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Public Tickets

mervezoe Interactive post navigationClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated November 3, 2025 at 10:49pm   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... crossman001 critcial error on site- disappearedClosed   Dendrite - Creative Portfolio Theme   Updated November 3, 2025 at 10:50pm   4 Most recent comment from crossman001:Also https://crossyfilms.com/index.php/portfolio/hayu/and https://crossyfilms.com/index.php/portfolio/cheerios-%e2%80%a2-o-is-for-oats/https://crossyfilms.com/index.php/portfolio/a/https://crossyfilm ... noemi Arrow to go TOPClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated November 3, 2025 at 10:33pm   3 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. How to Add a “Back to Top” Arrow in Elementor: Add an Icon: Edit the page with Elementor. Drag an Icon widget anywhe ... mervezoe Wordpress changes the templateClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated November 3, 2025 at 10:31pm   3 Most recent comment from Neuron:Hi, Thanks for letting us know. The issue you’re describing (like the “I’m Groot” text and random changes) doesn’t come from the theme; it usually happens if the website has been hacked or a ... noemi Mobile menu not showClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated November 3, 2025 at 10:11pm   7 Most recent comment from Neuron:The mobile menu icon and the pop-up were missing, so I've just added them. If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind ... Inzate DemoClosed   Captura - Photography Portfolio WordPress Theme   Updated November 3, 2025 at 11:10am   3 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards arielquinzel Shows that license is activated but its notClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated October 30, 2025 at 12:37am   5 Most recent comment from Neuron:Hi, I've just checked your site and everything seems to be working as expected, do you still need help with anything? You can take a look at the Documentation of the theme, and also at the Vid ... forumcreative Widgets not updatingClosed   Arteon — Multi-Purpose WordPress Theme   Updated October 27, 2025 at 10:48pm   17 Most recent comment from Neuron:Hi, I'm so sorry for missing your ticket. I've raised this to the dev team to check the Arteon theme's updates and will get back to you as soon as I have any updates. Feel free to ask f ... zaydiamine Portfoilio - Next project CTAClosed   Otivar - Portfolio Theme for Creatives   Updated October 24, 2025 at 2:37pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards GPalka Portfolio posts not appearingClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated October 24, 2025 at 2:37pm   2 Most recent comment from Neuron:Hi, Very glad to know that you managed to solve the issue. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know a ... Sergio Error with license activationClosed   Ginea - Modern WooCommerce Theme   Updated October 24, 2025 at 2:36pm   2 Most recent comment from Neuron:Hi Sergio, From the screenshot you attached, the license seems to be activated, so you're good to go. Feel free to ask for anything you need. Kind Regards romanobstuder Warning...Closed   Kanik - Minimal Digital Agency WordPress Theme   Updated October 23, 2025 at 9:19am   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Saoudinnfau Unable to import demoClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated October 22, 2025 at 10:17pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards forumcreative WidgetsClosed   Arteon — Multi-Purpose WordPress Theme   Updated October 20, 2025 at 11:06am   1 Most recent comment from forumcreative:Further to my previous ticket, just checking it's not been forgotten. The Widget for Footer Sidebar 1 has been updated but the updated text is not displaying on the live site. Elementor plugin is ... zaydiamine Dark ModeClosed   Otivar - Portfolio Theme for Creatives   Updated October 20, 2025 at 12:36am   4 Most recent comment from Neuron:You're welcome anytime.