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Public Tickets

Ewa Problem with portfolio Masonry layout with row gaps on mobils devicesClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated April 30, 2024 at 9:34am   6 Most recent comment from Neuron:Hi Ewa,I am very sorry for the late reply, we were not working on the weekend. I've led the issue to the dev team and I'll let you know as soon as I get an update. I hope this can be sorted ... sparshcreativelinks Email Submission SettingsClosed   Tenton - Complex & Single WordPress Property Theme   Updated April 30, 2024 at 9:25am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following article about the email configurations, you'll find there is anything you need.- https://docs.neuronthemes.com/search?collectionId=&query=emailFeel ... ekvidi-berlin Portfolio LinksClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated April 26, 2024 at 10:41am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... J2O Stock Images Source?Closed   Orken - Consulting and Corporate WordPress Theme   Updated April 25, 2024 at 10:43am   8 Most recent comment from Neuron:Thanks a lot, really appreciate it.Kind Regards arisnoba Modifying the search results pageClosed   Otello - Personal Wordpress Blog and Magazine   Updated April 25, 2024 at 8:06am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to create a search results template for your site?- https://docs.neuronthemes.com/article/155-search-resultsFeel free to ask for anything ... gregoryclaytondevelopment Style sheet not the sameClosed   Construo - Construction and Business WordPress Theme   Updated April 24, 2024 at 1:09pm   6 Most recent comment from Neuron:Hi Greg,I've just reset your site and re-imported the demo data, can you please take a look at it?If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that woul ... Dylan How to edit pop-up?Closed   Akko - Portfolio WordPress Theme   Updated April 22, 2024 at 12:01pm   2 Most recent comment from Neuron:Hi Dylan,You can edit it by going to the page > at the top bar hover into the Edit with Elementor button > choose Overlay Menu and that's the template you should edit.- https://prnt.sc/4hiHb34n_ ... Mityssolutions Fatal error with the installation of the plugin neuron builderClosed   Otivar - Portfolio Theme for Creatives   Updated April 20, 2024 at 12:47pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... Riccardo Cannot install themeClosed   Merope - Photography WordPress Theme   Updated April 19, 2024 at 4:25pm   4 Most recent comment from Neuron:Hi, If you have already decided not to use the Merope theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... josbeslic Laptop and mobile viewClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated April 18, 2024 at 9:13pm   4 Most recent comment from Neuron:Hi, 1) Can you please attach a screenshot of the issue? As for the mobile jump, I've just fixed that issue. 2) I can see that the post content has the same margin-top added, please check the atta ... Dylan Neuron builder API doesnt workClosed   Akko - Portfolio WordPress Theme   Updated April 18, 2024 at 8:40pm   13 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Luna Plugin problemsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 17, 2024 at 3:51pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... kathrynb15 Not displayingClosed   Tenton - Complex & Single WordPress Property Theme   Updated April 17, 2024 at 9:15am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards mastrogianni Pre-Made Demos not loadingClosed   Lilium - Modern WooCommerce Theme   Updated April 15, 2024 at 3:41pm   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Sorry for that, can you please check it now?- https://mybotaniste.com/product/24-hour-lasting-matte-lip-gloss/Feel free to as ... Martin Croce WarningClosed   Merope - Photography WordPress Theme   Updated April 15, 2024 at 3:28pm   2 Most recent comment from Neuron:Hi, We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ...