Public Tickets
Cioka
Menu dropdown item clicableClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 28, 2024 at 8:11pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Sorry for the misunderstanding, I've just fixed the issue now, when you click on the "Nuestros servicios" it will send ...
Russell
Safari having left right scrolling bugClosed
Taverna - Elegant Restaurant WordPress Theme
Updated October 27, 2024 at 5:57pm
5
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.
Kind Regards
janaheiss
Cannot change hero videoClosed
Otivar - Portfolio Theme for Creatives
Updated October 24, 2024 at 9:15pm
6
Most recent comment from Neuron:Hi,
Please open the Homepage on Elementor's editor > go to the second section and find an inner section inside it > go to the style tab > background > video link.
https://prnt.sc/avehjHwNqP52
Fee ...
eccinc
Can't get the latest Neuron Core Stuck on 1.2.8Closed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 24, 2024 at 9:42am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Core plugin, please find it in the link below.
https://we.tl/t-RIhw38gzvk
Feel free to ask for anything you need.
Kind Regards
Cioka
Portfolio categoryClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 21, 2024 at 9:01am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
amberkeogh90
Header not showing mobile viewClosed
Nikaia - Minimal & Creative WordPress Theme
Updated October 18, 2024 at 8:42pm
8
Most recent comment from Neuron:Hi,
To help troubleshoot the issue with the Elementor form submissions not being received, here are a few things to check and try:
1. Check the Email Logs
Ensure that the website is sending emails. So ...
bschneersohn00
Mobile Menu Issues HelpClosed
Gega - Illustration & Artist Portfolio Theme
Updated October 16, 2024 at 9:09pm
4
Most recent comment from Neuron:Hi,
I've just fixed the issue of the header, can you please take a look at your site?
Feel free to ask for anything you need.
Kind Regards
sergiods97santos
Menu has a problemClosed
Orken - Consulting and Corporate WordPress Theme
Updated October 16, 2024 at 6:53pm
14
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.
Kind Regards
Alex
Undefined array keyClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated October 16, 2024 at 11:38am
17
Most recent comment from Neuron:Hi Alex,
I've just fixed the issue by setting the overflow to hidden in the section I've marked in the attached screenshot as it was creating the horizontal scroll.
https://prnt.sc/gVWHTxmPA ...
MesterJC
Theme not workingClosed
Tenton - Complex & Single WordPress Property Theme
Updated October 15, 2024 at 1:22pm
2
Most recent comment from Neuron:We've responded to that ticket, so can we close this one?
Mathilde
Error with burger menuClosed
Hikone - Minimal Portfolio WordPress Theme
Updated October 15, 2024 at 3:10am
16
Most recent comment from Mathilde:I'm not sure to understand how this could fix my problem with fonts?It seems that it works on Mac but not other computers. Could you fix this please? Details below"I'm encountering a strange ...
jemima20
Style KitClosed
Ponte - Interior Design & Furniture WordPress Theme
Updated October 14, 2024 at 10:20am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronTh ...
nataliabordalozano
license verification problemClosed
Amartha - Modern Elementor WooCommerce Theme
Updated October 11, 2024 at 9:53pm
16
Most recent comment from Neuron:Hi,
We're so sorry for your experience with our support, we totally understand your frustration.
I've just fixed the issue, can you please take a look at your site now?
Feel free to ask for ...
Don Kubie
neuron core is corrupt, causes critical error in wordpressClosed
Torfa - Multi-Concept Agency Theme
Updated October 10, 2024 at 11:50pm
9
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
Andres
Theme not loading correctlyClosed
Otivar - Portfolio Theme for Creatives
Updated October 10, 2024 at 11:48pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...