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Public Tickets

merima i cant download the demoClosed   Merope - Photography WordPress Theme   Updated February 21, 2024 at 10:39pm   4 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... Nacke90 Images not showing on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 21, 2024 at 9:01pm   11 Most recent comment from Neuron:Thanks a lot, really appreciate itFeel free to ask for anything you need.Kind Regards Cesar Mobile menu missingClosed   AOi - Software & Technology Theme   Updated February 21, 2024 at 5:01pm   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.Kind Regards iancheng1 One Click Demo Import shown 403 errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 21, 2024 at 4:38pm   11 Most recent comment from Neuron:Hi,I'll ask the team to accept the refund as soon as possible, I'll do anything so it will be accepted before the weekend.Kind Regards Guid Kirchner Can't install neuron plugin, the archive from envato is damagedClosed   AOi - Software & Technology Theme   Updated February 20, 2024 at 5:17pm   3 Most recent comment from Neuron:Very glad to know.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ... Haus PHP 8.2 compatibilityClosed   Dendrite - Creative Portfolio Theme   Updated February 20, 2024 at 12:00pm   11 Most recent comment from Neuron:Hi, If you have already decided not to use the Dendrite, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Feel fr ... iancheng1 Cannot install theme to wordpressClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 20, 2024 at 11:22am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on, with the wp-admin I mean ... josbeslic SupportClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated February 20, 2024 at 10:24am   5 Most recent comment from Neuron:Hi,We've just responded to your ticket and fixed the issues, can you please take a look at it?Feel free to ask for anything you need.Kind Regards kjmdeman Portfolio link, links back to NeuronthemesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 20, 2024 at 10:09am   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend, and we were also off duty yesterday. In the theme you can either use the header that comes as default where you can upload ... camilasalinas199911 Failure in demosClosed   Otivar - Portfolio Theme for Creatives   Updated February 19, 2024 at 8:24pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards akb14 Posts Layout/Elementor ProClosed   Otello - Personal Wordpress Blog and Magazine   Updated February 19, 2024 at 8:08pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Our Neuron Builder plugin also allows you to add custom fonts (https://docs.neuronthemes.com/article/81-custom-fonts), so ... StoryZetu Cant Edit Portfolio using ElementorClosed   Captura - Photography Portfolio WordPress Theme   Updated February 19, 2024 at 6:56pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you've managed to edit the portfolios with Elementor, about the title, please check your other tic ... Thomasyouknow RefundClosed   Tenton - Complex & Single WordPress Property Theme   Updated February 16, 2024 at 10:35pm   1 Most recent comment from Thomasyouknow:Hi, want to cancel my licences and have a license and have refund theme is not work as expected and all broken camilasalinas199911 Missing error when activating plugin "neuron-builder".Closed   Otivar - Portfolio Theme for Creatives   Updated February 16, 2024 at 1:56pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... cnon01 Paralax HomeClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated February 16, 2024 at 8:45am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes