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Public Tickets

m_mankel Bugs in demo filesClosed   Travelosophy — A New Point of View   Updated May 10, 2024 at 7:42am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Please make sure to click on the private reply button before sending the login credentials. Fe ... jeremy605 Import Demo Site Not WorkingClosed   Hikone - Minimal Portfolio WordPress Theme   Updated May 10, 2024 at 7:36am   9 Most recent comment from Neuron:Hi, As you've managed to activate the license, you can import the demo data by going to Dashboard > Neuron > Demo Importer and importing the Main Demo that you'll see there as in the Main De ... contacto821 Error 500 Neuron Builder plugin installClosed   Amina — Beauty and Skincare Shop   Updated May 9, 2024 at 2:56pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Tadas How to make button link open in same pageClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated May 8, 2024 at 11:48am   3 Most recent comment from Tadas:Thanks, case closed! Alessandro We cant import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 8, 2024 at 11:37am   6 Most recent comment from Neuron:Hi Alessandro,I'm so sorry for the late reply, we had some holidays.I've just checked your site and the Products Showcase demo has its own content, can you please check the link below?https: ... Michael Multisite use and licensingClosed   Hikone - Minimal Portfolio WordPress Theme   Updated May 7, 2024 at 5:01pm   2 Most recent comment from Neuron:Hi, I'm so sorry for the late reply,Can you please take a look at the following article about license usage?- https://docs.neuronthemes.com/article/346-how-many-sites-can-i-activate-my-license-o ... Anne-Sophie Susperregui Licence verificationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated May 7, 2024 at 4:57pm   10 Most recent comment from Neuron:Hi,I was able to import the demo on your site by going to Dashboard > Neuron > Demo Importer, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards Jayp07 Theme not working with php 8.1 or aboveClosed   Dendrite - Creative Portfolio Theme   Updated May 7, 2024 at 2:15pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... brewerlucy InstallationClosed   Mango - Portfolio for Creative   Updated May 7, 2024 at 8:36am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The video tutorials you've seen are not for the Mango theme, also the Neuron Builder plugin is not a core plugin for the ... webroom Logo Sticky MenuClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 6, 2024 at 12:51pm   10 Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind regards Lizzie Neuron BuilderClosed   Hikone - Minimal Portfolio WordPress Theme   Updated May 3, 2024 at 3:43pm   11 Most recent comment from Neuron:Hi, I really do apologize for the late reply, somehow we've missed your ticket. I've just tried to import the demo data again, but somehow your server is preventing the Hikone demo from bein ... Mariana My share icons doesn't showClosed   Ponte - Interior Design & Furniture WordPress Theme   Updated May 3, 2024 at 12:57pm   2 Most recent comment from Neuron:Hi Mariana,Please install the following plugin and let me know if that solves the issue.- https://wordpress.org/plugins/font-awesome/Feel free to ask for anything you need.Kind Regards bdfabien Neuron LibraryClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 12:01pm   6 Most recent comment from Neuron:Hi @BD,We've already responded to your ticket, please take a look at it and let us know, we'll try to solve your issue as soon as possible.Feel free to ask for anything you need.Kind Regards BD Neuron Builder 1.0.8.6 – 15/04/2024Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated May 3, 2024 at 11:53am   2 Most recent comment from Neuron:Hi @BD, Please take a look at the ticket that you're following of @lerone_b, we'll try to fix this as soon as possible as you both share the same issue. - https://neuronthemes.ticksy.com/ti ... dzdesign2 Import Single Product PagesClosed   Lilium - Modern WooCommerce Theme   Updated May 2, 2024 at 9:43am   18 Most recent comment from Neuron:Hi,I'm sorry for the late reply,All of the products singles of the Lilium demo are already imported on your site, please take a look at them.- https://velurian.com/?product=24-hour-lasting-matte ...