Public Tickets
Arda Karaçayır
Neuron Code plugin problem
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 5 days ago
10
Most recent comment from Neuron:Hi,
Sorry for the late reply, we're currently on holiday.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you nee ...
Wiktor
Problem with demo import
Kotona - Software and App Landing
Updated 1 week ago
10
Most recent comment from Neuron:Hi Wiktor,
I am very sorry for the late reply, we were not working on the weekend.
Please find below an updated version of the Neuron Builder plugin that will solve the issue with the Testimonial Caro ...
pascale29
Menu missing on tablet and mobile
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Very glad to know you found the solution.
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
SecureENT
MENU DISAPPEARED
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
22
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Please check the following free cache plugins:
WP Super Cache
W3 Total Cache
LiteSpeed Cache
Cache Enabler
Breeze
Autoptimize
Hyper Cache
Comet Cache
Feel free to ask for ...
usamatariq311
style.css style sheet is missing from theme zip
Orken - Consulting and Corporate WordPress Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
Please check the following article.
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Feel free to ask for anything you need.
Kind Regards
laurendeidra
I can't un-import a demo
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 weeks ago
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
pierrebyr
Portfolio Slider Disappeared After Update - Replaced by White Space
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
SecureENT
HOME LINK IN BLOG POST
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
dg9dhy8kq5
Demo import
Synapse - Creative MultiPurpose & WooCommerce Theme
Updated 3 weeks ago
13
Most recent comment from Neuron:Hi,
Recently, we've released an update of the Neuron Builder plugin that will solve the issues, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboar ...
emzrkwcz
Mobile menu popup and page URL changes
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 weeks ago
12
Most recent comment from Neuron:Hi,
It seems that's a cache issue because I've tested it on several devices in my office and in all of them it looks good.
https://ibb.co/P56cWXj
https://ibb.co/Xxq6mjg
https://ibb.co/zrHYQb ...
SecureENT
MENU OUT OF ADJUSTMENT
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
13
Most recent comment from Neuron:Hi,
I saw that the hamburger icon was missing on the mobile header, so I've just added it and you can open the mobile menu via the icon now.
Feel free to ask for anything you need.
Kind Regards
Discosuperstar
The site is veeryy slow
Ponte - Interior Design & Furniture WordPress Theme
Updated 3 weeks ago
19
Most recent comment from Neuron:Hi WaegliDesign,
The Arkhitekton theme doesn't use the Neuron Builder plugin, so you should delete it as it won't work with the theme.
You can find the required plugins for the Arkhitekton t ...
jepchumbai
Cannot Activate License
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
luxoasisliving
Non-functional widgest
Minimo - Portfolio & Agency WordPress Themes
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
We've just released an update of the Neuron Builder plugin to make it compatible with the latest version of Elementor.
I've attached the latest version of the Neuron Builder plugin, in ...
Alpar Daniel
website crash after elementor plugin update
Akko - Portfolio WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...