Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

David sort the imagesClosed   Arteon — Multi-Purpose WordPress Theme   Updated February 20, 2025 at 8:06pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Tamiera Can't edit page in ElementorClosed   Otello - Personal Wordpress Blog and Magazine   Updated February 19, 2025 at 4:04pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Héctor DEMO IMPORTClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 19, 2025 at 12:29pm   10 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow the ticket was marked as solved. In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings ... TeseoWebDesign Animated titleClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 19, 2025 at 11:23am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Anastasia ActivationClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated February 18, 2025 at 11:39am   3 Most recent comment from Neuron:  Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards emzrkwcz Elementor plugin updateClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated February 18, 2025 at 11:36am   2 Most recent comment from Neuron:Hi, Yes, the Neuron Builder 1.0.9.7 is fully compatible with the latest version of Elementor, you can freely update it. Feel free to ask for anything you need. Kind Regards stasiy1 Demo importClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated February 18, 2025 at 11:28am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards David The portfolios are not visible on mobile phonesClosed   Arteon — Multi-Purpose WordPress Theme   Updated February 13, 2025 at 12:40pm   17 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Dorothee How to change the font on my websiteClosed   Crate - Minimalist WordPress Theme   Updated February 12, 2025 at 8:18pm   2 Most recent comment from Neuron:Hi, Can you please let me know which font you want to use so I can help you change it using some CSS? Feel free to ask for anything you need. Kind Regards Abdessamad Azil Logo imageClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 11, 2025 at 7:28pm   4 Most recent comment from Neuron:Hi Abdessamad and Tamiera, Thank you both for being part of our community! Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ... deadelia Portfolio Page / SlugClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated February 9, 2025 at 3:36pm   2 Most recent comment from Neuron:Hi, 1) You can change the portfolio slug by adding the following code to the functions.php file of the Archzilla/ Archzilla child theme. function change_portfolio_post_type_slug() { if (post_type_e ... Nicolo Faulty back up restoring and can't activate themeClosed   Gega - Illustration & Artist Portfolio Theme   Updated February 7, 2025 at 4:19am   3 Most recent comment from Nicolo Cunico:Hi ! I'm so glad you replied and can help me with this, I'll send details in private delisha1 Installation HelpClosed   Otivar - Portfolio Theme for Creatives   Updated February 6, 2025 at 10:57pm   21 Most recent comment from Neuron:The team told me that they've already accepted it. Kind Regards arabyatahmad favorite IconClosed   Ginea - Modern WooCommerce Theme   Updated February 6, 2025 at 7:57pm   9 Most recent comment from Neuron:Hi, Sorry for missing that, I've just fixed it, and now the icon is filled with black color when the product is added to the wishlist https://prnt.sc/y9QTCYZ0LsRY Feel free to ask for anything yo ... Diogo Can't install Neuron Builder ThemeClosed   Gega - Illustration & Artist Portfolio Theme   Updated February 5, 2025 at 11:19am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards