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Public Tickets

Makaila Product colour variant photos not showingClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 14, 2024 at 9:00pm   8 Most recent comment from Neuron:Hi,Please check the attached video, we can't use the Neuron's widgets as the license is not activated. Can you please take a look at the following video tutorial on how to activate the Licen ... ricc can't modify single page projectClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 14, 2024 at 12:58pm   9 Most recent comment from Neuron:Hi,I've just fixed the portfolio item, now you can edit it.- https://www.abitareviaemilia.it/new/portfolio/the-gleaners/As for the footer,  you can change it by going to Dashboard > Appearance ... Wahidah Bakar WooCommerce pluginClosed   Otello - Personal Wordpress Blog and Magazine   Updated June 14, 2024 at 8:46am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... artatanxiousleopard How to change link coloursClosed   Proton - Minimal Portfolio Theme   Updated June 13, 2024 at 11:33am   5 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Also, please sent me the new colors that you want to add, so I can set them for you. Feel free to ... Luciano Page Settings > Redirect URLClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated June 11, 2024 at 9:05am   6 Most recent comment from Neuron:Hi Ludovic,We've already helped you in a private ticket about this issue, please take a look at it.Feel free to ask for anything you need.Kind Regards Makaila URGENT: WP Admin not working due to Neuron PluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 10, 2024 at 10:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ... VISUALIZATION-3D issue of iconsClosed   Tenton - Complex & Single WordPress Property Theme   Updated June 10, 2024 at 9:29am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Armin No graphicsClosed   Proton - Minimal Portfolio Theme   Updated June 7, 2024 at 6:33pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... lerone_b Neuron Library elements loaded but not insertableClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 7, 2024 at 3:42pm   28 Most recent comment from Neuron:Hi @jjhazoume,That's great, we're delighted to know that you found the solution and we want to thank you very much for sharing it here so others can get it to work.I suggest you take a look ... mirobarth06 Placeholder Image not there/not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 6, 2024 at 8:38am   50 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.Kind Regards Gosia 1bae7a8e-98b9-4e45-95f6-bef068ec8795Closed   Manila - Portfolio WordPress Theme   Updated June 5, 2024 at 11:21am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... joanmariasala Theme activationClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 9:31am   9 Most recent comment from Neuron:Hi,Somehow your site was preventing me from installing it directly from the theme by going to Dashboard > Appearance > Install Plugins, so I had to install it manually.But, surely, we'll check t ... valazka ElementorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 5, 2024 at 8:11am   15 Most recent comment from Neuron:Hi @valazka,We've just responded to another ticket of yours about this issue, please take a look at it.Feel free to ask for anything you need.Kind Regards valazka PluginClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated June 5, 2024 at 8:10am   2 Most recent comment from Neuron:Hi,I've attached the latest version of the Neuron Core plugin, please install it by going to Dashboard > Plugins > Add New > Upload Plugin.- https://we.tl/t-ElwH9aJGmOFeel free to ask for anyt ... Makaila Issue with "qet a quote" pluginClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated June 5, 2024 at 8:07am   13 Most recent comment from Neuron:Hi Makaila, You don't have to worry about it, as we don't really update the theme, we only update the Neuron Builder plugin, and via the plugin, we make changes/updates to the theme, so the ...