Public Tickets
David
The portfolios are not visible on mobile phones
Arteon — Multi-Purpose WordPress Theme
Updated 1 week ago
17
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
aureus_studio
Imposible activate theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi,
If you still want to continue to use the Kanik theme, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Ki ...
Dorothee
How to change the font on my website
Crate - Minimalist WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
Can you please let me know which font you want to use so I can help you change it using some CSS?
Feel free to ask for anything you need.
Kind Regards
patriciabonadia
Neuron Core plugin conflicts wit Elementor
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 1 week ago
39
Most recent comment from mejisan:Hi, It seems the problem may have fixed itself somehow. I did email but never heard back from you :( I also wanted to ask about this message im getting in wordpress and ask if you have plans to fix ...
Abdessamad Azil
Logo image
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi Abdessamad and Tamiera,
Thank you both for being part of our community!
Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ...
deadelia
Portfolio Page / Slug
Archzilla - Minimal Theme for Interior Design and Architecture
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
1) You can change the portfolio slug by adding the following code to the functions.php file of the Archzilla/ Archzilla child theme.
function change_portfolio_post_type_slug() { if (post_type_e ...
Nicolo
Faulty back up restoring and can't activate themeClosed
Gega - Illustration & Artist Portfolio Theme
Updated 2 weeks ago
3
Most recent comment from Nicolo Cunico:Hi ! I'm so glad you replied and can help me with this, I'll send details in private
delisha1
Installation Help
Otivar - Portfolio Theme for Creatives
Updated 2 weeks ago
21
Most recent comment from Neuron:The team told me that they've already accepted it.
Kind Regards
arabyatahmad
favorite Icon
Ginea - Modern WooCommerce Theme
Updated 2 weeks ago
9
Most recent comment from Neuron:Hi,
Sorry for missing that, I've just fixed it, and now the icon is filled with black color when the product is added to the wishlist
https://prnt.sc/y9QTCYZ0LsRY
Feel free to ask for anything yo ...
Diogo
Can't install Neuron Builder Theme
Gega - Illustration & Artist Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Gosia
Issue with Contact Form Display on Mobile
Ellada - Elegant Photography Theme
Updated 2 weeks ago
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Vermouth
Assistance with Confirm Password Page in WooCommerce
Otello - Personal Wordpress Blog and Magazine
Updated 2 weeks ago
3
Most recent comment from Vermouth:Hi,
Thank you for your response. I appreciate your help, but I still need assistance in setting up the lost password process properly.
Currently, when users request a password reset, the email they re ...
arabyatahmad
Import from library
Ginea - Modern WooCommerce Theme
Updated 3 weeks ago
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following WooCommerce article on how to add variable products?
https://woocommerce.com/doc ...
liesln
neuron builder, neuron core
Bifrost - Simple Portfolio WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
The Neuron Builder plugin is not made for the Bifrost theme, the Bifrost theme uses the Neuron Core plugin that you can install by going to Appearance > Install Plugins.
So please delete the Neuro ...
Oddy
Unable to activate the theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:No, you're good to go.
When you install the theme and its required plugins, you need to activate the Neuron Builders license and import the demo data. That's all you need to do before starti ...