Public Tickets
Vipul Pore
Icon not showingClosed
Amina — Beauty and Skincare Shop
Updated October 20, 2025 at 12:10am
8
Most recent comment from Neuron:Hi Vipul,
I am very sorry for the late reply; we were not working on the weekend.
I can see the icons all over your site. Can you please make sure to clear your browser cache?
https://prnt.sc/t62xr5c2 ...
Lucia
theme installClosed
Lilium - Modern WooCommerce Theme
Updated October 19, 2025 at 11:45pm
2
Most recent comment from Neuron:Hi,
At the demo importer, you'll see only the Main Demo, that's because all of the Lilium demo pages are grouped in the Main Demo that you can import. From the screenshot you've attache ...
Hamid Ul Bari
Installation taking too much timeClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 18, 2025 at 7:22am
6
Most recent comment from Hamid Ul Bari:https://interfuel.qa/interprogetti/wp-adminuser: adminpass: Hamid@123plz check only the header, it's not going to be sticky, and remaining leave it
mytailorisrich
Home from theme not workingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 16, 2025 at 1:12pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
WildAsTheWind
showing coupon input field by default not hiddenClosed
Amina — Beauty and Skincare Shop
Updated October 17, 2025 at 9:37am
4
Most recent comment from WildAsTheWind:Hi any update on this?
sewerynjaromin
DEMO NOT WORKINGClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 15, 2025 at 2:29pm
12
Most recent comment from Neuron:Sorry, as all emails were in the spam folder, I just checked them now.
Your user has been deleted when I reset your site. Please log in to your site via the user you created for me and add yourself ba ...
zaydiamine
cursor's color / style ?Closed
Otivar - Portfolio Theme for Creatives
Updated October 14, 2025 at 8:01pm
4
Most recent comment from Neuron:Hi,
Here's the CSS code you can add to Elementor's Site Settings > Custom CSS.
.n-cursor--outer {
border-color: #f9e100 !important;
}
.n-cursor--inner {
background-color: #f9e100 !i ...
mervezoe
Sticky headerClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mervezoe
Double click on mobileClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mervezoe
Footer location on mobileClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
aambrose766
doesnt workClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated October 13, 2025 at 11:56am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
22eleven
Forms wont showClosed
Crate - Minimalist WordPress Theme
Updated October 10, 2025 at 6:10pm
16
Most recent comment from 22eleven:Feel free to close this thread
Albert
Portfolio Messed UpClosed
Otivar - Portfolio Theme for Creatives
Updated October 10, 2025 at 2:58pm
3
Most recent comment from Neuron:Very glad to know you found the solution, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, Neuron ...
jmconceptprojekty
Missing Arkhitekton Core pluginClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 10, 2025 at 2:57pm
2
Most recent comment from Neuron:Hi,
Arkhitekton Theme Setup:
First of all, you need to be sure that you've installed and activated all the plugins that are required by the theme, you can find them by going to Appearance > Insta ...
magicircus
Neuron PanelClosed
Otivar - Portfolio Theme for Creatives
Updated October 10, 2025 at 1:47pm
11
Most recent comment from Neuron:Hi,
I was just about to take a look at your issue. I’m really glad to hear that you’ve already solved it!
Feel free to ask for anything you need.
Kind Regards