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Public Tickets

borghe78 Problem with Portfolio Category   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 3 weeks ago   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot. Kind Regards, Neuron ... 99uid Theme Issues   Kanik - Minimal Digital Agency WordPress Theme   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Vermouth Comments Redirection   Otello - Personal Wordpress Blog and Magazine   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi @Vermouth, We're really sorry for the late reply, somehow we didn't receive your ticket in the opened ticket tab. Have you managed to solve, if not please provide me with your wp-admin, I ... kdsstaff001 Portfolio not showing...   Akko - Portfolio WordPress Theme   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... evolver369 Neuron core plugin compatibility   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 3 weeks ago   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue by updating the Neuron Core plugin to the latest version, can you please take a look at it? F ... ATKHoldings Burger menu full screen   Konference - Conference & Events Wordpress Theme   Updated March 7, 2025 at 11:15pm   8 Most recent comment from Neuron:Hi, The mobile menu issue seems to be solved, the hamburger icon is opening the overlay menu template, can you confirm? feel free to ask for anything you need. Kind Regards Sue Dhillon Theme - Setup   Zaan - Personal Lifestyle Blog and Magazine   Updated March 7, 2025 at 11:06pm   6 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards BillyArsenis Please answer the ticket 3812560Closed   Cenes - Jewelry WordPress Store Theme   Updated March 7, 2025 at 2:00am   2 Most recent comment from Neuron:Hi, We've just responded to it. Kind Regards mammamiya dots in the footer menu   Ponte - Interior Design & Furniture WordPress Theme   Updated March 5, 2025 at 3:36pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Arjan Activate visual composer   Proton - Minimal Portfolio Theme   Updated March 5, 2025 at 2:59am   2 Most recent comment from Neuron:Hi Arjan, The theme includes Visual Composer (now WPBakery Page Builder) as a bundled plugin, meaning you can use it without purchasing a separate license. However, since it's bundled, you won’ ... bridgewatergatesg Unable to activate license   Ponte - Interior Design & Furniture WordPress Theme   Updated March 5, 2025 at 2:33am   10 Most recent comment from Neuron:Hi, I've just fixed the mobile menu issue, please take a look at it. As for that critical error, I've just checked your site but couldn't find it, are you still facing it? Feel free to ... santoriniwed Demo Import   Amore - Elegant Wedding Photography Theme   Updated March 4, 2025 at 12:14pm   2 Most recent comment from Neuron:Hi, After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins. After ... deadelia Horizontal scroll issue due to sliders on mobile?   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 3, 2025 at 12:56pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... patriciabonadia Footer: how to edit the Arkhitekton template?   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 3, 2025 at 12:44am   2 Most recent comment from Neuron:Hi, Sorry for missing your ticket. To edit the footer widget, please go to Dashboard > Appearance > Widgets > Footer Widget 3 and check the shortcode, then go to the Dashboard > Templates > Saved Temp ... production563 mobile menu   Nikaia - Minimal & Creative WordPress Theme   Updated March 2, 2025 at 12:42am   21 Most recent comment from Neuron:Hi, We've just responded to your ticket and solved the issue. Feel free to ask for anything you need. Kind Regards