Public Tickets
borghe78
Neuron Core 1.3 PluginClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 24, 2024 at 9:06am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
irene demetriou
theme installationClosed
Otivar - Portfolio Theme for Creatives
Updated September 24, 2024 at 8:47am
15
Most recent comment from Neuron:Hi,
We're sorry but we're not receiving emails, can you please grab the username and password and share them here with us? Also the website URL.
Feel free to ask for anything you need.
Kind ...
ainglan
I can't activate themeClosed
Captura - Photography Portfolio WordPress Theme
Updated September 24, 2024 at 8:35am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
viollazyanina
How to implement page layout & stylesClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 24, 2024 at 8:32am
2
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Ina
Theme issuesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 24, 2024 at 8:29am
2
Most recent comment from Neuron:Hi,
We've just responded to your ticket, please take a look at it.
Feel free to ask for anything you need.
Kind Regards
iSteff
Demo Import StuckClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated September 23, 2024 at 8:20am
3
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.
Kind Regards
tarovine1
Plugins installationClosed
Nikaia - Minimal & Creative WordPress Theme
Updated September 23, 2024 at 8:09am
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ...
Wallace Lamb
Proton is malfunctioning at the Product page because of the slider plugin?Closed
Proton - Minimal Portfolio Theme
Updated September 21, 2024 at 8:19pm
22
Most recent comment from Wallace Lamb:I have worked and updated my site. Please don't alter it further - thanks!
apeschanski
DESIGNClosed
Tampa - Minimal & Modern Portfolio WordPress Theme
Updated September 18, 2024 at 9:11am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
AmySueLynch
Template IssueClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 18, 2024 at 8:45am
2
Most recent comment from Neuron:Hi,Have you managed to solve the issue, I've just tested to add an image in a destination and it's showing up when I view it live.- https://prnt.sc/JU8sCl6oFlEd- https://prnt.sc/Kwd0AXoT0g6e ...
victorng1
Elementor Display ConditionsClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 17, 2024 at 12:14pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
bemrobinson
Portfolio CategoriesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 17, 2024 at 12:09pm
2
Most recent comment from Neuron:Hi,
In your dashboard, if you have 20 portfolio items spread across 10 categories, adjusting the 'posts per page' setting to 12 and selecting the 'order by date' option in the Prod ...
bemrobinson
Change colour of menuClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 17, 2024 at 12:08pm
2
Most recent comment from Neuron:Hi,Please take a look at the following video tutorial on how to edit the Overlay Menu template.Feel free to ask for anything you need.Kind Regards
jmrequiso
The theme does not load in ElementorClosed
Captura - Photography Portfolio WordPress Theme
Updated September 17, 2024 at 9:00am
11
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at your site now and let me know if everything's alright.Feel free to ask for anything you nee ...
CHARLORIN
Elementor update problem with KAON themeClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 9:12pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards