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maribelm2 License problemClosed   Cenes - Jewelry WordPress Store Theme   Updated June 25, 2025 at 11:21am   6 Most recent comment from Neuron:Hi, I saw that you were not using the latest version of the Neuron Builder plugin, so I've just updated the plugin by going to Dashboard > Plugins, and then I imported the Cenes demo data. Can yo ...

Daniel Compatibility with WordPress 6.8.x and Upcoming Theme UpdatesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 25, 2025 at 10:59am   15 Most recent comment from Neuron:Hi Daniel, I've attached all the Ponte demo slider revolution templates, please find them below. https://we.tl/t-tXtoRG8FC4 Feel free to ask for anything you need. Kind Regards

mauroing Menu problemClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 25, 2025 at 10:52am   4 Most recent comment from Neuron:Hi, There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now? Feel free to ask for anything you need. Kin ...

valerio Can activate the licenseClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 23, 2025 at 1:23am   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate ...

romanobstuder Warning on front pageClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated June 23, 2025 at 1:09am   5 Most recent comment from Neuron:Very glad to know you found a solution. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with t ...

afirmalx Can't change conditionsClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 23, 2025 at 1:08am   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I can't reach your site. Can you please take a look at it? https://prnt.sc/Iu6YjozonXBF Feel free to ask for anything y ...

Royce Mobile menu errorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 20, 2025 at 12:26am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards

Dave I see no theme templatesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated June 17, 2025 at 12:55am   32 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just added the overlay menu, now you can edit it by going to the homepage > hover over the Edit with Elementor but ...

LUIS Neuron Builder Does Not UpdateClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated June 17, 2025 at 12:41am   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. A new update of the plugin will be released this week, and we will also fix this issue. Feel free to ask for anything you ne ...

fasih91 Neuron Builder plugin not updatingClosed   AOi - Software & Technology Theme   Updated June 17, 2025 at 12:41am   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. A new update of the plugin will be released this week, and we will also fix this issue. Feel free to ask for anything you ne ...

romanobstuder WooCommerce Error messageClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated June 16, 2025 at 11:59pm   4 Most recent comment from Neuron:Hi, I'm so sorry for the late reply. We missed your ticket somehow. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plug ...

Leslie Demo Import/Neuron LibraryClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 16, 2025 at 10:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards

bumasknn Can't import demo dataClosed   Amina — Beauty and Skincare Shop   Updated June 13, 2025 at 1:01am   4 Most recent comment from Neuron:We've already done so. Kind Regards

xlpixels6868 Vidoe instructionsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 9, 2025 at 1:02am   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Bifrost Theme Setup: First of all, you need to be sure that you've installed and activated all the plugins that are req ...

Sohan Error on whole themeClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2025 at 12:24am   24 Most recent comment from Neuron:Are you sure? The team told me they accepted it almost two weeks ago. Can you please attach a screenshot of your refund request? Kind Regards

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