Public Tickets
mervezoe
Sticky header
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 7 hours ago
7
Most recent comment from mervezoe:Hello, I need your support to close this project. It would be great if you could check my tickets. Thanks!
sussesj1
theme install issue
Akko - Portfolio WordPress Theme
Updated September 9, 2025 at 4:31pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Costin
Neuron Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated September 9, 2025 at 4:30pm
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply; we were not working on the weekend.
Very glad to know you found the solution. If you still need help with anything else, please let us know.
Feel free to ask fo ...
zaydiamine
password-protected portfolio
Otivar - Portfolio Theme for Creatives
Updated September 4, 2025 at 11:43pm
6
Most recent comment from Neuron:Hi,
I suggest you use the following plugin.
https://wordpress.org/plugins/password-protect-page/?utm_source=chatgpt.com
Feel free to ask for anything you need.
Kind Regards
changk3
installation of demo pages
Zaan - Personal Lifestyle Blog and Magazine
Updated September 4, 2025 at 8:11am
14
Most recent comment from JennaKerr:I have reached out on the email provided but have not received a response to the issue in 10 days. Please can you come back to me - I have followed up via email.
zeyykilic
License Activation Issue with Kanik Theme & Refund Request for Kanik Theme
Kanik - Minimal Digital Agency WordPress Theme
Updated September 1, 2025 at 12:14pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
romanobstuder
single Product in the shop
Kanik - Minimal Digital Agency WordPress Theme
Updated August 29, 2025 at 11:57pm
3
Most recent comment from romanobstuder:https://dev-augustlaube-07.pantheonsite.io/
URL (DEV): https://dev-augustlaube-07.pantheonsite.io
Admin: https://dev-augustlaube-07.pantheonsite.io/wp-admin
User: Romano Studer
User Mail: romano.st ...
bahtiyaralaman
Home Page
Zaan - Personal Lifestyle Blog and Magazine
Updated August 26, 2025 at 9:29am
5
Most recent comment from bahtiyaralaman:I'm very happy to hear that. Many thanks in advance to the whole team.
Joana
Reset + import demo
Ponte - Interior Design & Furniture WordPress Theme
Updated August 25, 2025 at 3:05pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
We've already responded to your email.
Feel free to ask for anything you need.
Kind Regards
Wilhelmusvlug
re-installing Dendrite after new web host
Dendrite - Creative Portfolio Theme
Updated August 25, 2025 at 12:18pm
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please install the Redux Framework plugin, it will solve the issue.
- https://wordpress.org/plugins/redux-framework ...
adamz44
Weird White SPace - Cannot Remove - Below Home Page SLiders
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 20, 2025 at 2:59pm
9
Most recent comment from Neuron:Hi JennaKerr,
Please reach us at [email protected], and we'll help you from there.
Feel free to ask for anything you need.
Kind Regards
mervezoe
Dropdown menu
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated 7 hours ago
6
Most recent comment from mervezoe:Hello, I still can't fix this problem. Could you please check the account and let me know?
https://aydinteker.com/wp-adminmail; [email protected] password: jlayda!!0625WEB
Thanks
swissoz8y
Missing Title and Description for Some Listed Content Items
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated August 18, 2025 at 1:19am
4
Most recent comment from Neuron:Hi,
The Masonry layout sometimes appeared distorted when the page first loaded. This happened because the browser didn’t always recalculate the positions of the elements after all images and content ...
Claude
Problem purchase code
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated August 18, 2025 at 12:42am
2
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply; somehow, we missed your ticket.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyth ...
arcevg
Demo Import Fails
Zaan - Personal Lifestyle Blog and Magazine
Updated August 18, 2025 at 12:05am
7
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please check the WP-Admin? It's not working.
Feel free to ask for anything you need.
Kind Regards