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Public Tickets

agfoto1 Not compatibile with WordpressClosed   Amore - Elegant Wedding Photography Theme   Updated December 4, 2023 at 7:26am   19 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the t ... projektant1 responsvie problemClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated December 4, 2023 at 6:07am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... lauratorresgoly widgets lockedClosed   Asteria - Creative Portfolio WordPress Theme   Updated December 2, 2023 at 7:43pm   2 Most recent comment from Neuron:Hi, Can you please check the article below, also make sure that you're connected to the library. - https://elementor.com/help/the-template-library-is-empty/ Feel free to ask for anything you nee ... davidemerlino Menu CartClosed   Nikaia - Minimal & Creative WordPress Theme   Updated November 30, 2023 at 7:02am   2 Most recent comment from Neuron:Hi, It can be changed on the menu-cart file of the Nikaia theme (template-parts/menu-cart.php), but please be careful as it can break your site down, if you want I can help you change that, I also sug ... uixbrand Header dont work with Elementor ProClosed   Tampa - Minimal & Modern Portfolio WordPress Theme   Updated November 30, 2023 at 6:02am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Francesco-Azzaro Problem with letters with accentClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 28, 2023 at 5:49pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards zjacasey Shop Page Price Not Changing CurrencyClosed   Kotona - Software and App Landing   Updated November 28, 2023 at 9:21am   5 Most recent comment from Neuron:Hi,Very glad to know that you managed to solve the issue, feel free to ask for anything you need.If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help ... phileasweb44 License VerificationClosed   Gega - Illustration & Artist Portfolio Theme   Updated November 27, 2023 at 10:45am   2 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... Pantix IssuesClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 27, 2023 at 9:24am   23 Most recent comment from Neuron:Hi Pantix,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket of yours about this case, can you please take a look at it?Feel free to ... sterikehmann Demo import failsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 27, 2023 at 9:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variabl ... crossman001 Layout is misaligned.Closed   Dendrite - Creative Portfolio Theme   Updated November 27, 2023 at 8:59am   12 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. 1) You can reduce the space between the Slider and the row by going to the Row settings > Extra options > Top Spacing, as it ... Monica Problem with license codeClosed   Minimo - Portfolio & Agency WordPress Themes   Updated November 27, 2023 at 7:10am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you found the solution, please let me know if you still need help.Feel free to ask for anything you nee ... tuxbox installationClosed   Captura - Photography Portfolio WordPress Theme   Updated November 27, 2023 at 6:52am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Glad to know you found a solution, please let me know if you need help with anything else.Kind Regards Spiritnoise Neuron Builder Not ActivatingClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated November 24, 2023 at 8:46am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... victoria381 Did not work to import demo - want my money backClosed   Construo - Construction and Business WordPress Theme   Updated November 24, 2023 at 6:19am   2 Most recent comment from Neuron:Hi @victoria381,We would really love to help you solve the issues you're facing with our Construo theme, so can you please provide us with your wp-admin, so we can take a look at the demo and fix ...