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Public Tickets

Tobias Wolter No Elementor Display ConditionsClosed   Merope - Photography WordPress Theme   Updated October 1, 2024 at 9:23am   3 Most recent comment from Neuron:Hi Tobias, I've just fixed the issue, please take a look at your site. You can also take a look at the following article on how to use the display conditions. https://docs.neuronthemes.com/articl ... duponchelsarah neuron coreClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 1, 2024 at 8:14am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... duponchelsarah problème d'importation site demoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 30, 2024 at 4:07pm   6 Most recent comment from Neuron:Feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Pascal Tomasina problem with the menu of the theme PonteClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated September 30, 2024 at 10:42am   9 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. That happens because you've added some motion effects to the header template for transparency and blurness, so please g ... bschneersohn00 Issues importing template theme into ElementorClosed   Gega - Illustration & Artist Portfolio Theme   Updated September 30, 2024 at 9:17am   3 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Very glad to know that you found a solution, feel free to ask for anything you need. Kind Regards Gosia Urgent issue with main pageClosed   Akko - Portfolio WordPress Theme   Updated September 30, 2024 at 9:17am   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... jemima20 how long does the importing of the demo take?Closed   Ponte - Interior Design & Furniture WordPress Theme   Updated September 30, 2024 at 6:54am   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Gosia Blog sidrbar not work properlyClosed   Akko - Portfolio WordPress Theme   Updated September 28, 2024 at 2:43pm   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes arisnoba Issue with One-Click Play for Vimeo Videos in Video Widget Image OverlayClosed   AOi - Software & Technology Theme   Updated September 26, 2024 at 10:39am   9 Most recent comment from Neuron:Hi, I've led the issue to the dev team and will get back to you as soon as I get an update. Feel free to ask for anything you need. Kind Regards Viktorija Refund moneyClosed   Floona - Minimal Photography Theme   Updated September 26, 2024 at 10:08am   10 Most recent comment from Neuron:Hi, I'll lead this to the team that's responsible for the refund requests and they'll send you a guide on how to proceed with a refund and what can be the issue. Feel free to ask for an ... boleromexicoac I can't get new version of Neuro CoreClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated September 26, 2024 at 9:43am   3 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes stf24 Woocomerce problemClosed   Mango - Portfolio for Creative   Updated September 26, 2024 at 9:32am   4 Most recent comment from Neuron:Hi, No, the Mango theme doesn't require the Neuron Core plugin to work, if you're missing any plugin of the Mango theme, you can find it by going to Dashboard > Appearance > Install Plugins. ... stf24 WP BakeryClosed   Mango - Portfolio for Creative   Updated September 26, 2024 at 9:22am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Douglas Slider Revolution Won't ActivateClosed   Captura - Photography Portfolio WordPress Theme   Updated September 25, 2024 at 8:58pm   6 Most recent comment from Neuron:Hi, Sorry for the late reply, The wp-admin is not working, do you mind taking a look at it? Feel free to ask for anything you need. Kind Regards Nadia FontsClosed   Merope - Photography WordPress Theme   Updated September 25, 2024 at 10:15am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards