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Public Tickets

Ina Theme issuesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 24, 2024 at 8:29am   2 Most recent comment from Neuron:Hi, We've just responded to your ticket, please take a look at it. Feel free to ask for anything you need. Kind Regards iSteff Demo Import StuckClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated September 23, 2024 at 8:20am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need. Kind Regards tarovine1 Plugins installationClosed   Nikaia - Minimal & Creative WordPress Theme   Updated September 23, 2024 at 8:09am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... Wallace Lamb Proton is malfunctioning at the Product page because of the slider plugin?Closed   Proton - Minimal Portfolio Theme   Updated September 21, 2024 at 8:19pm   22 Most recent comment from Wallace Lamb:I have worked and updated my site. Please don't alter it further - thanks! apeschanski DESIGNClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated September 18, 2024 at 9:11am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards AmySueLynch Template IssueClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 18, 2024 at 8:45am   2 Most recent comment from Neuron:Hi,Have you managed to solve the issue, I've just tested to add an image in a destination and it's showing up when I view it live.- https://prnt.sc/JU8sCl6oFlEd- https://prnt.sc/Kwd0AXoT0g6e ... victorng1 Elementor Display ConditionsClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 17, 2024 at 12:14pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards bemrobinson Portfolio CategoriesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 17, 2024 at 12:09pm   2 Most recent comment from Neuron:Hi, In your dashboard, if you have 20 portfolio items spread across 10 categories, adjusting the 'posts per page' setting to 12 and selecting the 'order by date' option in the Prod ... bemrobinson Change colour of menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 17, 2024 at 12:08pm   2 Most recent comment from Neuron:Hi,Please take a look at the following video tutorial on how to edit the Overlay Menu template.Feel free to ask for anything you need.Kind Regards jmrequiso The theme does not load in ElementorClosed   Captura - Photography Portfolio WordPress Theme   Updated September 17, 2024 at 9:00am   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at your site now and let me know if everything's alright.Feel free to ask for anything you nee ... CHARLORIN Elementor update problem with KAON themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 16, 2024 at 9:12pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards renatolhp Demo ImportClosed   Otivar - Portfolio Theme for Creatives   Updated September 16, 2024 at 9:08pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Asha Sterling Wholesale pluginClosed   Amina — Beauty and Skincare Shop   Updated September 16, 2024 at 7:00pm   3 Most recent comment from Asha Sterling:see attached. yulisoma cambio de bifrost gratis a pago, como hacerlo bien?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated September 16, 2024 at 3:12pm   3 Most recent comment from yulisoma:. dncs1234 Side menu, demo reupload, popup conditionsClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated September 16, 2024 at 11:45am   13 Most recent comment from Neuron:Hi, If you have already decided not to use the Archzilla theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new ...