Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Athanasios I cannot add new breadcrumb widget.   Zaan - Personal Lifestyle Blog and Magazine   Updated May 12, 2025 at 1:15pm   2 Most recent comment from Neuron:Hi, Have you activated the Neuron Builder's license? We've included the Bradcrumb widget via the plugin, but it seems that you are having an issue with the license. Can you please take a loo ... Athanasios Related Posts - Does not work   Zaan - Personal Lifestyle Blog and Magazine   Updated May 26, 2025 at 7:53am   4 Most recent comment from Athanasios:Hello. Do you have any news on the below? michaelmerkel88 Demo importerClosed   Asteria - Creative Portfolio WordPress Theme   Updated May 7, 2025 at 4:34pm   3 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need. If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes StudioDSL Portfolio Post Type Plugin   Centaurus - Creative Multipurpose WordPress Theme   Updated May 6, 2025 at 12:47pm   4 Most recent comment from StudioDSL:okay, thank you! adamz44 Garbage Template - Edits Not possible   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 6, 2025 at 11:56am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards BLEDDY81 Gallery Filter   Construo - Construction and Business WordPress Theme   Updated May 2, 2025 at 2:50pm   2 Most recent comment from Neuron:Hi, Sorry for the late reply, Yes, adding a second filter, such as filtering by tags in addition to categories, is possible, but it would require a bit of customization. The default Gallery widget sup ... adamz44 HUGE horrible white space - tablet - mobile above footer   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 2, 2025 at 2:42pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards KarenRkwan WP Bakery   Proton - Minimal Portfolio Theme   Updated May 2, 2025 at 2:11pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Megan I want a refund.   Mango - Portfolio for Creative   Updated May 2, 2025 at 1:46pm   4 Most recent comment from Neuron:Hi, The team will accept the refund, hoping our paths will cross again in the future. Kind Regards christopheberth Archive URLClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated April 28, 2025 at 1:36pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please go to Dashboard > Neuron > Settings > Portfolio and disable the archive? It will solve the issue. https://prn ... Pius Demo import taking forever, please help fix urgentlyClosed   Ginea - Modern WooCommerce Theme   Updated April 23, 2025 at 11:42pm   7 Most recent comment from Neuron:Hi, Sorry for the late reply, It seems that the new login details you sent aren't registered on your site. Can you please check it as it's not working. Feel free to ask for anything you need ... Stanislav Deactyvate Purchase codesClosed   Cenes - Jewelry WordPress Store Theme   Updated April 23, 2025 at 11:32pm   2 Most recent comment from Neuron:  Hi, Sorry for the late reply Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards fasih91 Theme layout messed upClosed   AOi - Software & Technology Theme   Updated April 23, 2025 at 10:22am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards saurabhd Stripe not working on checkoutClosed   Amina — Beauty and Skincare Shop   Updated April 17, 2025 at 9:18pm   2 Most recent comment from Neuron:Hi, Sorry for the late reply, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards shashahoe Single PostClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated April 13, 2025 at 9:57pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You can find all the blog post layouts by going to Dashboard > Posts. You can also check the following article on how to use ...