Public Tickets
Jeanel
No demo content pages to installClosed
Konference - Conference & Events Wordpress Theme
Updated August 23, 2024 at 11:49am
7
Most recent comment from Neuron:Hi Jeanel,I can see that you've managed to correct the demo pages and you've started to change the demo content, do you still want to do a reset of the site?You can take a look at the Docu ...
rafalbig
Unchecked runtime.lastError error messageClosed
Akko - Portfolio WordPress Theme
Updated August 22, 2024 at 7:51pm
3
Most recent comment from Neuron:Glad to know that you found the solution,If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
isilva
Portfolio LinksClosed
Floona - Minimal Photography Theme
Updated August 22, 2024 at 10:07am
10
Most recent comment from Neuron:Please let me know if it happens again in the future, even though it shouldn't happen.Feel free to ask for anything you need.Kind Regards
Vanessahallsten
Menu in headeerClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 20, 2024 at 7:51pm
2
Most recent comment from Neuron:Hi,Sorry for the late reply,You can change it by going to edit the header template > Nav Menu widget > Style tab > Main Menu > Typography.- https://prnt.sc/w7LvlJ-_lcm8Please check the following docum ...
chlear_marketing
Demo not getting imported.Closed
Amina — Beauty and Skincare Shop
Updated August 19, 2024 at 9:48am
4
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.The wp-admin is not working, do you mind takin ...
Garnett
Issues with the themeClosed
Captura - Photography Portfolio WordPress Theme
Updated August 19, 2024 at 8:34am
2
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.Can you please add the following CSS at Elemen ...
7th1st
About operationClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 19, 2024 at 8:15am
5
Most recent comment from Neuron:Hi,
We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.
I've attached the latest version of the ...
Alpar Daniel
scrolling issues on mobileClosed
Akko - Portfolio WordPress Theme
Updated August 19, 2024 at 8:00am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
alextango
Don´t run my installationClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 19, 2024 at 7:53am
15
Most recent comment from Neuron:Hi @alextango,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.I've attached the latest versi ...
malik
Theme Layout and pages not changing issueClosed
Amina — Beauty and Skincare Shop
Updated August 8, 2024 at 2:22pm
16
Most recent comment from Neuron:We've just accepted the refund, Kind Regards
Konstantin Georgiev
Issues with installation of the demo content and Error in core pluginClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated August 8, 2024 at 12:45pm
11
Most recent comment from Neuron:Thanks a lot, really appreciate itKind Regards
akb14
Unanswered TicketsClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 8, 2024 at 8:33am
3
Most recent comment from Neuron:We've already responded to your tickets, please check them.Kind Regards
akb14
Sticky MenuClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 8, 2024 at 8:19am
19
Most recent comment from Neuron:Hi @akb14,We're truly sorry about your experience with our support team, somehow we kept forgetting your tickets, and we know that this is unacceptable, we've got a report from the team, tha ...
Julien Jamsin
delete theme marginClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 7, 2024 at 7:45am
4
Most recent comment from Neuron:Hi,Sorry for the late reply, somehow we missed your ticket.I've just removed the demo margins by adding the following CSS at Elementor's Site Settings > Custom CSS, please take a look at you ...
abharms
new twitter X iconClosed
Travelosophy — A New Point of View
Updated August 7, 2024 at 7:20am
4
Most recent comment from Neuron:Hi,Can you please add the following CSS at Elementor's Site Settings > Custom CSS?
.fa-twitter:before {
content: url("data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC ...