Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Brandon Burkett Demo import not going throughClosed   Travelosophy — A New Point of View   Updated April 1, 2024 at 10:02pm   7 Most recent comment from Neuron:Hi, The wp-admin is not working, do you mind taking a look at it? You can also create a user for me with the following email: [email protected] Feel free to ask for anything you need. Kind Regard ... Anon MailChimp IntegrationClosed   Floona - Minimal Photography Theme   Updated April 1, 2024 at 12:44pm   7 Most recent comment from Neuron:Hi Anon,I am very sorry for the late reply, we were not working on the weekend. Can you please take a look at the following article on how to solve it? - https://elementor.com/help/server-errors/ Fe ... sparshcreativelinks Aesthetically Designed spaces for your need section designClosed   Tenton - Complex & Single WordPress Property Theme   Updated April 1, 2024 at 11:50am   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Templates > Saved Templates > Sections, and search for the template that has that shortcode and edit it.- https://prnt.sc/WPIXlCkyoHxNYou can also create your own templat ... Ana-Teodora side menu for the websiteClosed   Ellada - Elegant Photography Theme   Updated April 1, 2024 at 2:29am   7 Most recent comment from Neuron:Hi @Ana-Teodora,I am very sorry for the late reply, we were not working on the weekend.I've just added the Side Header template on your entire site, can you please take a look at it?For more, ple ... utlonghorns152 Copying/pasting in ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 29, 2024 at 1:55am   5 Most recent comment from Neuron:Hi,I've just tested it and everything works as expected, I tried to copy the Personal Portfolio and the About Creative Pages using the Copy & Paste method, and everything works just as expected, ... Jomo Missing Demos - Demo ImporterClosed   Otello - Personal Wordpress Blog and Magazine   Updated March 29, 2024 at 12:03am   2 Most recent comment from Neuron:HI Jomo,All of the Otello demo pages are grouped in the Man Demo that you've already imported by going to Dashboard > Neuron > Demo Importer.So now, you can find the mentioned pages by going to ... stockcamAR How to install democontentClosed   Amore - Elegant Wedding Photography Theme   Updated March 26, 2024 at 11:24pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Carlos Osorio SliderClosed   Otivar - Portfolio Theme for Creatives   Updated March 26, 2024 at 1:28am   8 Most recent comment from Neuron:Hi Carlos,Yes, this is the CSS code I added, sorry for not mentioning it before. selector .neuron-slide-animation { opacity: 1 !important; visibility: visible !important; }If you like our them ... Guid Kirchner How to get rid of the custom cursor with AOiClosed   AOi - Software & Technology Theme   Updated March 25, 2024 at 2:08pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Carlos Osorio Testimonial CarouselClosed   Otivar - Portfolio Theme for Creatives   Updated March 25, 2024 at 12:50am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Mailind Import failedClosed   Otello - Personal Wordpress Blog and Magazine   Updated March 24, 2024 at 2:05pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards cherosinga home page not working...Closed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 22, 2024 at 11:56am   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes josbeslic EverythingClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 21, 2024 at 10:15pm   6 Most recent comment from Neuron:Hi, The issue was caused by the Smush plugin, as soon as we deactivate it, the gallery is back working, can you please take a look at it? Feel free to ask for anything you need. Kind Regards dreamineofficial Incompatible Archive.Closed   Otivar - Portfolio Theme for Creatives   Updated March 21, 2024 at 1:33am   14 Most recent comment from Neuron:Hi,1) Please take a look at the following video tutorial on how to edit the portfolio items.- Video tutorial. 2) Can you please check the article below, also make sure that you're connected to th ... elurbanstyle License Verfication through EnvatoClosed   Otello - Personal Wordpress Blog and Magazine   Updated March 20, 2024 at 12:07pm   10 Most recent comment from Neuron:Hi,Please go to the Posts in your Dashboard > Click on Screen Options, and at the Columns checkboxes, remove something that you don't need to see in the Dashboard.- https://ibb.co/w0kxng8Feel fr ...