Public Tickets
Sergio
Error with license activation
Ginea - Modern WooCommerce Theme
Updated October 24, 2025 at 2:36pm
2
Most recent comment from Neuron:Hi Sergio,
From the screenshot you attached, the license seems to be activated, so you're good to go.
Feel free to ask for anything you need.
Kind Regards
romanobstuder
Warning...
Kanik - Minimal Digital Agency WordPress Theme
Updated October 23, 2025 at 9:19am
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Saoudinnfau
Unable to import demo
Ponte - Interior Design & Furniture WordPress Theme
Updated October 22, 2025 at 10:17pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
forumcreative
WidgetsClosed
Arteon — Multi-Purpose WordPress Theme
Updated October 20, 2025 at 11:06am
1
Most recent comment from forumcreative:Further to my previous ticket, just checking it's not been forgotten. The Widget for Footer Sidebar 1 has been updated but the updated text is not displaying on the live site. Elementor plugin is ...
zaydiamine
Dark Mode
Otivar - Portfolio Theme for Creatives
Updated October 20, 2025 at 12:36am
4
Most recent comment from Neuron:You're welcome anytime.
Vipul Pore
Icon not showing
Amina — Beauty and Skincare Shop
Updated October 20, 2025 at 12:10am
8
Most recent comment from Neuron:Hi Vipul,
I am very sorry for the late reply; we were not working on the weekend.
I can see the icons all over your site. Can you please make sure to clear your browser cache?
https://prnt.sc/t62xr5c2 ...
Lucia
theme install
Lilium - Modern WooCommerce Theme
Updated October 19, 2025 at 11:45pm
2
Most recent comment from Neuron:Hi,
At the demo importer, you'll see only the Main Demo, that's because all of the Lilium demo pages are grouped in the Main Demo that you can import. From the screenshot you've attache ...
Hamid Ul Bari
Installation taking too much time
Ponte - Interior Design & Furniture WordPress Theme
Updated October 18, 2025 at 7:22am
6
Most recent comment from Hamid Ul Bari:https://interfuel.qa/interprogetti/wp-adminuser: adminpass: Hamid@123plz check only the header, it's not going to be sticky, and remaining leave it
mytailorisrich
Home from theme not working
Kanik - Minimal Digital Agency WordPress Theme
Updated October 16, 2025 at 1:12pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
WildAsTheWind
showing coupon input field by default not hidden
Amina — Beauty and Skincare Shop
Updated October 17, 2025 at 9:37am
4
Most recent comment from WildAsTheWind:Hi any update on this?
sewerynjaromin
DEMO NOT WORKING
Kanik - Minimal Digital Agency WordPress Theme
Updated October 15, 2025 at 2:29pm
12
Most recent comment from Neuron:Sorry, as all emails were in the spam folder, I just checked them now.
Your user has been deleted when I reset your site. Please log in to your site via the user you created for me and add yourself ba ...
zaydiamine
cursor's color / style ?
Otivar - Portfolio Theme for Creatives
Updated October 14, 2025 at 8:01pm
4
Most recent comment from Neuron:Hi,
Here's the CSS code you can add to Elementor's Site Settings > Custom CSS.
.n-cursor--outer {
border-color: #f9e100 !important;
}
.n-cursor--inner {
background-color: #f9e100 !i ...
mervezoe
Sticky header
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mervezoe
Double click on mobile
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
mervezoe
Footer location on mobile
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 13, 2025 at 1:30pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...