Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Dotan Bahat How do I place my own images in Portfolio items pages?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated November 14, 2024 at 9:10pm   2 Most recent comment from Neuron:Hi, The images that are displayed on the portfolio element are portfolio items, they are linked through categories to the portfolio element. The images that are displayed for the portfolio item are pl ... Niima reinstall demoClosed   Otello - Personal Wordpress Blog and Magazine   Updated November 14, 2024 at 3:02pm   12 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow your ticket was marked as solved, The wp-admin is no longer working, do you mind taking a look at it? Feel free to ask for anything you need. Kind Regards mohannadalnufaie erorr installation themClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated November 14, 2024 at 2:49pm   4 Most recent comment from Neuron:Very glad to know, You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ... davide313 Demo not workingClosed   Akko - Portfolio WordPress Theme   Updated November 14, 2024 at 2:47pm   2 Most recent comment from Neuron:Hi, At the demo importer, you'll see only the Main Demo, that's because all of the Akko demo pages are grouped in the Main Demo that you can import. From the screenshot you've attached, ... Cioka The menu is not showingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 14, 2024 at 2:40pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following article on how to create/edit the header template with Neuron Builder? https://docs.neuronthemes.com/article/143-how-to-create-a-header Feel free to ask ... maraputrina W sign in the headClosed   Captura - Photography Portfolio WordPress Theme   Updated November 13, 2024 at 5:42pm   2 Most recent comment from Neuron:Hi, I've just fixed the issue by installing a fresh copy of the Captura theme, can you please take a look at your site now? Feel free to ask for anything you need. Kind Regards Andrea Balzano Blog postsClosed   Proton - Minimal Portfolio Theme   Updated November 12, 2024 at 3:13pm   19 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please change it by adding the following CSS code by going to Dashboard > Proton Options > General > Custom CSS Code ... Carondimoniolo demo menuClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 12, 2024 at 2:44pm   7 Most recent comment from Neuron:Hi, It was only the hamburger menu that was missing, the menu was there, but there was no icon to click to open the menu. If you go to the header template and then find the icon that is linked to the ... Niima social mediaClosed   Otello - Personal Wordpress Blog and Magazine   Updated November 11, 2024 at 8:28pm   6 Most recent comment from Neuron:Glad to know, Feel free to ask for anything you need. Kind Regards kittywongstudio How to add static portfolio entry title under the portfolio gridClosed   Akko - Portfolio WordPress Theme   Updated November 11, 2024 at 5:20pm   2 Most recent comment from Neuron:Hi Kitty, I am very sorry for the late reply, we were not working on the weekend. To do that, you need to use the Post widget, then go to the Query options, and select to display the Portfolio post ty ... andyl75 lack of controlClosed   Ellada - Elegant Photography Theme   Updated November 10, 2024 at 9:48pm   12 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue. You set the menu to be hidden, so I undid that setting by going to the Nav Menu widget > Adv ... brunoi277777 Can not install plug in and please show how to import demoClosed   Merope - Photography WordPress Theme   Updated November 10, 2024 at 9:29pm   2 Most recent comment from Neuron:Glad to know you found the solution. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the N ... Mathilde Font error on PCClosed   Hikone - Minimal Portfolio WordPress Theme   Updated November 9, 2024 at 4:22pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... jemima20 Menu template missing?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated November 8, 2024 at 6:40am   18 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jodrarocio89 NO CARGAN LAS PAGINAS PREDETERMINADASClosed   Amore - Elegant Wedding Photography Theme   Updated November 7, 2024 at 9:38pm   5 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards