Public Tickets
adamz44
Garbage Template - Edits Not possible
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 6, 2025 at 11:56am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
BLEDDY81
Gallery Filter
Construo - Construction and Business WordPress Theme
Updated May 2, 2025 at 2:50pm
2
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Yes, adding a second filter, such as filtering by tags in addition to categories, is possible, but it would require a bit of customization. The default Gallery widget sup ...
bumasknn
Can't import demo data
Amina — Beauty and Skincare Shop
Updated May 2, 2025 at 2:48pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
adamz44
HUGE horrible white space - tablet - mobile above footer
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 2, 2025 at 2:42pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
KarenRkwan
WP Bakery
Proton - Minimal Portfolio Theme
Updated May 2, 2025 at 2:11pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Megan
I want a refund.
Mango - Portfolio for Creative
Updated May 2, 2025 at 1:46pm
4
Most recent comment from Neuron:Hi,
The team will accept the refund, hoping our paths will cross again in the future.
Kind Regards
LUIS
Neuron Builder Does Not Update
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated April 29, 2025 at 9:56pm
4
Most recent comment from Neuron:Hi,
Can you please attach a screenshot of the issue?
Feel free to ask for anything you need.
Kind Regards
christopheberth
Archive URL
Ponte - Interior Design & Furniture WordPress Theme
Updated April 28, 2025 at 1:36pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please go to Dashboard > Neuron > Settings > Portfolio and disable the archive? It will solve the issue.
https://prn ...
Pius
Demo import taking forever, please help fix urgently
Ginea - Modern WooCommerce Theme
Updated April 23, 2025 at 11:42pm
7
Most recent comment from Neuron:Hi,
Sorry for the late reply,
It seems that the new login details you sent aren't registered on your site. Can you please check it as it's not working.
Feel free to ask for anything you need ...
Stanislav
Deactyvate Purchase codes
Cenes - Jewelry WordPress Store Theme
Updated April 23, 2025 at 11:32pm
2
Most recent comment from Neuron:
Hi,
Sorry for the late reply
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
fasih91
Theme layout messed up
AOi - Software & Technology Theme
Updated April 23, 2025 at 10:22am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
fasih91
Neuron Builder plugin not updating
AOi - Software & Technology Theme
Updated April 23, 2025 at 10:22am
2
Most recent comment from Neuron:Hi,
The 1.1.0 is the latest version of the Neuron Builder plugin, so it seems that you're using the latest one. As for the update button that you can see, I'll lead it to the dev team so the ...
saurabhd
Stripe not working on checkout
Amina — Beauty and Skincare Shop
Updated April 17, 2025 at 9:18pm
2
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
shashahoe
Single Post
Zaan - Personal Lifestyle Blog and Magazine
Updated April 13, 2025 at 9:57pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You can find all the blog post layouts by going to Dashboard > Posts.
You can also check the following article on how to use ...
ttandem_com
WooComerce HPOS Compatibility
Amina — Beauty and Skincare Shop
Updated April 11, 2025 at 9:27am
2
Most recent comment from Neuron:Hi,
We'll test the plugin in the coming days and get back to you with a response.
Feel free to ask for anything you need.
Kind Regards