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Public Tickets

emzrkwcz Mobile menu popup and page URL changesClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 20, 2024 at 12:56pm   12 Most recent comment from Neuron:Hi, It seems that's a cache issue because I've tested it on several devices in my office and in all of them it looks good. https://ibb.co/P56cWXj https://ibb.co/Xxq6mjg https://ibb.co/zrHYQb ... SecureENT MENU OUT OF ADJUSTMENTClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 19, 2024 at 10:33pm   13 Most recent comment from Neuron:Hi, I saw that the hamburger icon was missing on the mobile header, so I've just added it and you can open the mobile menu via the icon now. Feel free to ask for anything you need. Kind Regards Discosuperstar The site is veeryy slowClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 19, 2024 at 12:43pm   19 Most recent comment from Neuron:Hi WaegliDesign, The Arkhitekton theme doesn't use the Neuron Builder plugin, so you should delete it as it won't work with the theme. You can find the required plugins for the Arkhitekton t ... jepchumbai Cannot Activate LicenseClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 19, 2024 at 12:01pm   2 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... luxoasisliving Non-functional widgestClosed   Minimo - Portfolio & Agency WordPress Themes   Updated December 18, 2024 at 3:03pm   2 Most recent comment from Neuron:Hi, We've just released an update of the Neuron Builder plugin to make it compatible with the latest version of Elementor. I've attached the latest version of the Neuron Builder plugin, in ... Alpar Daniel website crash after elementor plugin updateClosed   Akko - Portfolio WordPress Theme   Updated December 18, 2024 at 12:09pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... suzanka Unable to Change Header Template for Shop PageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 16, 2024 at 9:38pm   10 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. As you're using Elementor Pro, you can set the header to display using the display conditions feature, and I can see th ... darrenchittock Full refundClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 16, 2024 at 8:55pm   4 Most recent comment from Neuron:Hi, You can request a refund using the link below. - https://themeforest.net/refund_requests/new Feel free to ask for anything you need. Kind Regards   Vermouth Issues and Questions Regarding the Demo and TemplatesClosed   Otello - Personal Wordpress Blog and Magazine   Updated December 16, 2024 at 10:41am   2 Most recent comment from Neuron:Hi Vermouth, I am very sorry for the late reply, we were not working on the weekend. 1) Can you please check the article below, also make sure that you're connected to the library. - https://ele ... SecureENT menu not showing up on pagesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 16, 2024 at 10:33am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards SecureENT domainClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 16, 2024 at 10:33am   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please check the following video tutorial? Feel free to ask for anything you need. Kind Regards SecureENT Elementor Pro PopupsClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 11, 2024 at 4:08pm   6 Most recent comment from Neuron:Hi, The link I provided is an API endpoint that contains the information needed for your website to access the library resources hosted on our domain. It’s not meant to be viewed directly in a brows ... pascale29 Neuron License verification not workingClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 11, 2024 at 12:41pm   3 Most recent comment from Neuron:Very glad to know, You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ... smztuco Changing the Display Condition setting for a published templatesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 11, 2024 at 11:28am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... jb3rns Can't import demo locallyClosed   Manila - Portfolio WordPress Theme   Updated December 10, 2024 at 10:14pm   2 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fil ...