Public Tickets
Anon
MailChimp IntegrationClosed
Floona - Minimal Photography Theme
Updated April 1, 2024 at 12:44pm
7
Most recent comment from Neuron:Hi Anon,I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following article on how to solve it?
- https://elementor.com/help/server-errors/
Fe ...
sparshcreativelinks
Aesthetically Designed spaces for your need section designClosed
Tenton - Complex & Single WordPress Property Theme
Updated April 1, 2024 at 11:50am
2
Most recent comment from Neuron:Hi,Please go to Dashboard > Templates > Saved Templates > Sections, and search for the template that has that shortcode and edit it.- https://prnt.sc/WPIXlCkyoHxNYou can also create your own templat ...
Ana-Teodora
side menu for the websiteClosed
Ellada - Elegant Photography Theme
Updated April 1, 2024 at 2:29am
7
Most recent comment from Neuron:Hi @Ana-Teodora,I am very sorry for the late reply, we were not working on the weekend.I've just added the Side Header template on your entire site, can you please take a look at it?For more, ple ...
utlonghorns152
Copying/pasting in ElementorClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 29, 2024 at 1:55am
5
Most recent comment from Neuron:Hi,I've just tested it and everything works as expected, I tried to copy the Personal Portfolio and the About Creative Pages using the Copy & Paste method, and everything works just as expected, ...
Jomo
Missing Demos - Demo ImporterClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 29, 2024 at 12:03am
2
Most recent comment from Neuron:HI Jomo,All of the Otello demo pages are grouped in the Man Demo that you've already imported by going to Dashboard > Neuron > Demo Importer.So now, you can find the mentioned pages by going to ...
stockcamAR
How to install democontentClosed
Amore - Elegant Wedding Photography Theme
Updated March 26, 2024 at 11:24pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Carlos Osorio
SliderClosed
Otivar - Portfolio Theme for Creatives
Updated March 26, 2024 at 1:28am
8
Most recent comment from Neuron:Hi Carlos,Yes, this is the CSS code I added, sorry for not mentioning it before.
selector .neuron-slide-animation {
opacity: 1 !important;
visibility: visible !important;
}If you like our them ...
Guid Kirchner
How to get rid of the custom cursor with AOiClosed
AOi - Software & Technology Theme
Updated March 25, 2024 at 2:08pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Carlos Osorio
Testimonial CarouselClosed
Otivar - Portfolio Theme for Creatives
Updated March 25, 2024 at 12:50am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Mailind
Import failedClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 24, 2024 at 2:05pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
cherosinga
home page not working...Closed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated March 22, 2024 at 11:56am
4
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
josbeslic
EverythingClosed
Archzilla - Minimal Theme for Interior Design and Architecture
Updated March 21, 2024 at 10:15pm
6
Most recent comment from Neuron:Hi,
The issue was caused by the Smush plugin, as soon as we deactivate it, the gallery is back working, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
dreamineofficial
Incompatible Archive.Closed
Otivar - Portfolio Theme for Creatives
Updated March 21, 2024 at 1:33am
14
Most recent comment from Neuron:Hi,1) Please take a look at the following video tutorial on how to edit the portfolio items.- Video tutorial.
2) Can you please check the article below, also make sure that you're connected to th ...
elurbanstyle
License Verfication through EnvatoClosed
Otello - Personal Wordpress Blog and Magazine
Updated March 20, 2024 at 12:07pm
10
Most recent comment from Neuron:Hi,Please go to the Posts in your Dashboard > Click on Screen Options, and at the Columns checkboxes, remove something that you don't need to see in the Dashboard.- https://ibb.co/w0kxng8Feel fr ...
Anon
Portfolio slider homepageClosed
Floona - Minimal Photography Theme
Updated March 19, 2024 at 12:36pm
18
Most recent comment from Neuron:Hi Anon,I've just fixed it by setting the content width of the section to "full width", please take a look at it now.- https://prnt.sc/V3HrAeDcXFexFeel free to ask for anything you need.Kind Rega ...