron-builder pluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated 2 weeks ago
5
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Denise
Non functioning website - error in demo because of Neuron BuilderClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated 2 weeks ago
19
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes