Public Tickets
aidaitsme
Can't see videos full heightClosed
Akko - Portfolio WordPress Theme
Updated October 17, 2023 at 1:05pm
20
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you needKind Regards,NeuronThemes
Bert Zum Vörde Sive Vörding
no color changes animated textClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 17, 2023 at 8:54am
7
Most recent comment from Neuron:Hi Bert,Please go to Elementor Site Settings > Typography and make sure that you haven't added any white color here for the headings.
This can be caused by a plugin, can you please go and deacti ...
Dani Coco
Degregistering on one WP, so I can install it on anotherClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated October 17, 2023 at 8:40am
2
Most recent comment from Neuron:Hi Dani,I am very sorry for the late reply, we were not working on the weekend.You can just go to the first site, remove the license from the field click save changes, then go to the other site add th ...
Bert Zum Vörde Sive Vörding
setting picture size masonryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 17, 2023 at 8:38am
2
Most recent comment from Neuron:Hi Bert,You can use the grid layout, and you can set the same height for all portfolio items.For more, please take a look at the following article.- https://docs.neuronthemes.com/article/280-portfolio ...
Bert Zum Vörde Sive Vörding
page title portfolioClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 16, 2023 at 9:06am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at the following video tutorial on how to edit the portfolio item?Video Tutorial.Feel free to ask f ...
Bert Zum Vörde Sive Vörding
can't reach license pageClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 16, 2023 at 9:04am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.That's right when you have the Envato Market plugin, the license moves from Neuron > License to Envato> Settings within t ...
Bert Zum Vörde Sive Vörding
custom font text blockClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 16, 2023 at 9:03am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anyt ...
roogster
Accessing TemplatesClosed
Otello - Personal Wordpress Blog and Magazine
Updated October 16, 2023 at 7:37am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can import the Otello theme demo data by going to Dashboard > Neuron > Demo Importer > Main Demo, the Main Demo includes a ...
roogster
Missing style.css stylesheetClosed
Otello - Personal Wordpress Blog and Magazine
Updated October 9, 2023 at 8:12am
13
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just deactivated the Envato Market plugin, because when the Envato plugin is activated, it gets priority for licens ...
JASPII
import exempleClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 9, 2023 at 8:04am
19
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes for sure, I've just changed it by adding the following code at Appearance > Customize > Additional CSS.
.m-nav-menu-- ...
jderosa3
Error when installing neuron-builder pluginClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 9, 2023 at 8:00am
3
Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it, for sure we'll look forward to updating it, thanks for your feedback.Feel free to ask for anything you need.Kind Regards
parade-studio
Menu item as buttonClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated October 6, 2023 at 10:19am
6
Most recent comment from Neuron:Hi @parade-studio,I've just removed it via the following CSS:
.style-menu.current-menu-item a {
box-shadow: none !important
}Feel free to ask for anything you need.Kind Regards
diegolopez93041 López
I can't install the themeClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated October 6, 2023 at 8:51am
4
Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it, surely we'll look forward to update it on theme package.Feel free to ask for anything you need.Kind Regards
Sonica
Theme customize setting related issueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 6, 2023 at 8:50am
4
Most recent comment from Neuron:Hi,
The Bifrost theme uses the Roboto font, but you can change it to any font you want.
To change the font of the theme you have to go to Elementor > Site Settings > Typography.
- https://prnt.sc/AGis ...
youssef0stelate
Nueron Builder errorClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 4, 2023 at 3:26pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...