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Public Tickets

akb14 Extended Support RequestClosed   Otello - Personal Wordpress Blog and Magazine   Updated July 26, 2024 at 2:37pm   3 Most recent comment from akb14:Hello, just following up below Killer Missing theme post layouts & media type templatesClosed   Otello - Personal Wordpress Blog and Magazine   Updated July 16, 2024 at 11:01am   2 Most recent comment from Neuron:Hi, As a single template, we've created only one post format, the standard one, and the others are created as just posts. So, for example, if you go to the Post Gallery item, the post is edited w ... Kévin Import demo doesn't workClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 16, 2024 at 9:51am   13 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Have you had a chance to go through the points I mentioned before, can I take another look at your site?Feel free to ask for a ... wnthemes kaon theme has been temporarily removedClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated July 11, 2024 at 9:21pm   2 Most recent comment from Neuron:Hi,We're currently making some fixes in the Kaon theme, especially in the template library, so when we're done fixing the issues, we're going to add it back in the ThemeForest.Thanks fo ... andreasposch Critical Error & Demo ImporterClosed   Dendrite - Creative Portfolio Theme   Updated July 11, 2024 at 11:22am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Pie Bifröst theme Neuron CoreClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 10, 2024 at 8:39pm   2 Most recent comment from Neuron:Hi Pie,After you install the Bifrost theme, you can install its required plugins by going to Appearance > Install Plugins, as all the required plugins are included in the theme's package.Feel fre ... katielydiariley Multiple issues!Closed   Merope - Photography WordPress Theme   Updated July 10, 2024 at 9:50am   5 Most recent comment from Neuron:Hi,Can you please give me access as administrator as I can't reach anything from your dashboard?- https://prnt.sc/xyNJ6BM36P0YFeel free to ask for anything you need.Kind Regards kjmdeman Outdated WooCommerce TemplatesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 9, 2024 at 9:48pm   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.9 Neuron Core Plugin 2.2.0 You can update the theme directly on ... WeShopSupermarkt Not all portfolio items are displayed.Closed   Akko - Portfolio WordPress Theme   Updated July 5, 2024 at 10:26pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards then10 Can't install Neuron BuilderClosed   Otello - Personal Wordpress Blog and Magazine   Updated July 5, 2024 at 12:20pm   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes potys critical errorClosed   Tenton - Complex & Single WordPress Property Theme   Updated July 5, 2024 at 9:01am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Alessandro website linksClosed   Manila - Portfolio WordPress Theme   Updated July 5, 2024 at 3:28am   3 Most recent comment from Alessandro:I responded too, please check.Thank you. lennyvazeilledev template import - errorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 5, 2024 at 12:00am   19 Most recent comment from Neuron:Hi,The pages you're referring to are blank as they're missing the products and other shop features, so in order to have functional shop pages like Furniture Shop or any other demo page, you ... lennyvazeilledev Rev slider not visible on home pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 4, 2024 at 1:49pm   2 Most recent comment from Neuron:Hi,I've attached the latest version of the Slider Revolution plugin, please install it by going to Dashboard > Plugins > Add New > Upload Plugin.- https://we.tl/t-xx892xlqXOFeel free to ask for ... audio_slave9 PortfolioClosed   Torfa - Multi-Concept Agency Theme   Updated July 4, 2024 at 7:29am   8 Most recent comment from Neuron:Hi, No that won't impact any pages, I will import only the missing portfolio items of the Torfa demo, the only thing it will do is that the items will be added on the pages where the portfolio it ...