Public Tickets
Abdessamad Azil
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated February 21, 2025 at 2:23pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
David
sorgt teh ima
Arteon — Multi-Purpose WordPress Theme
Updated February 20, 2025 at 8:06pm
2
Most recent comment from Neuron:Hi David,
How can we help you?
David
sort the images
Arteon — Multi-Purpose WordPress Theme
Updated February 20, 2025 at 8:06pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Tamiera
Can't edit page in Elementor
Otello - Personal Wordpress Blog and Magazine
Updated February 19, 2025 at 4:04pm
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Héctor
DEMO IMPORT
Bifrost - Simple Portfolio WordPress Theme
Updated February 19, 2025 at 12:29pm
10
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow the ticket was marked as solved.
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings ...
TeseoWebDesign
Animated title
Kanik - Minimal Digital Agency WordPress Theme
Updated February 19, 2025 at 11:23am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Anastasia
Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated February 18, 2025 at 11:39am
3
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
emzrkwcz
Elementor plugin update
Ponte - Interior Design & Furniture WordPress Theme
Updated February 18, 2025 at 11:36am
2
Most recent comment from Neuron:Hi,
Yes, the Neuron Builder 1.0.9.7 is fully compatible with the latest version of Elementor, you can freely update it.
Feel free to ask for anything you need.
Kind Regards
stasiy1
Demo import
Zaan - Personal Lifestyle Blog and Magazine
Updated February 18, 2025 at 11:28am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
David
The portfolios are not visible on mobile phones
Arteon — Multi-Purpose WordPress Theme
Updated February 13, 2025 at 12:40pm
17
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Dorothee
How to change the font on my website
Crate - Minimalist WordPress Theme
Updated February 12, 2025 at 8:18pm
2
Most recent comment from Neuron:Hi,
Can you please let me know which font you want to use so I can help you change it using some CSS?
Feel free to ask for anything you need.
Kind Regards
Abdessamad Azil
Logo image
Kanik - Minimal Digital Agency WordPress Theme
Updated February 11, 2025 at 7:28pm
4
Most recent comment from Neuron:Hi Abdessamad and Tamiera,
Thank you both for being part of our community!
Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ...
deadelia
Portfolio Page / Slug
Archzilla - Minimal Theme for Interior Design and Architecture
Updated February 9, 2025 at 3:36pm
2
Most recent comment from Neuron:Hi,
1) You can change the portfolio slug by adding the following code to the functions.php file of the Archzilla/ Archzilla child theme.
function change_portfolio_post_type_slug() { if (post_type_e ...
Nicolo
Faulty back up restoring and can't activate themeClosed
Gega - Illustration & Artist Portfolio Theme
Updated February 7, 2025 at 4:19am
3
Most recent comment from Nicolo Cunico:Hi ! I'm so glad you replied and can help me with this, I'll send details in private
delisha1
Installation Help
Otivar - Portfolio Theme for Creatives
Updated February 6, 2025 at 10:57pm
21
Most recent comment from Neuron:The team told me that they've already accepted it.
Kind Regards