Public Tickets
Rockinandblogin
categories menuClosed
Otello - Personal Wordpress Blog and Magazine
Updated September 5, 2024 at 11:08am
7
Most recent comment from Neuron:Yes, the issue is fixed also for tablets.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Marco
Unable to update to latest version with envato pluginClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated September 4, 2024 at 12:53pm
11
Most recent comment from Neuron:Hi Marco,I've just updated the Kyoto theme and Neuron Core to the latest version on your site, can you please take a look at it?Feel free to ask for anything you need.Kind Regards
LIN
how to install the correct versionClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 4, 2024 at 8:12am
15
Most recent comment from Neuron:I'll ask the team to accept the refund as soon as possible.
Mulbah Media
Theme Pages Not ImportingClosed
AOi - Software & Technology Theme
Updated September 4, 2024 at 8:08am
4
Most recent comment from Neuron:Hi,I can see that somehow you've managed to import the demo data, are you happy with that import or do you want me to reset your site and re-import the demo data, but notice that after the reset ...
Dirtfoil
Metro Post Controller...Closed
Akko - Portfolio WordPress Theme
Updated September 4, 2024 at 7:27am
9
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
rafalbig
Checkout - payment boxes are not being displayedClosed
Akko - Portfolio WordPress Theme
Updated September 1, 2024 at 10:40pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.I've led the issue to the dev team and will get back to you as soon as possible.Feel free to ask for anything you need.
...
Patrizia
Compatibility and Installation Issue with Otello ThemeClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 29, 2024 at 10:46am
11
Most recent comment from Patrizia:Ok, thank you!
bencom
Missing demo import CTAClosed
AOi - Software & Technology Theme
Updated August 27, 2024 at 9:18am
10
Most recent comment from Neuron:Hi,I really apologize for our late reply in this case, on the other hand, I'm so glad to know that you found a solution.Feel free to ask for anything you need.Kind Regards
pedroverdejo
Footer template not workingClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated August 26, 2024 at 7:50pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the issue by duplicating the footer template and naming it "Footer N", so please go and test now the foot ...
patrikpejtsik
Portfolio - error 500 (asap)Closed
Otivar - Portfolio Theme for Creatives
Updated August 26, 2024 at 12:24pm
7
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The wp-admin is not working, do you mind taking a look at it?- https://prnt.sc/-SFeVj8NJaKgFeel free to ask for anything you n ...
rafalbig
Error message on check-out page: Incorrect use of <label for=FORM_ELEMENT>Closed
Akko - Portfolio WordPress Theme
Updated August 24, 2024 at 7:58am
3
Most recent comment from rafalbig:Hi,
If you want to login to the panel, please use below credentials:
Username : Neuron
Password: j*&213blD2dEI)Wbd6EuDPqy
Thank you in advanced for your help.
Jeanel
No demo content pages to installClosed
Konference - Conference & Events Wordpress Theme
Updated August 23, 2024 at 11:49am
7
Most recent comment from Neuron:Hi Jeanel,I can see that you've managed to correct the demo pages and you've started to change the demo content, do you still want to do a reset of the site?You can take a look at the Docu ...
rafalbig
Unchecked runtime.lastError error messageClosed
Akko - Portfolio WordPress Theme
Updated August 22, 2024 at 7:51pm
3
Most recent comment from Neuron:Glad to know that you found the solution,If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
isilva
Portfolio LinksClosed
Floona - Minimal Photography Theme
Updated August 22, 2024 at 10:07am
10
Most recent comment from Neuron:Please let me know if it happens again in the future, even though it shouldn't happen.Feel free to ask for anything you need.Kind Regards
Vanessahallsten
Menu in headeerClosed
Otello - Personal Wordpress Blog and Magazine
Updated August 20, 2024 at 7:51pm
2
Most recent comment from Neuron:Hi,Sorry for the late reply,You can change it by going to edit the header template > Nav Menu widget > Style tab > Main Menu > Typography.- https://prnt.sc/w7LvlJ-_lcm8Please check the following docum ...