Public Tickets
TeseoWebDesign
Portfolio Kanik doesn't workClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 21, 2025 at 2:01am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
tomsherdubai
Elementor Warning: Illegal Offset Type in Loader.php (Demo Import Issue)Closed
Synapse - Creative MultiPurpose & WooCommerce Theme
Updated March 21, 2025 at 1:53am
4
Most recent comment from Neuron:Hi,
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you� ...
simona
page excerptClosed
Merope - Photography WordPress Theme
Updated March 20, 2025 at 1:50am
6
Most recent comment from Neuron:Thanks for sharing it, I really appreciate it.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
adamz44
Populate the other Footer SidebarsClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 19, 2025 at 2:46am
2
Most recent comment from Neuron:Hi,
To edit the footer template, you can go to Dashboard > Appearance> Customize > Footer and select how many widgets you want to have visible.
https://prnt.sc/j1zqmPehR4zZ
Then, you need to go to Das ...
Suporte Lift
Developer LicenseClosed
Gega - Illustration & Artist Portfolio Theme
Updated March 19, 2025 at 12:53am
4
Most recent comment from Neuron:Hi,
That's great so that you can use the license on that site, and when you're ready to move, you'll need to remove the license and add in the new one.
Feel free to ask for anything you ...
21ninjas
Cannot activate licenseClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 18, 2025 at 10:23pm
4
Most recent comment from Neuron:Hi,
I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it ...
kiranmandhadi
Urgent: Critical Error on Homepage - Orken Theme IssueClosed
Orken - Consulting and Corporate WordPress Theme
Updated March 17, 2025 at 9:08pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ...
fomenkonikita
Website content doesen't updateClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated March 17, 2025 at 1:55am
8
Most recent comment from Neuron:You are welcome anytime, thanks for sharing the info, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Reg ...
mammamiya
button borderClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated March 15, 2025 at 1:49am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
nangarstudio
API Response ForbiddenClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 14, 2025 at 11:49pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
adamz44
Hamburger Menu Covered by Revoltuion SliderClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 13, 2025 at 12:13am
4
Most recent comment from Neuron:Hi @adamz44,
Please check your other ticket, as we've already responded to it.
Feel free to ask for anything you need.
Kind Regards
simona
portfolio slug - wordpress errorClosed
Merope - Photography WordPress Theme
Updated March 13, 2025 at 12:12am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
borghe78
Problem with Portfolio CategoryClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 12, 2025 at 12:10pm
16
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, Neuron ...
Vermouth
Comments RedirectionClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 11, 2025 at 1:53am
2
Most recent comment from Neuron:Hi @Vermouth,
We're really sorry for the late reply, somehow we didn't receive your ticket in the opened ticket tab.
Have you managed to solve, if not please provide me with your wp-admin, I ...
kdsstaff001
Portfolio not showing...Closed
Akko - Portfolio WordPress Theme
Updated March 10, 2025 at 2:48pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...