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Public Tickets

ranaankush Data Importor IssueClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated December 6, 2024 at 12:58pm   14 Most recent comment from Neuron:Hi, It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted. Is there any page that you� ... abdessamadazil I can't import demoClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 5, 2024 at 10:14pm   12 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need. Kind Regards taggart2 Process RefundClosed   Captura - Photography Portfolio WordPress Theme   Updated December 5, 2024 at 4:43pm   2 Most recent comment from Neuron:Hi @taggart2, The team has just accepted the refunds, hope in the future our paths will cross again, and we're sorry for your experience. Warmest Regards,NeuronThemes. SecureENT Importing this template to wordpressClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 4, 2024 at 10:53pm   21 Most recent comment from Neuron:Hi, I've just fixed the issue on the EVENTS 2025 page, an you kindly check it? Feel free to ask for anything you need. Kind Regards taggart2 Demo Import Not WorkingClosed   Captura - Photography Portfolio WordPress Theme   Updated December 4, 2024 at 10:37pm   3 Most recent comment from Neuron:Hi, I can't reach the login page, can you please take a look at it? https://ibb.co/rpwgTLX Feel free to ask for anything you need. Kind Regards production563 Affichage menu de navigationClosed   Nikaia - Minimal & Creative WordPress Theme   Updated December 4, 2024 at 10:34pm   15 Most recent comment from Neuron:Hi, When you switch your WordPress site from the temporary domain to your real domain, the internal links can still work if we handle the migration properly. Here’s how we’ll ensure everything tra ... Alex Tala WP Form IssueClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated December 4, 2024 at 2:50pm   3 Most recent comment from Alex Tala:Yes, sure. Thank you suzanka Portfolio Footer (Back to Portfolio)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated December 19, 2024 at 5:02pm   7 Most recent comment from suzanka:Hello! Please reopen this ticket.The back to Portfolio is not showing on many portfolio items. Please i need this to work. I appreciate your help. suzanka Product Images Lightbox Modal ControlsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 3, 2024 at 7:46pm   6 Most recent comment from Neuron:Hi, Sorry for the late reply, the ticket was marked as solved. This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and che ... DiwanSTYLE Display Conditions OptionClosed   Cenes - Jewelry WordPress Store Theme   Updated December 3, 2024 at 6:10pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes arabyatahmad Creating a pageClosed   Ginea - Modern WooCommerce Theme   Updated December 3, 2024 at 11:31am   2 Most recent comment from Neuron:Hi, Error 500: PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the ... David loading templeClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 2, 2024 at 9:35pm   83 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. 1) Please check the attached video on how to create a new project and display it on the page. So, you need to go to the dash ... taggart2 Demo Import Not WorkingClosed   Captura - Photography Portfolio WordPress Theme   Updated December 3, 2024 at 7:37pm   37 Most recent comment from taggart2:Hi , any update on this? Metin Google Search Console TeamClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 29, 2024 at 4:24pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Eva Problems with elements of the themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 29, 2024 at 2:49pm   8 Most recent comment from Neuron:Hi Eva, Can you please let me log in to your site once again so I can check the issue? Feel free to ask for anything you need. Kind Regards