Public Tickets
DigiBandit
OCDI Import Failure Reason: 403 - Forbidden.
Bifrost - Simple Portfolio WordPress Theme
Updated 1 day ago
4
Most recent comment from Neuron:Hi,Sorry for the late reply,I've just imported the Bifrost demo data on your site, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
bemrobinson
Portfolio items
Bifrost - Simple Portfolio WordPress Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings > Type, so the types of portfolios are Side Portfolio, Vertical Po ...
marcobiraghidesign
Using the theme
Proton - Minimal Portfolio Theme
Updated 1 day ago
3
Most recent comment from Neuron:Hi,I'm so sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
webrider
revolution slider
Archzilla - Minimal Theme for Interior Design and Architecture
Updated 1 day ago
3
Most recent comment from Neuron:We've already responded to your ticket.
nataliabordalozano
license verification problem
Amartha - Modern Elementor WooCommerce Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,I'm so sorry for the late reply,The Amartha theme doesn't use the Neuron Builder plugin which requires a license verification procedure, so you can delete the plugin as it won't work ...
Robert
Licence key for Slider Revolution plus other issues
Captura - Photography Portfolio WordPress Theme
Updated 1 day ago
3
Most recent comment from Robert:Neuron [email protected]!v%KJxi^(lN8ug!I%ZcTiUkLogin Details for WP above. Set you as an administrator, thank you :) Website is https://venn.photography/wp-admin
jmrequiso
WP 6.6.X is not supported
Captura - Photography Portfolio WordPress Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,The Captura theme is fully compatible with WordPress 6.6, you can freely update it, just make sure that you're using the latest version of the Neuron Builder plugin (1.0.9.1).
I've attach ...
dennonc1
Portfolio Edits Not showing on Front End
Bifrost - Simple Portfolio WordPress Theme
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
johan294
Kotona theme broken without any changes & hidden title visible
Kotona - Software and App Landing
Updated 1 day ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
jmrequiso
Demo Import does not push through
Captura - Photography Portfolio WordPress Theme
Updated 1 day ago
11
Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.I've just fixed the demo importer, can you please take a look at your site now?Feel free to ask for anythi ...
marcobiraghidesign
How much should I wait for a reply?
Proton - Minimal Portfolio Theme
Updated 3 days ago
2
Most recent comment from marcobiraghidesign:I can eventually send you the credentials privately and let you delete everything and do a fresh install.
arisnoba
Issue with One-Click Play for Vimeo Videos in Video Widget Image Overlay
AOi - Software & Technology Theme
Updated 4 days ago
3
Most recent comment from arisnoba:id : supportpw: W7bzZm*EGu(mIC)YWvUyYFeh
ex: https://soulspot.co.kr/stone-museum/
jmrequiso
The theme does not load in Elementor
Captura - Photography Portfolio WordPress Theme
Updated 3 days ago
10
Most recent comment from jmrequiso:Hello can anyone assist me?
AmySueLynch
Template Issue
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 13 hours ago
7
Most recent comment from AmySueLynch:Hello. Really hoping to get an answer on this today after the weekend! Thanks so much!
share2019
Instalation problems
Ginea - Modern WooCommerce Theme
Updated 13 hours ago
15
Most recent comment from share2019:We just sent them again to reset the password. We await your response, since we only need those details to finish the project. Thank you.