Public Tickets
22eleven
Forms wont showClosed
Crate - Minimalist WordPress Theme
Updated 3 weeks ago
16
Most recent comment from 22eleven:Feel free to close this thread
Albert
Portfolio Messed Up
Otivar - Portfolio Theme for Creatives
Updated 3 weeks ago
3
Most recent comment from Neuron:Very glad to know you found the solution, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, Neuron ...
jmconceptprojekty
Missing Arkhitekton Core plugin
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
Arkhitekton Theme Setup:
First of all, you need to be sure that you've installed and activated all the plugins that are required by the theme, you can find them by going to Appearance > Insta ...
magicircus
Neuron Panel
Otivar - Portfolio Theme for Creatives
Updated 3 weeks ago
11
Most recent comment from Neuron:Hi,
I was just about to take a look at your issue. I’m really glad to hear that you’ve already solved it!
Feel free to ask for anything you need.
Kind Regards
mytailorisrich
License VerificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 8, 2025 at 2:27pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mervezoe
Dropdown menu
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 8, 2025 at 2:06pm
7
Most recent comment from Neuron:Hi,
I've just fixed it, please check your page now.
Feel free to ask for anything you need.
Kind Regards
Papeda
licence
Kanik - Minimal Digital Agency WordPress Theme
Updated October 8, 2025 at 1:06pm
9
Most recent comment from Neuron:Yes, it was a CSS line of code that I added through Elementor. You won't have the same problem again.
Joana
Interactive home page
Ponte - Interior Design & Furniture WordPress Theme
Updated October 7, 2025 at 11:27pm
13
Most recent comment from Neuron:Hi Joana,
I've just increased the width of the border under the article titles. Can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
Positio
https://altvalis.positio.es/
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 6, 2025 at 12:38am
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
How to import Slider Revolution templates:
From the WordPress dashboard go to the Slider Revolution menu item. http://prntsc ...
laflorinatablog
Mobile Menu Not Appearing on My Website
Zaan - Personal Lifestyle Blog and Magazine
Updated October 6, 2025 at 12:34am
10
Most recent comment from Neuron:Hi,
I am very sorry for the late reply; we were not working on the weekend.
I can access the website normally, but when trying to log in to the admin area, I’m getting a “Locked – The requested ...
darpan
Technical issues for home page
Orken - Consulting and Corporate WordPress Theme
Updated October 6, 2025 at 12:29am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > A ...
abdullahe33
I can not get the license to be validated
Kanik - Minimal Digital Agency WordPress Theme
Updated October 6, 2025 at 12:28am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask ...
changk3
Mobile Menu
Zaan - Personal Lifestyle Blog and Magazine
Updated October 1, 2025 at 1:03pm
15
Most recent comment from Neuron:Thanks a lot, really appreciate it.
jimbodlrg
License verification. Unable to enable Neuron Builder license verification through Envato.
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:34pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/n ...
jimbodlrg
License Verification Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:29pm
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards