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Public Tickets

Denise Non functioning website - error in demo because of Neuron BuilderClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated 2 weeks ago   19 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Anon Mobile Menu OverlayClosed   Floona - Minimal Photography Theme   Updated 6 days ago   9 Most recent comment from Anon:Guys, any news on this ticket? akb14 Mobile View/ResponsivenessClosed   Otello - Personal Wordpress Blog and Magazine   Updated 2 weeks ago   2 Most recent comment from Neuron:Hi,Can you please be more specific about this query, what exactly do you need help with to make it responsive?You can take a look at the following article, it will help you to understand how you can e ... ekvidi-berlin Mobile NavigationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated 3 weeks ago   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the mobile menu issue, can you please take a look ta your site now?You can take a look at the Documentat ... akb14 Form Error MessageClosed   Otello - Personal Wordpress Blog and Magazine   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, Can you please take a look at the following article on how to solve it? - https://elementor.com/help/server-errors/ Feel free to ask for anything you need. Kind Regards Anon Main Slider MobileClosed   Floona - Minimal Photography Theme   Updated 3 weeks ago   6 Most recent comment from Neuron:You're welcome. akb14 HeaderClosed   Otello - Personal Wordpress Blog and Magazine   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Carlos Osorio Entries categoriesClosed   Otivar - Portfolio Theme for Creatives   Updated 3 weeks ago   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Anon Locked GalleryClosed   Floona - Minimal Photography Theme   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi Anon,You can do it by going to edit the page from the WordPress dashboard and at the right sidebar, you'll see a visibility option that you need to set to "Password Protected", and there you ... Asha Sterling Product design pageClosed   Amina — Beauty and Skincare Shop   Updated 3 weeks ago   3 Most recent comment from Neuron:Hi Asha,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and al ... mk12x5 Custom Font Not WorkingClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... sillesutting installationClosed   Captura - Photography Portfolio WordPress Theme   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins. After ... mk12x5 Archzilla Theme Auto MarginClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated 3 weeks ago   6 Most recent comment from Neuron:Hi,The space on the sides of the section was created by the class that was added at the CSS Classes field at Section > Advanced Tab.It was added to insert the theme margins, so if you remove the clas ... blainf Problem with import demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated 3 weeks ago   14 Most recent comment from Neuron:Hi,Sorry for the late reply, I had to take yesterday off due to personal reasons.Have you managed to import the header templates, can I give it a try?I can also send you the XML file of the header tem ... artiste87 Header and Footer disappear with Elementor ProClosed   Amore - Elegant Wedding Photography Theme   Updated 3 weeks ago   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards